I ordered a gun safe in November. The packaging was good, and due to the winter that wouldn't end, I kept it unopened in my garage until April.
We moved it in and there were damages from the factory. One corner was banged in so hard that door is out of alignment, large chips missing in the paint where the metal was dented, and a large surface area of the safe was marred.
They offered 10% off my next purchase, but I wanted $200 store credit (33% of the purchase price). Needless to say, I will never shop there again.
Monetary Loss: $200.
Store Location: Indianapolis, Indiana