Ordered 5 chainsaws. Never received shipping information.
Was later told almost 2 weeks later that they do not ship to the location even though it was an option and even after I spoke to someone in shipping before I made the purchase. Received an email after I spoke to a rude customer service rep that they don’t ship there and the order was canceled. Never got the option to provide a different shipping address. Just cancelled and still waiting for my refund.
I would have ordered 20 by now if they could have met a minimum requirement of doing there job.
Horrible experience trying to get chainsaws that are desperately needed in a disaster Area. Be careful with trying to do business with this company.
Product or Service Mentioned: Rural King Shipping Service.
Reason of review: Order processing issue.