Not resolved

Ordered 5 chainsaws. Never received shipping information.

Was later told almost 2 weeks later that they do not ship to the location even though it was an option and even after I spoke to someone in shipping before I made the purchase. Received an email after I spoke to a rude customer service rep that they don’t ship there and the order was canceled. Never got the option to provide a different shipping address. Just cancelled and still waiting for my refund.

I would have ordered 20 by now if they could have met a minimum requirement of doing there job.

Horrible experience trying to get chainsaws that are desperately needed in a disaster Area. Be careful with trying to do business with this company.

Product or Service Mentioned: Rural King Shipping Service.

Reason of review: Order processing issue.

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