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1.7

I went into the Lake Wales RK to purchase a Stihl chainsaw. Went to the shelf and all were sold out, asked a guy named Bob with a pony tail if they had anymore, he said no they are all sold out.

So I walked around the tools and saw a huge pallet of stihl chainsaws in the shop. So I found Bob again and said you have chainsaws in the shop and I would like 2 of them. Bob said I canโ€™t sell you any, I just clocked out to go home, come back tomorrow. So I went to customer service and asked if anyone else in the store can sell me a stihl chainsaw?

The lady said only Bob can, as he was walking by the counter, she asked Bob to help me and he replied โ€œI canโ€™t, Iโ€™m already off the clockโ€. Excuse me?? Rural King and Bob just missed out on a sale of over $1000. This happend before Hurricane Irma even hit Florida and it was around 455pm on a Thursday.

I will never go back to Rural King anymore.

Bring back the other guy that worked back there before Bob, he was the military guy. Atleast he helped you out and made you laugh.

Reason of review: Poor customer service.

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