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Rural King in Champaign, Illinois - Extremely poor management

1.9
Details
I have been a customer of this store for many years. The last couple years you no longer carry hardly anything in stock none of your staff knows anything about anything I tried to get some salt today they looked at me like I was from Mars it would be a great place for a farm store somebody needs to get ahold of what's Happening Here in Champaign my friends are leaving for Farm & Fleet and so am I I'm sitting in their parking lot now getting what you guys don't have again
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Author
Location
Champaign, Illinois
Reason of review
Poor customer service
Review #1379929 is a subjective opinion of poster.
0 comments

Rural King in Harrisburg, Illinois - Great products, horrible service.

3.9
Details
Product quality and selection are fantastic, but every employee I've ever dealt with at the Harrisburg, IL location has been incredibly rude and unhelpful. Phone service is even worse, with half hour holds, and four or five employees asking what you need but none actually doing anything helpful at all.
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Author
Location
Harrisburg, Illinois
Reason of review
Poor customer service
Review #1368309 is a subjective opinion of poster.
1 comment
1.0
Details
I had an issue at the store and online
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Anonymous
#1555226

really what store was this ? and what about the online thing ? really ,really why is it the website pissedconsumer requires a 50 word min when posting comments !!!!!!! ??? the...

Author
Location
Benton, Illinois
Reason of review
Poor customer service
Review #1347364 is a subjective opinion of poster.
0 comments

Rural King in Plano, Illinois - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
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Author
Location
Plano, Illinois
Reason of review
Poor customer service
Review #1254597 is a subjective opinion of poster.
1 comment
1.0
Details
Ordered a Remington R51 pistol 11/25/17 to take advantage of rebate ending 11/27. The rebate must be postmarked with UPC enclosed by 12/15/17 and as of 12/6 , they still are "processing" order. They can't tell you when it will ship, but answer up to ten days to ship...
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Anonymous
#1409375

Guess you shoulda just taken your *** to the store and gotten it there, eh?

Author
Location
Mattoon, Illinois
Cons
  • Fail to deliver
Reason of review
Poor customer service
Review #1143064 is a subjective opinion of poster.
0 comments

Rural King in Mattoon, Illinois - No communication

3.4
Details
bought a compressor on line 2,000.00 got no invoice after entering c/c # ,, waited a few days emailed them nothing . called R.K they could not find my order after being on the phone for an hour they found it in the fraud holding section... waited almost the month i called back they move the order date up as if i just ordered the thing now it is a few weeks out on getting it.. very rude young man on the phone too many problems and its not even here yet ..DO YOURSELF A FAVOR BUY LOCAL OR ANYWHERE ELSE THESE PEOPLE DON'T GIVE A RATS **SS ABOUT YOUR TIME OR NEEDS. they dont deserve your money ... jim sc
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Author
Location
Mattoon, Illinois
Cons
  • Will never use them again
Reason of review
Poor customer service
Loss
$2000
Review #1054479 is a subjective opinion of poster.
0 comments

Rural King Manager Review

4.3
Details
I don't understand why these same 2 managers are there. Every time I go in the terre haute store they are there and all they do is talk *** towards customers and the employees. I don't see how some of the employees have put up with it as long as they have.
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Author
Location
Chicago, Illinois
Reason of review
Poor customer service
Review #936270 is a subjective opinion of poster.
1 comment
3.8
Details
I went into a Rural King at Benton Illinois and a cashier who looked to be in her seventies was Rude and did not get my order right. Her name was Annie. I got a bag of dog food and it had fifty percent off. She would not give the fifty percent off (on the bag since it...
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Anonymous
#1215208

Cashiers don't have clearance to mark items 50% off, and rural king only sells 1 type of concrete, the quickrete is just sand. So if you really wanted concrete she gave you th...

Author
Location
Benton, Illinois
Reason of review
Bad quality
Tags
  • RuralKingEmployee
Review #891728 is a subjective opinion of poster.
2 comments
3.1
Details
I walked to the store and its near a mile from my home. I was actually just going in for a job application, but instead I ordered a Throttle Cable for a YardMan *** whacker. So once I got to the store I started browsing around with my backpack, because I walk...
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LadyScot
#1187517

With the recent spate of shootings can you really blame people for being cautious? If you have nothing to hide you have no reason to be offended.

Author
Location
Salem, Illinois
Pros
  • Undecided
Cons
  • Staff following me around
Reason of review
Poor customer service
Review #879326 is a subjective opinion of poster.

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

0 comments

Short Review on June 15, 2016

1.0
Details
PARIS RURAL KING HAS RUDE EMPLOYEES WORKING THERE MELISSA AND AMY I WAS IN THERE THE OTHER DAY AND ASK FOR HELP THEY DID NOT HELP AT ALL PARIS RURAL KING YOU NEED BETTY HELP
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Author
Location
Paris, Illinois
Reason of review
Poor customer service
Review #866189 is a subjective opinion of poster.