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Rural King in Paris, Illinois - Store is really going DOWN

2.6
Details
Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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Review
#1601734 Review #1601734 is a subjective opinion of poster.
Product
Rural King Store Facility
Reason of review
Out of product half the time

Rural King in Charleston, Illinois - Sell equipment but don’t stock parts to maintain them.

Rural King likes to sell power equipment like Hustler mowers but then when you need a simple hydro filter they don’t carry in stock. Stihl products are the same way. If you are going to sell mowers and the like then stock at least the basic maintenance items for them. Could not imagine buying one of their RK tractors and need parts. Best bet is to go elsewhere.
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Review
#1636551 Review #1636551 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King in Belvidere, Illinois - Do not order out of stock product

6 weeks ago i visited store in plano wanted a 2 inch blue hose to hook to my sump pump out of stock have called 8 times to see if in said corporate orders this stock why cant they do is corporate too lazy or do they not want this product in store any more just get head out of *** or let me know they aren't going to get anymore
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Review
#1574393 Review #1574393 is a subjective opinion of poster.

Rural King in Springfield, Illinois - I am not happy about this ad running now have been in the Mattoon store twice to get some tubes they would not give me a rain check. I called the Effingham store and they did get some in but they

3.5
Details
We’re for the persons they gave rain checks to. I was told they were going to get more I called today and they are telling they may not be getting any more before they move to the new store. The mattoon store would not give me a rain check when I asked. Not a happy shopper!
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Review
#1438813 Review #1438813 is a subjective opinion of poster.
Service
Rural King Deal
Cons
  • Poor service and attitudes
Reason of review
Ad no rain check at this store but at others
Loss
$35
Preferred solution
Give me a rain check for 6 totes at 2.98

Rural King in Champaign, Illinois - Extremely poor management

1.9
Details
I have been a customer of this store for many years. The last couple years you no longer carry hardly anything in stock none of your staff knows anything about anything I tried to get some salt today they looked at me like I was from Mars it would be a great place for a farm store somebody needs to get ahold of what's Happening Here in Champaign my friends are leaving for Farm & Fleet and so am I I'm sitting in their parking lot now getting what you guys don't have again
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Review
#1379929 Review #1379929 is a subjective opinion of poster.
Product
Rural King Store Facility
Reason of review
Poor customer service

Rural King in Harrisburg, Illinois - Great products, horrible service.

3.9
Details
Product quality and selection are fantastic, but every employee I've ever dealt with at the Harrisburg, IL location has been incredibly rude and unhelpful. Phone service is even worse, with half hour holds, and four or five employees asking what you need but none actually doing anything helpful at all.
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Review
#1368309 Review #1368309 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King in Springfield, Illinois - Did not honor ad

Went to Mattoon Il rural king said they were out would not give rain check went to Effingham Rural king said they had some but was holding them for their rain check people, Mattoon told me they were getting 8000 more plastic totes in how they are telling me they are not getting any more in because they are moving across town to a new store. Not happy wasted time and gas on these stores.
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Review
#1439619 Review #1439619 is a subjective opinion of poster.
Service
Rural King Deal
Reason of review
Order processing issue
1.0
Details
I had an issue at the store and online
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1 comment
Anonymous
#1555226

really what store was this ? and what about the online thing ?

really ,really why is it the website pissedconsumer requires a 50 word min when posting comments !!!!!!!

??? they don't require that when you post complaints really , really come on people really , really , really people at opinon corp ( dba pissedconsumer .com) get with the program !!!!!!!!!!!!!!!

Review
#1347364 Review #1347364 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King in Plano, Illinois - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
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Review
#1254597 Review #1254597 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

Compare Rural King to

Tractor Supply
Tractor Supply
427 reviews
2.2
Compare
1.0
Details
Ordered a Remington R51 pistol 11/25/17 to take advantage of rebate ending 11/27. The rebate must be postmarked with UPC enclosed by 12/15/17 and as of 12/6 , they still are "processing" order. They can't tell you when it will ship, but answer up to ten days to ship...
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1 comment
Anonymous
#1409375

Guess you shoulda just taken your *** to the store and gotten it there, eh?

Review
#1143064 Review #1143064 is a subjective opinion of poster.
Service
Rural King Rebate
Cons
  • Fail to deliver
Reason of review
Poor customer service