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Rural King - Chiappa Little Badger Rifle Review from Granville, Illinois

I shop a rural king store in Peru IL on a weekly basis. Love the store. I ordered a gun off of RKGuns, I received a order No. 800003926. I have not any thing further about my order so I email them and received no reply. I called twice and left messages, no call back. To day I email them and cancelled my order. Very poor website. We not recommend it to anyone. I am glad they don't run their stores like that. Gary
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Review
#797523 Review #797523 is a subjective opinion of poster.
Reason of review
Poor customer service
2.2
Details
Losing great managers. What has happened in the last 5-8 years at Rural King? The store managers/ assistant managers don't know farm store products, ag chemicals, or hardware department? In the 1980-2010, our family business (10,000 acres) only spent our family farm...
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3 comments
Anonymous
#1284795

I agree with your review 100 % you did the right thing by dropping your accounts and taking your business somewhere else !!!! also I want to add that a lot of the buildings they buy or rent are in dilapidated condition the ones I been to have leaky roofs , poor heating , electric problems , poor restrooms the list goes on and on

oh yea the ceo a Melvin is a cheap *** he keeps opening up new stores in these dilapidated , condemnable buildings and they cant even take care of the one's they have

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Review
#777470 Review #777470 is a subjective opinion of poster.
Reason of review
Poor customer service
4.7
Details
I asked our Rural King manager about why the popcorn is soooo greasy now. My cats & I loved the stuff. A few ago, I bought our usual big bag of popcorn. I noticed the cats walked away. I heated some for me & thought yuck! Please go back to old way of popping your corn....
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3 comments
Anonymous
#1125555

This is a corporate thing. They want all popcorn made with 2-3 pumps of canola oil, instead of 1 like it should be. Apparently they think the popcorn being all yellow is more aesthetically pleasing, but they don't eat it, so they don't know it tastes horrible.

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Review
#764434 Review #764434 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
2.0
Details
I live in Peru Ill and shop at rural king twice a week not any more. Went the one day to get my 200 dollars worth of feed and decide to shop little bit and saw auto tinting welding helmets for 29.91 so I grab on and long story short got to counter and it rang up like...
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2 comments
Anonymous
#1076343

I going to agree with the customer who attempted to buy the welding hood I can see this happening a lot of items don't have price labels and most of the pricing is done by the upc code on the package and I don't know of any rural king stores that has any price scanners in the departments so with that being said some one could of switched hoods or put one in the wrong spot

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Review
#746191 Review #746191 is a subjective opinion of poster.
Reason of review
Poor customer service
3.4
Details
Was in the Effingham, IL store a few times and let me just say the way the store manager treats her cashiers is mind blowing. In all honesty I would never work for someone like her. Two of which their names are Heather and Tommy when I have been in there witnessing it....
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1 comment
Anonymous
#1080952

Curious what was Mgrs name

Review
#742236 Review #742236 is a subjective opinion of poster.
Service
Rural King Manager
1.2
Details
The two managers named Matt and Kary are super rude. Manager Matt would rather be on his phone instead of pay attention to his customers! Rural king needs to look at there hiring of managers and I will never take another one of my small engine equipment there again....
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2 comments
Anonymous
#1047056

what sore is this about ? have the same issue at the new Philadelphia ohio store #68 managers always on the phone instead of doing their job the repair shop there is a joke also the mechanics have hardly any tools to work with that's why very few thing get fixed the shop was a very poor setup and the labor rate is crazy I wont let them repair nothing of mine !!!!!!!

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Review
#696124 Review #696124 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Other Product Review

We went to rural king in charleston il and we got there at quarter till 8 and the foors were locked and a girl said sorry were closed! But the sign said they closed at 8. They shouldnt close down until 8. And i find it strange they close at 8 since all the other stores close at 9
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Review
#686850 Review #686850 is a subjective opinion of poster.
Reason of review
Poor customer service

Rabbit Review

1.8
Details
Rural king in marion il neefs to stop carrying live animal for one today they had rannit under heat and there was blood all over cage and the rabbits looked sick to the point of death. I have pic with the blood and the other sick rabbits .... I see some else put thete thoughts on fb
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Review
#686513 Review #686513 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
*** poor customer service. No one in that store knows where anything is. They all hang around the front cashiers and seem irritated if you ask for help. I went into the store with the item I needed pulled up on my phone from their website. Website clearly indicated it...
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Review
#686450 Review #686450 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King - Sofa Review from Edwardsville, Illinois

2.3
Details
First-I order a sofa online Second-no one can locate the sofa I've ordered Third-they finally locate it headed to Virginia, I live in Illinois Fourth-almost a month later, they pull another sofa to deliver Fifth-it's finally delivered by only to be told they cannot bring it inside Sixth-my sofa sits in the garage as my 73 yr old mother and I are not capable of carrying in a 300lb sofa Unsatisfied doesn't even come close to explaining how I feel!!!"
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Review
#656085 Review #656085 is a subjective opinion of poster.
Reason of review
Order processing issue