State: Illinois Product: Rural King Customer Care Clear all filters (5 of 101 reviews match)
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Rural King - Great products, horrible service.

3.9
Details
Product quality and selection are fantastic, but every employee I've ever dealt with at the Harrisburg, IL location has been incredibly rude and unhelpful. Phone service is even worse, with half hour holds, and four or five employees asking what you need but none actually doing anything helpful at all.
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Review
#1368309 Review #1368309 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
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Review
#1254597 Review #1254597 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King Customer Care Review

2.2
Details
I was at the counter to purchase 100.00 plus in dog foods and supplies but Janice at desk couldn't bother to look up and speak to me. It's ok lots of stores sell dog food and supplies in marion ill
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Review
#847466 Review #847466 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
I am currently an employee of Rural King. I can not begin to describe how poor our management teams are at some of our stores. That is from all the way at the top down to some assistant managers. If our president of the company, Alex Melvin, knew how his stores were...
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17 comments
Anonymous
#1342211

Rural king employees are being robbed of the hours they've worked, on their pay checks. Hours missing every check. Glad the company is making so much money stealing from it...

Review
#371775 Review #371775 is a subjective opinion of poster.
Service
Rural King Customer Care
website won't give sale info. When i put something in the search the website shoots me to google instead of rural king can't figure this out I wanted to buy a submersible pump can't get info from your site. Whats up? Rural king needs to find out what the...
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Review
#319266 Review #319266 is a subjective opinion of poster.
Service
Rural King Customer Care

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts