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Rural King Doesn't Pay They're Bills!

1.6
Details
We have always heard bad advice on selling our rabbits to RK but we thought we'd gove a try. It took us 3 weeks to get ahold of the only person at RK in Bloomington, IN that buys rabbits$ he was always busy or didn't come to work. We finally sold our pet rabbits to RK. RK doesn't pay hardly anything for rabbits! It has been over 3 months now and we still have not recieved a check from RK to pay fot the rabbits! The store staff as well as corporate keeps promising they-ll pay us abd never do!
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Review
#1698985 Review #1698985 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$50
Preferred solution
I want paid in full as well ad a $50 RK gift card!

Rural King review in Van Buren, Indiana: Poor svc and bad return manager

1.0
Details
Purchased boots at Bloomington Indiana store, they were paid with cash, they were less than 30days of purchase, and they were never worn. They were not the right size and had to be returned. The store manager refused to give us cash back for the boots even though we paid cash. He said he could only put it on a debit card. When I asked what he would do if we didn’t have a debit card he said that it would have to be in store credit! Absolutely ridiculous!! We paid cash and they were still new with receipt !! They return policy says if you paid cash you get cash back. The store manager also told me that they don’t give refunds over &25, which I know for a fact is not true!
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Review
#1680178 Review #1680178 is a subjective opinion of poster.
Pros
  • Rural king has great prices if in stock
Cons
  • How management treat customers
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
  • Return Back Money

Rural King review in Perry, Indiana: Did not receive exile battery rebate

2.0
Details
7 dollar 50 cent rebate on expose lawnmower not received
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Review
#1612293 Review #1612293 is a subjective opinion of poster.
Pros
  • Low price
  • Rural king has great prices if in stock
Cons
  • Staff poor

Rural King review in Fairfield, Indiana: My experience was saved by a nice woman I spoke with via the 800 number.

I spoke with Rachel at the one 800 number. She was very friendly and knowledgeable and save me a 30 mile drive and possibly a heart attack. The manager and employees in Lafayette Indiana were either lazy or inapt and did not want to do their job the way it could have been done. Rachel made things smooth easy and the way things should have been. I hope she gets a raise promotion or even a few days off she should be rewarded for her hard work and dedication.
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Review
#1580125 Review #1580125 is a subjective opinion of poster.
Pros
  • Rachael
Cons
  • Lafayette store
1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a...
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Review
#1430746 Review #1430746 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King review in Martinsville, Indiana: Road 12ga 9rd mag

4.5
Details
Have got part ofthe promotional add that was advertised 4 weeks ago was told it was gonna be 2 weeks and has been 4 and one of the mangers got *** with me
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Review
#1397881 Review #1397881 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King review in Martinsville, Indiana: Paycheck isnt right at all

2.5
Details
Know one answerd tho i called 8 times, i worked 22 hours in 2 weeks that i have not been paid for $8 an hour multiply those and you get $176 before taxes I was told my paycheck will only be $12 and some odd sense.... Not right at all!
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Review
#1272574 Review #1272574 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Rural King review in Kokomo, Indiana: No air conditioning

2.9
Details
There is no air conditioning in your store its been broke since last year. Your employees shouldnt have to work in those conditions. Your customers should have to deal with it either.
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Review
#1265518 Review #1265518 is a subjective opinion of poster.
Product
Rural King Air Conditioner Facility
Reason of review
Damaged or defective

Rural King review in Muncie, Indiana: Lack of customer service

1.7
Details
My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
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Review
#1259770 Review #1259770 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Contact Rural King Customer Service

Website:
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

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Latest Question

Rural King Questions
Rural King review - Complaint about store manager in bloomingron and tire
Rural King review - Complaint about store manager in bloomingron and tire
I called 2 time and was on hold for over 30 minutes and never spoke with a manager. I was trying to see what we could do about my damaged tire on my truck from the parking lot. I had to mis 1.5 hours of work and pay $120 for a new tire because of a rock that had...
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5 comments
Anonymous
#1708848

A corporate person did reply to you on here... because how defensive the person is.

Rural King is a company that never does anything wrong...

and everyone else is in the wrong... it's their culture.

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Review
#1256097 Review #1256097 is a subjective opinion of poster.
Reason of review
Poor customer service