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I was recently in your store and upon entering i came across an employee having issues with a customer, your employee was in the right and afterwards i seen your employee walking away crying and i reassured her that what i saw and heard she was not in the wrong he was...
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1 comment
Anonymous
#1411853

review # 1159408 obviously posted by a pro company person

Review
#1159408 Review #1159408 is a subjective opinion of poster.

Rural King in Lafayette, Indiana - Very unsatisfactory

4.1
Details
Received rual king flier in mail had sell on Hobart welders went store in Lafayette in and was first day of sale and they had no welders to sale called rualking in Frankfort they had three thought if you were going to have sale you would at least have a couple in stock.
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Review
#1136166 Review #1136166 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
2.8
Details
I Bought A New Husqvarna Ranch King From The Angola Rural King On Black Friday. The First Time U Tried To Use It It started Hard. Took Several Attempts To Start. Went To Use It The Second Time And Had No Spark Under Warranty So Turned In To TIM Service Manager The...
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Review
#1096942 Review #1096942 is a subjective opinion of poster.
Pros
  • Ladies up front were very helpful
Cons
  • Service of product after the sale
Reason of review
Poor customer service
Loss
$348
Preferred solution
Let the company propose a solution
1.0
Details
The staff is worthless management is pore and don't no how to treat employees they sexually asalt females and the store manager spits in the employees faces and their stuff is a none return and if you go their they will make you wait on the order and tell you one thing...
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1 comment
Anonymous
#1436839

unfortunately I work with this company and I can confirm that they do nothing about sexual harassment claims. we had 3 people submit sexual harassment forms and the manager ignored them

Review
#1072148 Review #1072148 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King in Greensburg, Indiana - MZ61 mower is unsafe!!!!!

This is a replacement mower from last year that threw a blade and now my new mower which has 44 hours the other one had 10 hours which were replaced by Rural King has also thrown a blade on the exact same place. I left a complaint June 18 which the store manager called the next morning. He said he didn't know what to do but he will do some checking and call me back today is July 5 and I have not heard another word. I do not want another mower,I would like to return this mower and get compensation for it. Thank God my wife was standing on the opposite side of the discharge chute when I turned the motor off and it shot out.
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Review
#1070271 Review #1070271 is a subjective opinion of poster.
Reason of review
Bad quality
I went into the new greenwood indiana store to see about purchasing a zero turn mower.I asked if they had any special promotions on 0% interest.Needless to say nobody knew nothing.One mgr. said I had to apply to John Deere (want Husquavarna)another mgr said I needed to...
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Review
#1031392 Review #1031392 is a subjective opinion of poster.
Cons
  • Being misinformed
Reason of review
Poor customer service
2.4
Details
I came into Rural King today to get some stuff for my store and keys made. Spent a long time trying to find everything I needed. Didn't seem very organized inside the store. When I did checkout I had two keys made. We'll at least I tried. The cashier told me he...
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Review
#953335 Review #953335 is a subjective opinion of poster.
Reason of review
Poor customer service
2.5
Details
I put in an application for part time in the Gun department, there are ads everywhere in the store. I had my back ground check run, I was told to call on Friday October the 21 to see if it had came in. I called three times was put on hold and no one picked up. I called...
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Review
#943450 Review #943450 is a subjective opinion of poster.
Cons
  • Corporate customer service rudeness
  • Lack of empathy from manager
Reason of review
Poor customer service
Preferred solution
Get new managers.
Tags
  • management
1.6
Details
Made a purchase for $84.90 and gave the cashier two $100 dollar bills stuck together. I only had two $100 bills on me and realized as soon as I left R. K. that I only had one. Went back to the store and they sai Hannah was gone for the day and pretended to look in...
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6 comments
Anonymous
#1290722

IF YOU HAD TWO 100 DOLLAR BILLS WHEN YOU WENT IN AND YOU SPENT 84, YOU WOULD ONLY HAVE ONE LEFT. THINK ABOUT WHAT YOU WROTE.

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Review
#929271 Review #929271 is a subjective opinion of poster.
Cons
  • This experience
Reason of review
Problems with payment
Loss
$100
Preferred solution
Full refund
ONE MANAGER ELINORE...AT MONTICELLO INDIANA #27 RURAL KING.....NEEDS TO BE INVESTAGED....SHE IS RUDE, TO HELP, SHOUTS ORDERS, SAYS YOU WILL DO THIS OR CAN'T LEAVE...THINKS SHE IS GOD OR SOMETHING....SO MANY GOOD WORKERS HAVE QUIT BECAUSE OF HER....DON'T YOU ALL...
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1 comment
Anonymous
#1199343

the corporate office probably wont care but I would report this to alex Melvin he is the ceo of rural king you can contact at aMelvin @ruralking.com , generally a manager who acts like that is also a threat to customers to and should be reported but its very rare that management at rural king will be held accountable for their actions even if they do something illegal !!! !! !

Review
#900500 Review #900500 is a subjective opinion of poster.
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
get rid of bad penny........ELINORE