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Rural King - No good gift card

4.3
Details

Update by user Apr 19, 2018

Thanks so much to rural king loss prevention. They were able to fix the problem , which was locally at this store andand reissue a new card...Thanks So Much!

Original review posted by user Apr 18, 2018

Husband received a gift card for Rural King for Christmas, we did not use it right away. A couple months later I am in line , pull the card out still on the cardboard and give it to the cashier and she tells me the is 0 balance. I told her this is the first time we have used it and she proceeded in telling me alot of card sold at Christmas are doing this , unless you have the receipt there is nothing they can do. No my niece did not have the receipt it is 3 months after Christmas. So basically what they are saying is we got the money you got nothing!
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ID
#1235973 Review #1235973 is a subjective opinion of poster.
Location
Greenwood, Indiana
Product
Rural King Gift Card
Pros
  • Have always enjoyed rural king store shopping
Cons
  • That there is nothing i can do about the issue
Reason of review
gift card no good
Loss
$40
Preferred solution
Let the company propose a solution
I went into the new greenwood indiana store to see about purchasing a zero turn mower.I asked if they had any special promotions on 0% interest.Needless to say nobody knew nothing.One mgr. said I had to apply to John Deere (want Husquavarna)another mgr said I needed to...
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ID
#1031392 Review #1031392 is a subjective opinion of poster.
Location
Greenwood, Indiana
Service
Rural King Customer Care
Cons
  • Being misinformed
Reason of review
Poor customer service
2.5
Details
I came into Rural King today to get some stuff for my store and keys made. Spent a long time trying to find everything I needed. Didn't seem very organized inside the store. When I did checkout I had two keys made. We'll at least I tried. The cashier told me he...
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ID
#953335 Review #953335 is a subjective opinion of poster.
Location
Greenwood, Indiana
Service
Rural King Key Duplication
Reason of review
Poor customer service
1.0
Details
I had went into rural king and had bought my daughter a pair of Ariat boots , the employees had told me that there was a life time warranty on the boot so i had bought them . Not to long after my daughter had the boots the seem had came out of the boot . She had only...
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3 comments
Anonymous
#980224

I had visited Rural King recently and found that I had really liked it and had an enjoyable time as we had shopped a couple hours and had bought several things that we had not had to take back but even if we had I am sure it would not had been a problem anyway and even if it had I would still shop there because I had enjoyed myself so much and had told my family about how cool that store had been in Greenwood and I expect other shoppers had felt that same way:)

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ID
#605109 Review #605109 is a subjective opinion of poster.
Location
Greenwood, Indiana
Reason of review
Warranty issue

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Rural King Products and Services Reviews

Product or Service Reviews
Facility  1.0 2
Shipping Service  2.5 53
Store Facility  3.4 4
Rebate  3.9 28
Manager  2.5 101

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Latest Question

Is there a way I can order just lids for a water bottle SKU number219190040 ??

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