State: Indiana City: Indianapolis Clear all filters (5 of 673 reviews match)
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Was in Rural King early today as we are every Sunday, some young girl tried to help me and she couldn't answer any of my questions and really didn't act as though she cared. I did mention it to the manager all she could say was" I'm sorry and she is new" ok I get that...
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2 comments
Anonymous
#1396132

You expect an employee who makes minimum wage to know everything, then told the manager. You sound like a kind person... Acquire the knowledge yourself, and stop complaining.

Review
#864437 Review #864437 is a subjective opinion of poster.
Reason of review
Poor customer service
I ordered a gun safe in November. The packaging was good, and due to the winter that wouldn't end, I kept it unopened in my garage until April. We moved it in and there were damages from the factory. One corner was banged in so hard that door is out of alignment,...
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3 comments
indigo1898
#867486

Every store I ever worked at was thirty days to check it out, and bring it back... Sorry!

Review
#485068 Review #485068 is a subjective opinion of poster.
Loss
$200
Rual King in kokomo Indiana does nothing to a male employe that I saw manhandle a female employee inside the store on monday of this week. I called the corporate office about it and then I go into the store today and that male employe is still employed ther. Apparently...
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#311884 Review #311884 is a subjective opinion of poster.
Rural King had (has) a special on refurbished Porter Cable 18V lithium drills. Rural King has a policy of free shipping on orders over $49. According to Rural King's policy on free shipping, sale items are exempt. Fine, I attempted to place an order than...
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5 comments
Anonymous
#420902

I had a similar situation. I don\'t have a large amount of time to post my complaints. However, Jeremy Miller handled the situation poorly, and I wont go back.

Review
#286476 Review #286476 is a subjective opinion of poster.

Rural King in Indianapolis, Indiana - Over charged me for 2nd time this summer

For the 2nd time this summer I bought screw, nuts, washers from Kokomo store #24 and was charged for a bolt for $5.99 which I did not buy. I noticed it when I got home like last time and ignored the other time but no more. Today, Aug 18, 2011 4:45 pm you got a big tip from me. If your cashiers do not know a bolt from a screw then you need to find someone who does. We are retired and live on a budget, and have always liked your stores, go there all the time. upset!
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#256393 Review #256393 is a subjective opinion of poster.

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts