State: Indiana City: New Castle Clear all filters (3 of 696 reviews match)
I put in an application for part time in the Gun department, there are ads everywhere in the store. I had my back ground check run, I was told to call on Friday October the 21 to see if it had came in. I called three times was put on hold and no one picked up. I called...
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#943450 Review #943450 is a subjective opinion of poster.
Rural King Manager
  • Corporate customer service rudeness
  • Lack of empathy from manager
Reason of review
Poor customer service
Preferred solution
Get new managers.
  • management
Why was my girlfriend made to fill out paperwork to purchase a rifle and the told to send it to the FBI herself and the after they send her paperwork back and she takes it to rural king then they finally fill out another form and tell her it will be anotait she has no...
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#755153 Review #755153 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King - Opening Hours Review from New Castle, Indiana

I went into rural king in New Castle indiana to buy a shotgun. I got there just before 8 pm. There was another customer in front of me purchasing a couple of handguns. Ok not a problem. I don't mind waiting my turn. 1/2 hour later the clerk finished with the other customer. He asked me what I wanted. I told him I wanted the rossi single shot shotgun. This was at 8:33 pm. He then told me it was too late to sell me the shotgun because the paperwork would take more than a half hour and the store would be closed by then. I have purchased many firearms in the past and never has it taken near that long to do the paperwork. This employee was just being lazy and didn't want to do his job. Even if that was the case, he could have told me sooner or got someone else to help. There was 3 employees standing there talking when I first got there. All he said was that it's not his fault. I said it was because he let me stand there waiting for over a half hour. After that I just bit my tongue and left the store very mad and very discouraged.
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#646588 Review #646588 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

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