State: Kentucky Clear all filters (37 of 673 reviews match)
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Rural King in Madisonville, Kentucky - Chai saw

I purchased a new husqvarna chainsaw from the Madisonville store. When i got home , i followed all directions on it and it wouldnt start. I took it back for a refund and they said i would have to leave it overnight so their mechanic could look at it. I just wanted a refund so i could buy a different brand. Ruralking will not get another dime from me. Evan Walmart will refund your money.
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Review
#1595763 Review #1595763 is a subjective opinion of poster.
Cons
  • Fail to deliver
  • Very rude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund

Rural King in Maysville, Kentucky - Where's my money?

3.3
Details
Sold the Maysville, KY store 5 rabbits on June 23, 2019. Was told I would receive payment in 4 to weeks. Got a call from the store on 7/15 to get my address, no check yet. Called the store and they said check comes from corporate and will be 7 to 10 weeks before it comes. This is not at all acceptable. Either pay me now or I get merchandise in exchange for my rabbits.
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#1594867 Review #1594867 is a subjective opinion of poster.
Pros
  • Like the stores merchandise
Cons
  • Customer service is very lacking
Reason of review
not received payment for rabbits I sold the store
Preferred solution
Send the check immediately or give me merchandise in the amount I am to receive. Haven't been told what that is yet.

Rural King in Ashland South, Kentucky - Employee reviews/ raises

Been employed at the Ashland Ky store since 2016. Have never had a yearly review or raise. Just wonder what Rural Kings policy is. I’ve brought it up to both the former and current store Manager and have been told several times they were looking into it but still waiting.....
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#1581782 Review #1581782 is a subjective opinion of poster.
Pros
  • Store overall
Reason of review
Work Experience or Job Application
Preferred solution
Deliver product or service ordered

Rural King in Shelbyville, Kentucky - Employees mistreated.

Harassment, discrimination, slandering. If no response I will let the news outlet be aware of these ongoing issues if not responded to in a timely matter thank for you understanding and time and hopefully will be in contact soon. 40065 store
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#1578867 Review #1578867 is a subjective opinion of poster.
Cons
  • Treatment of employees

Rural King in Radcliff, Kentucky - Vet discount

3.5
Details
My husband bought a substantial amount of supplies at Rural King in Elizabethtown, Ky. They did not give him a veterans discount. This is a dis-honor. Now they are coming to Glasgow, Ky. If they dont honor veterans, we will not be shopping there!
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#1517467 Review #1517467 is a subjective opinion of poster.

Rural King in Henderson, Kentucky - Items not in stock!

2.7
Details
Rural King - Items not in stock!
I checked online for an item , website stated 11 of item i needed was in stock at my store, i drove 15 miles one way to the store, there were NONE IN STOCK!
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#1419854 Review #1419854 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rural King in Shelbyville, Kentucky - Not keeping prodduct in stock

Not having product in stock for sales 3 weeks in a row.
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#1357107 Review #1357107 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King in Winchester, Kentucky - Nothing wrong with animal policy.

5.0
Details
Just because one person has a problem with one dog does not mean they should drop this policy, my canine enjoys coming to RK and exploring and enjoys the attention from, kids, fellow shoppers and associates. Besides that if he is not coming back dont worry about him. You are doing a good job! Like
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#1333813 Review #1333813 is a subjective opinion of poster.

Rural King - Hardin County Kentucky

1.0
Details
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
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Review
#1247344 Review #1247344 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts
3.0
Details
The person that $300 lawn mower from Rural King in Winchester and decided that we didn't need it so we returned it to the Rural King in Shelbyville with the receipt we paid $300 cash and when we returned it they told us they have to mail us a check as they cannot...
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Review
#1238276 Review #1238276 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy