State: Kentucky City: Shelbyville Clear all filters (6 of 689 reviews match)
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Rural King in Shelbyville, Kentucky - Employees mistreated.

Harassment, discrimination, slandering. If no response I will let the news outlet be aware of these ongoing issues if not responded to in a timely matter thank for you understanding and time and hopefully will be in contact soon. 40065 store
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Review
#1578867 Review #1578867 is a subjective opinion of poster.
Cons
  • Treatment of employees

Rural King in Shelbyville, Kentucky - Not keeping prodduct in stock

Not having product in stock for sales 3 weeks in a row.
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Review
#1357107 Review #1357107 is a subjective opinion of poster.
Reason of review
Poor customer service
3.0
Details

Update by user Apr 21, 2018

We purchased a $300 lawn mower from Rural King in Winchester and decided that we didn't need it so we returned it to the Rural King in Shelbyville with the receipt we paid $300 cash and when we returned it they told us they have to mail us a check as they cannot return...

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Review
#1238276 Review #1238276 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
2.4
Details
I had a HORRIBLE experience today at your store #52. It was simply over popcorn. I received attitude from a cashier named Jessica. I received tolerance and an "I don't care attitude" from the store manager, Barb. I received understanding from the assistant manager,...
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3 comments
Anonymous
#1317475

Lol just looking for something to complain about I see.

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Review
#822874 Review #822874 is a subjective opinion of poster.
Reason of review
Order processing issue
From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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21 comments
Anonymous
#1757718

I am a Marine veteran who appreciates any business that gives veteran discounts. But in no way do I expect, demand, or require any business to do so, and anyone that does is an embarrassment to the military community.

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Review
#745002 Review #745002 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rural King Shelbyville Ky Run Terribly

I am an employee at the Shelbyville, KY rural King. I recently got promoted to Department Manager. I was trained on the basics but i felt like i wasn't trained to the full amount i need to be. Our managers sit around on their *** all day and laugh/giggle and always bark orders. We don't have enough loaders during the day so the department managers have to take time away from their jobs to become loaders. All the managers are worried about is freight freight freight and when its time for the district managers to come in, we get bitched at because we are never able to be in our departments. The DM is a *** bag to everybody and even make one employee cry. They always call the Department managers for load outs and the cashiers up front don't know a *** thing about the store and dont know how to answer the questions on the phones. they can't use their 2 legs to walk around and look for something or to go and get carts. The place is run like *** and all the managers kiss *** to the head honchos when they fly in. its ***.
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2 comments
Anonymous
#1310285

I have worked for rural King for 7 years it doesn't matter where you go management is bad they never have your back no matter how hard you work for them on the clock off the clock they don't care if everything on the list isn't done you aren't doing it right or good enough don't forget the customers need to be taken care of too not enough hours in the day ... but they'll take there hr lunch and seat around all day and not lift a finger to help customers or employees

Anonymous
#812402

I hate the Shelbyville Rural King. After having one problem with the assistant manager, I managed to get a hold of the Regional Manager.

Mike the Regional manager was just an *** and should never work in a management position. He has horrible customer service skills and treats the customer like he or she is an ***. So I finally contacted the VP of operations, John, he was a wonderful person on the phone. He managed to listen to my complaint but nothing ever got settled.

So that was the first problem.

The second came just weeks after the first incident. This time the manager Tracy? Promised to get back with me about a price on a big order of stuff for the farm. So that never happened, and so I tried to call the VP of operations again.

I think he just didn't want to hear about anymore complaints so he deferred me to Mike the *** Regional Manager. Upon speaking to Mike, I felt like I was an *** *** bag that wasted his time and I was just *** under his feet.

Seriously I hate Mike and all of Rural King and seriously will only do business with TSC. I hope Rural King goes out business quickly.

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Review
#480009 Review #480009 is a subjective opinion of poster.

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts