Purchased a King Kutter 5' Finish Mower RFM-60-YK from RuralKing.com. The vendor offered a 10% discount if I completed the order, however, did not honor the discount.

I tried to cancel the order, however, they don't allow canceled orders. The mower arrived scratched, dented and missing parts. The chain guard listed on the online site was not included. The mower appears to have been refurbished and is not new.

The customer service person at RuralKing.com was not helpful and was rude. Do not buy from RuralKing.com!!

I tried to exchange emails with Kaitlin in customer service but she simply said that she could not help. Beware.

Monetary Loss: $1800.

Store Location: Knox, Indiana

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