We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera.
Called the store mgr on Monday who said the cameras were fake and he could not help either. Then called district mgr who made excuses for Mary snd advised the cameras were not fake , but didn't film the parking lot. Stated tapes they had were reviewed but yielded nothing.
Emailed and tried calling coorporate , have yet to receive a response of any kind. We spend 100's of dollars in this store, but they have teceived the last of my money.
Product or Service Mentioned: Rural King Customer Care.
Reason of review: Poor customer service.