My lay-a-way, that was my Pappy's gift was put back on the floor and I was NOT called! Rural King's policy is to call the customer before cancelling the lay-a-way, and in my case it was not done.
To make matter's even worse they're not to good at getting this cuddler (SKU #109920100) in stock or calling rain check's.
I was very disappointed today in the customer service I received.
I was ignored and had to wait over an hour on my other lay-a-way. The assistant manager Patty that I delt with acted like it was no big deal.
Connellsville Rural King has horrible customer service.
Product or Service Mentioned: Rural King Manager.
Reason of review: Poor customer service.
Store Location: Connellsville, Pennsylvania