Recently I discovered the new Rural King location in Gallipolis Ohio.
My initial reaction, fair prices, items needed were available.
After a few visits my opinion began to change. Long waits in the check out line, even longer at the service desk if it necessary to discuss matters there. Requested a "rain check" for an item. Received a call stating the item was in, after waiting several minutes (45), I finally said that I had waited much longer than necessary, an employee said they would call the department again.
I opted to leave. Most recently problem occurred when I registered for a mail delivery of their advertisment. The item delivered by mail was different than those in store. Rebate was for $8.00 in the mailed item, the store item reduced the rebate to $3.00.
I will attempt to resolve the issue at the store, but have little hope of it being resolved. I do not believe Rural King will be a preferred store in the future.
Product or Service Mentioned: Rural King Rebate.
Monetary Loss: $3.