State: Missouri Clear all filters (17 of 696 reviews match)
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I visited your rural king in harrisburg Illinois the other day and left aftwr i heard how a person christy ane john ( i think thats his name) talked to an employee named kaytlyn( im not sure on the spelling). They were chewing her out for just talking to a customer. ...
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1 comment
Anonymous
#1070321

had the same problem at the new Philadelphia ohio # 68 store I knew a few people ( customers ) that was banned from store just for talking to employees or just asking for customer service the management here is a bunch of worthless self-centered rejects that came from other companies

Review
#736669 Review #736669 is a subjective opinion of poster.
Reason of review
Poor customer service
I have put this on facebook, how you hire people and fire them because three to four people in their drawer when they are cashiers. This is not a good job to work for. Very unfair. Then the manager Sam at store 46 sleeps in back office. Then when power goes out you...
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Review
#683216 Review #683216 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Untrained check out
  • Management
  • Quality of employees
Reason of review
Bad management!!!!!!!!!!!!!!!!!!
Went to xenia rural king on sunday August 9th.to get lawnmower belt with husband. Man who was working name was Ken. Smelled very strong of alcohol, like he just left the bar. Got other employee to help us, which was fine. But i ask about the Ken guy. Ask if he...
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2 comments
Anonymous
#1117468

He is a *** not only to customers but also to the people he works with

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Review
#680037 Review #680037 is a subjective opinion of poster.
Reason of review
Poor customer service
He is clueless when it comes to running a store. Doesn't know what is going on in his own store, because he sits in his air-conditioned office all day, while his Assistant Managers try to run the store. They are doing a ***-poor job of it too ! Employees are...
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7 comments
KevinRichards
#921344

Let me guess, you are one of his employees and he wrote you up for poor work practices and this is your childish attempt to get him into trouble?

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Review
#495104 Review #495104 is a subjective opinion of poster.
Service
Rural King Manager
I called Intex corp. where the pool pump came from. They told me to take it back to Rural King! I tried today, 8/3/12. Rural Kings answer was... our return policy is 90 days. Well when you get income tax money in Feb. , Thats when you shop!!! The BOX CLEARLY states .....
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2 comments
Anonymous
#525710

That's a manufacture warrantee. Rural King has nothing to do with what the products they sell offer. You must call the 1800 and talk to the asain and thats how you go about it.

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Review
#336744 Review #336744 is a subjective opinion of poster.
Loss
$199
On April 26th, I purchased 4 packages of hosta bulbs form the Rural King, Wentzville store. The bulbs were on special price markdown from $6.99 to $4.89. At home when I opened the packaging I found the material suspiciously dry, but since I'd never planted hostas...
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1 comment
Anonymous
#643366

Not all the stores have managers that are so up tight about the return policy. Ive worked in numerous Rural King stores (not wentzville) and have always preached to just take care of the customer.

I can't believe they just didnt return your money or at least give you a gift card. Hopefully you got in contact with their regional manager.

Review
#325477 Review #325477 is a subjective opinion of poster.
Service
Rural King Manager
I absolutely love Rural King! Never had any problems at my local Rural King in Columbus Indiana. Sounds like some of the problems people are complaining about are their local store management. Maybe they should contact the corporate and see if things change. Our rural...
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3 comments
Anonymous
#1068090

thought that myself, col. rural king is a joke and I hope it goes out of business!

hitler fell, so will rural king! YIPPIE

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Review
#263730 Review #263730 is a subjective opinion of poster.