State: Missouri City: Wentzville Clear all filters (2 of 683 reviews match)
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Rural King in Wentzville, Missouri - Poor customer service

2.5
Details
I order a gun and just received a email confirming that I bought it. No info on shipment or when I could expected or nothing. I called the number on the email and as soon as I chose the option to check on a order the call gets dropped. I also called the store and they told me I had to deal with the online page or to write an email because they couldn't help me in store. Awful service and I still waiting on info on my purchase.
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Review
#1151617 Review #1151617 is a subjective opinion of poster.
Reason of review
Order processing issue
I called Intex corp. where the pool pump came from. They told me to take it back to Rural King! I tried today, 8/3/12. Rural Kings answer was... our return policy is 90 days. Well when you get income tax money in Feb. , Thats when you shop!!! The BOX CLEARLY states .....
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2 comments
Anonymous
#525710

That's a manufacture warrantee. Rural King has nothing to do with what the products they sell offer. You must call the 1800 and talk to the asain and thats how you go about it.

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Review
#336744 Review #336744 is a subjective opinion of poster.
Loss
$199

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts