Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores permit people to bring their pet dogs.

Well, as we were passing the man & his dog, the dog lunged at my granddaughter's leg and bark. The man immediately tugged at the leash and gave a poor excuse of "I've never seen her do this before". Thankfully the dog did not *** my granddaughter but it terrorized her and myself. We went into Rural King and I demanded to speak to the manager.

When a younger girl came to the service desk, she informed me that Rural King has a pet-friendly policy.

She didn't even ask our names but said she'd look at the video and see if she could find the man.

Long and short of this experience, I informed her that I would NEVER shop Rural King again. I have nothing against dogs or other pets, I just feel that unless the animal is a trained "Service Animal", pets do not belong in stores, PERIOD!

Product or Service Mentioned: Rural King Manager.

Reason of review: Store Policy.

Preferred solution: Let the company propose a solution.

Rural King Cons: Store policy of permitting dogs, Lack of empathy from manager.

Store Location: Crystal River, Florida

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Ok so he can’t just change it the dogs Should be. Able to leave the home with love and not hate and letting this happen is amazing #freedomfordogs


Get over yourself.


Maybe you should leave your daughter at home if she is unable to function around animals. I have a service dog who is trained to support children like your daughter.

Sadly, its people like you who make the stores change their policies for no reason. Stay at home and let the nice doggies visit Rural King!


Agreed. You should have waited for the dog to clear the doorway, especially since you knew of the fear. Animals sense that.


why would you speak to a manager like that was going to change the store policy lol. the dog was on a leash and you brought you granddaughter into a place knowing it was pet friendly.

so what the *** is the issue? could that manager change what had happen?

could they personally get the policy changed bc this happened? *** no so shop some where else silly *** woman


Oh please, you can shop online or somewhere else.


Maybe the dog wasn’t lunging at her, but at you because it smelled the stick up your ***


You have got to be kidding me! Obviously not an animal lover. It's not the stores fault that the animal is poorly trained and managed.


Its funny when people go into a Farm supply store and complain about pets! I can agree at grocery stores and places like that but not a Farm stores! If you do not like dogs, chickens, or animals all together don't got to a farm supply store then.


Then don’t go back you stupid *** !


I go here because I can bring my dog. There are not a lot of stores that allow dogs.

I think it is wonderful that they allow dogs. It is an excellent training location to practice with your dog. I think you are trying to ruin it for a majority of people just because you didn’t take some extra steps to protect your granddaughter. My dog is afraid of young, loud children.

What do I do?? I make sure I take the extra precautions to steer away from these tiny intruders in order to protect my dog. I avoid any confrontation by taking alternate paths. Maybe you should do the same to protect your granddaughter—take a different path instead of getting in direct line of the dog.

It’s that easy. I don’t make a big deal about people controlling their rowdy kids.

It is what it is. You should be doing what you can to control your own situation.


Yeah... Seems like a real life long trauma incident.

Got barked at.

The leash rule is for when that happens the owner can halt it. Which he did suck it up snowflake.

Derek W

I completely agree with you. Pets have no place in stores.

People seem quick to blame you or the child. I guess anyone's fear of dogs is irrational only until they get bit. Do you need to put your hand in fire to know you'll get burned? I love animals; I show this with my wallet, by donating to the ASPCA and the Humane Society, not idle talk.

I see untrained dogs act up in stores and I always think the same thing. If a store is permitting this and someone gets injured, they'll be sued into eternity...and for good reason. Next time, if the manager is unresponsive, don't waste your valuable time on them.

write a letter to the president of the company. He likely won't read it, but it will get passed down to someone who will and that's how positive changes happen.


I go here because I can bring my dog. No problems ever.


You should probably consider taking your granddaughter around some calm social dogs to desensitize her and teach her not to fear dogs. Dogs are wonderful animals.

And the reality is a large number of people own dogs so she is going to come in contact with them quite often. It sounds like by the way you are reacting you are perpetuating her irrational fear. I understand the situation may have been scary but the fact is you said the owner immediately pulled back on the leash and said his dog had never acted this way before. So he had his dog under control and was not taking a known to be aggressive dog in public.

Yes there are some irresponsible dog owners out there but education and support is going to help your granddaughter more than an overreaction. You cant ban dogs from the world but you can teach your granddaughter about dog safety and animal behavior.


I walked into a pet friendly rural king with my little spaniel and heard children screaming and running around like banshees while they're parents gave the poor *** excuse "their not hurting anyone" when clearly my ears hurt and my head throbbed. Next time I'll take a cue from you and complain to a manager that children not be allowed in there anymore...


exactly my thoughts.


I agree!


You are a very sad, angry, hateful person. Not that what you said happened might have happened but the way your post was written is so full of hate!

I live that they allow dogs there!

It's a farm store, if you don't like it go somewhere else! Next I'll read you were attacked by one of their baby bunnies!!


This is clearly just a bitter old lady who has nothing better to do than complain.

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