Crystal River, Florida
Not resolved

Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores permit people to bring their pet dogs.

Well, as we were passing the man & his dog, the dog lunged at my granddaughter's leg and bark. The man immediately tugged at the leash and gave a poor excuse of "I've never seen her do this before". Thankfully the dog did not *** my granddaughter but it terrorized her and myself. We went into Rural King and I demanded to speak to the manager.

When a younger girl came to the service desk, she informed me that Rural King has a pet-friendly policy.

She didn't even ask our names but said she'd look at the video and see if she could find the man.

Long and short of this experience, I informed her that I would NEVER shop Rural King again. I have nothing against dogs or other pets, I just feel that unless the animal is a trained "Service Animal", pets do not belong in stores, PERIOD!

Product or Service Mentioned: Rural King Manager.

Reason of review: Store Policy.

Preferred solution: Let the company propose a solution.

Rural King Cons: Store policy of permitting dogs, Lack of empathy from manager.

  • Pets In Store
  • Service Dogs
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

I go here because I can bring my dog. There are not a lot of stores that allow dogs.

I think it is wonderful that they allow dogs. It is an excellent training location to practice with your dog. I think you are trying to ruin it for a majority of people just because you didn’t take some extra steps to protect your granddaughter. My dog is afraid of young, loud children.

What do I do?? I make sure I take the extra precautions to steer away from these tiny intruders in order to protect my dog. I avoid any confrontation by taking alternate paths. Maybe you should do the same to protect your granddaughter—take a different path instead of getting in direct line of the dog.

It’s that easy. I don’t make a big deal about people controlling their rowdy kids.

It is what it is. You should be doing what you can to control your own situation.


Yeah... Seems like a real life long trauma incident.

Got barked at.

The leash rule is for when that happens the owner can halt it. Which he did suck it up snowflake.


I completely agree with you. Pets have no place in stores.

People seem quick to blame you or the child. I guess anyone's fear of dogs is irrational only until they get bit. Do you need to put your hand in fire to know you'll get burned? I love animals; I show this with my wallet, by donating to the ASPCA and the Humane Society, not idle talk.

I see untrained dogs act up in stores and I always think the same thing. If a store is permitting this and someone gets injured, they'll be sued into eternity...and for good reason. Next time, if the manager is unresponsive, don't waste your valuable time on them.

write a letter to the president of the company. He likely won't read it, but it will get passed down to someone who will and that's how positive changes happen.


I go here because I can bring my dog. No problems ever.


You should probably consider taking your granddaughter around some calm social dogs to desensitize her and teach her not to fear dogs. Dogs are wonderful animals.

And the reality is a large number of people own dogs so she is going to come in contact with them quite often. It sounds like by the way you are reacting you are perpetuating her irrational fear. I understand the situation may have been scary but the fact is you said the owner immediately pulled back on the leash and said his dog had never acted this way before. So he had his dog under control and was not taking a known to be aggressive dog in public.

Yes there are some irresponsible dog owners out there but education and support is going to help your granddaughter more than an overreaction. You cant ban dogs from the world but you can teach your granddaughter about dog safety and animal behavior.


I walked into a pet friendly rural king with my little spaniel and heard children screaming and running around like banshees while they're parents gave the poor *** excuse "their not hurting anyone" when clearly my ears hurt and my head throbbed. Next time I'll take a cue from you and complain to a manager that children not be allowed in there anymore...


You are a very sad, angry, hateful person. Not that what you said happened might have happened but the way your post was written is so full of hate!

I live that they allow dogs there!

It's a farm store, if you don't like it go somewhere else! Next I'll read you were attacked by one of their baby bunnies!!


This is clearly just a bitter old lady who has nothing better to do than complain.


Ironic, so many people calling this person a "snowflake" when pet freindly stores are a fairly recent invention geared towards other "snowflakes" that have raised Fido as a substitute child. They now either can't stand the thought of leaving it at home or physically can't because the spoiled little demon will destroy their houses. Easy to spot them, they are the ones that repeat "don't spoil it for everyone!" It is because of you people that every store is pet freindly whether it actually is or not.


“Substitute child?” Maybe the couple cant have children. And spoiled demon? You must have perfect children and a perfect house and a perfect life.


I agree with the statement some people can’t have children and replace that part of their lives with an animal, whatever it may be. And also not everyone wants to have children that is the persons decision to make!

Saying that people don’t want kids because they don’t want a demon running around is just CRAP!

A lot of people have reasons they can’t or don’t want to have kids. There are very few places that allow dogs and people like us who have dogs as “children” would like to venture out with them, so don’t ruin it for the rest of us because you don’t like something.


If it's that bad don't shop there what was it that you were looking for the manager to do about the situation it's like calling police because you almost had a car accident the dog didn't bite anyone I'm thinking that you also have a fear of dogs plenty of other places to shop that do not allow dogs in there place of business


People that need to bee seen in public with their god damn dog are so pathetic..


You are a dumb god damn Jack *** Puppies need to be socialized in public places, and places like Rural King are perfect places to do so.


"Need to be seen" People do not take their dogs to stores to "be seen" they do so because it is a great way to socialize young dogs or dogs being rehabilitated. People taking dogs to public places allows for these dogs to develop manners, good habits, and socialization skills. People taking their dogs to pet friendly stores creates safe social dogs.


Maybe you’re the one that’s pathetic that can’t see past your “perfect” life that some people just like dogs better than humans cause of people like you.


AMEN! As you can see, 90% of the human population are nothing but *** The human race has become nothing but a bunch of offended crybabies that expect their every demand to be catered to!

If you don’t like dogs then don’t shop in a dog friendly establishment. It’s simple as that. No, Instead let’s get on the internet & cry to everyone about it. It’s a farm store for Christ’s sake!

They cater to animals, not humans! Get over yourself!


you are such a dumb ASSet


People like you that complain about everything that doesn't cater to your lifestyle ruin it for everyone else.


I'm sorry she is autistic. The world does not revolve around one single person.

Handicaps do not put one person above another. Rural king is private property, therefore they can make any policies inside the law they see fit.

I hope this guidance helps educate you and gets you thinking about others and not just you/yours. Being selfish and bullying others is not the way to better a situation.