1715 Citrus Blvd, Leesburg, FL 34748, USA
Not resolved

Every store that I have ever been to always honors a misprint on the price of a item unless they have posted the error. I found a misprint on a dog cage I was going to buy.

I showed the add to the store manager and He said that He could not honor it but that He would talk to his superiors and get back to m,e. He never did. I emailed Rural King and attached a picture of the ad. They said it was not their ad.

I e mailed them the full page than they said that they {corporate} and the individual stores run different adds. I checked every site with their adds and found them all to be the same. When confronted them they said that all their cages have different prices and those are the prices they will sell one to me for. Even though I proved they are wrong several times they will not admit it.

POOR customer service. I'll be going to tractor supply.

Product or Service Mentioned: Dog Cage.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

Rural King Cons: Corporate customer service, Lack of empathy from manager, Being misinformed.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment