860 US-31, Greenwood, IN 46143, USA
Not resolved
4.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
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Update by user Apr 19, 2018

Thanks so much to rural king loss prevention. They were able to fix the problem , which was locally at this store andand reissue a new card...Thanks So Much!

Original review posted by user Apr 18, 2018

Husband received a gift card for Rural King for Christmas, we did not use it right away. A couple months later I am in line , pull the card out still on the cardboard and give it to the cashier and she tells me the is 0 balance.

I told her this is the first time we have used it and she proceeded in telling me alot of card sold at Christmas are doing this , unless you have the receipt there is nothing they can do.

No my niece did not have the receipt it is 3 months after Christmas. So basically what they are saying is we got the money you got nothing!

Product or Service Mentioned: Rural King Gift Card.

Reason of review: gift card no good.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

Rural King Pros: Have always enjoyed rural king store shopping.

Rural King Cons: That there is nothing i can do about the issue.

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