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I was in the hamilton store on main st a few days ago and witnessed the manager speaking to some of the cashiers and customer service ladies in a very disrepectful and degrading manner. her name tag said Beth.I cant believe this is how mangers speak to the hard working...
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Review
#836837 Review #836837 is a subjective opinion of poster.

Rural King Cashier Review

2.0
Details
The management at Circleville Rural King,(Denise) in particular needs not to work or be part of customer relations! She was rude and belittling to the point of raising her voice and then had another cashier finish. When infact it was their fault and had charged my card over a hundred dollars twice! I will not be back!
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Review
#808875 Review #808875 is a subjective opinion of poster.
Service
Rural King Cashier
Reason of review
Poor customer service
2.6
Details
I don't dare use my name cause I will get fired for saying this. The store manager Joy, spies and talks behind the back of her employees. She lets people go smoke but if you don't smoke and are caught not doing something for two or three minutes she gets on you. I know...
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Review
#797205 Review #797205 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Most employees
Cons
  • Management
  • Lack of empathy from manager
Reason of review
Bad quality
Tags
  • Employees Mistreatment
Yes I was i the south Lebanon rural king yesterday. At approx 1 pm the girl that checked me out at customer service was so rude. I am in the store every week never have i been treated so rudely. Always hard to,find someone to help u but not rude like she was. I...
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Review
#792602 Review #792602 is a subjective opinion of poster.
Reason of review
Poor customer service
1.6
Details
HOW CAN RURAL KING CLAIM THAT THEY SERVICE WHAT THEY SELL & MORE WHEN THEY CAN'T HARDLY KEEP ANY MECHANICS IN THEIR STORE, YOU CANT EXPECT YOUR MECHANICS TO STAY AND REPAIR OR SERVICE POWER EQUIPMENT WHEN YOUR STORE OR CORPORATE MANAGEMENT IS CLUELESS AS TO WHAT IS...
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5 comments
Anonymous
#1377816

I disagree my manager is very supportive and has never said no to equipment needed has even suggested items to help me better service my customers...

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Review
#785627 Review #785627 is a subjective opinion of poster.
Pros
  • Most employees
Cons
  • Management
  • Poor service
  • Cant stay out of associates personal business
Reason of review
Not as described/ advertised
Preferred solution
INVEST MONEY IN YOUR REPAIR SHOPS GIVE THE MECHANICS WHAT THEY NEED TO DO THEIR JOBS OR CLOSE THEM UP !!!!!
2.3
Details
I'm very pissed!! I spend a lot of money in your store. 2 weekends ago I spent a 1,000.00 !!! Anyway I had a kayake on layaway. Had made the monthly payments every month and went today to pick it up and low and behold they didn't have my item. I went into the store...
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1 comment
Anonymous
#1125550

Once a layaway is cancelled, it is completely deleted from the system, so there really isn't a way to tell you what day it was cancelled. Also, it says right on the receipt your layaway is good for 90 days.

If you knew you couldn't pay it off on time, maybe you should've called and let them know, I'm sure they would've worked with you. Instead of trying to blame everyone else, it would be nice if people took responsibility.

Review
#780844 Review #780844 is a subjective opinion of poster.
Reason of review
Problems with payment

Ground Blind Review

1.0
Details
Ordered a ground blind on line they gave me a delivery date when it should be delivered and 3 days later call me and tell me its not available now give them alot of buisness not sure i will now not good buisness in my eyes
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Review
#761465 Review #761465 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.7
Details
Xenia rural king is the worst store ever the store manager joy dont care about her customers and it seems cant mange or keep good employees they had a new asst manager male dont rember his name but he was a good guy and seemed to always go out of his way to help others...
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4 comments
Anonymous
#1117472

It is not the company or MOST of the people at the Xenia,Ohio store. Its the store manager.

She does not care about her customers or employees. She talks behind peoples backs and back stabs everyone.

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Review
#751901 Review #751901 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
First I do not know anyone that works at the Lebanon Ohio store but I am in there a lot. I am not related to any of your employee's at this store. Here it is. I had a problem with an item I had purchased at this store. I walked up to the service desk. There was a...
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1 comment
Anonymous
#1079005

well well congratulations on getting good customer service from a rural king store you must of been lucky that day because getting that good of customer service from a rural king store is a very rare occurrence

Review
#751404 Review #751404 is a subjective opinion of poster.
Reason of review
Good customer service
2.0
Details
I called a week or so ago in reference to store #3541 had given me a rain check for Jiff creamy peanut butter that was on sale the week of sept 18th i was told when I called customer service they would have it within a week. They still do not have it, they have...
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Review
#731300 Review #731300 is a subjective opinion of poster.
Pros
  • Most things
Reason of review
store did not get item in
Preferred solution
Let the company propose a solution