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Rural King in Dayton, Ohio - Never in stock

I have a potbellied pig and I go to Rural King in Huber Heights Ohio to get her food. The past few times I have been there, they are either out totally or have 1 or 2 bags left. The shipment was suppose to come today (Thursday, March 21, 2013) I just called, they don't have any in yet. I asked if they could order more because they are always out and they informed me that no they can't order more, they just get in whatever the other company sends them. Now I have to go 1 hour out of my way to get her food. I am not very happy, I like going to your store, but if you can't keep stock, I will go somewhere else even if I have to waste the extra gas to go get what I need.
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2 comments
Anonymous
#705956

As an employee of the Huber Heights store, I can tell you that the department managers, and the managers for that matter, have their heads up their ***. That or up other employees ***, such is the case of the feed dept manager.

They can order in the feed, and that store gets feed trucks frequently. However, if he doesn't do his outs then the store won't get it back in. And no one should ever promise you when the shipment will be received into the store.

They take their time sending us what we actually need and send us bs things that we don't. But whoever told you they can't order more of something needs to not be answering phone calls because apparently they have no idea what they are talking about.

Anonymous
#643369

If you get an ahold of an assistant manager in the store they can email the buyer in Mattoon, IL to up the on hand of that product. Some stores keep low selling feed items at a very minimum to keep stock fresh and swine feed just isnt a very high seller anymore.

Hopefully that store can establish a personal relationship with you and can take care of your supply need.

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#394587 Review #394587 is a subjective opinion of poster.

Rural King in Circleville, Ohio - Poison in the store

I really enjoyed my Rural King Experience in the beginning. I would bring my young pup to the store for socialization and I buy lots of dog food every time I go to Rural King. The last time I went to Rural King for dog food I picked up a bag and there was a dead flat mouse with blood coming out of it on the shelf under the bag of food. I screamed like a little girl. The manager gave me 50% off the bag of food, which was nice. I understand about feed and mice but this last Friday I went into Rural King again for dog food. I noticed an empty space on a lower shelf that had big bags of dog food and in the empty space was mouse poo all over the shelf with what looked like urine also. Then I see all this mouse poison behind all the bags of food and the bags were actually covered in the blue/green dust from the poison right where you would rip open the bag. This store has a management problem for sure and they should really be smarter about poison around the food!!!!!! I will go somewhere else to buy my dog food from now on and to think I had my little pup in there EWWW!!!!!
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Review
#393355 Review #393355 is a subjective opinion of poster.
Service
Rural King Manager
Tags
  • Girl

Rural King in Saint Clairsville, Ohio - CUSTOMERS

On 2/26/13, at 2:33 PM, my wife and I checked out,we had 12 bags of dog and horse feed, by us both being in our late 50's, we asked for help in loading in our big van. the cashier called for a person to help load, no one came, a 2nd and 3rd call was made, still no show. 3 MALE MANAGERS STOOD THERE AT A SERVICE DESK AND NEVER OFFERED HELP, NOR TO FIND SOMEONE TO HELP. I HAVE A SEVERED BICEP TENDON, BUT MY WIFE AND I LOADED THAT FEED, AND STILL NO ONE CAME OUT. I WANT THE 3 MANAGERS AT THAT DESK FIRED. THIS ISN'T THE END OF THIS!
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4 comments
Anonymous
#735894

And after all that deal they still promoted the assistant that refused to help the customer to store manager. The regionals response, "we had no other options".

That seems to be their excuse for everything now a days. But when you only pay 30000 for people to run 15 million stores you get what you get. High turn over and poor service to customers but per corp office that's what they want to keep payroll down.

Use me and burn em.

Anonymous
#628335

Did you really say "I'm not going to name any names" at the end of your rant? ***, you named everyone that works there except for yourself!

It won't be too difficult to figure out who you are. Prepare for unemployment.

Anonymous
#631017
@RW

Or did I name myself???

Anonymous
#621579

I am A cashier at that Rural King. I hate the job.

Sara is one of the managers and she is awful! Evan, Mark, and Larry are the only male managers, and I'm pretty suprized that Mark didn't offer help. Evan (Red head) and Larry (Old Guy), it doesn't suprise me that they wouldn't help. I know that the way that store runs stuff is pretty *** up.

I always try to help people load, but of course they *** about it, even if it's slow that day, so to prevent them from *** about it, I don't even tell them I'm helping... I just do it. They dont even know I'm gone. THat just goes to show how much management really cares about their employees.

I applied for a job at Sams Club, and I REALLY REALLY hope they call me. I can't wait to quit this job. If I were you, I would NEVER come back to this store EVER! Tell you family and friends to never come here either.

Put this place out of business! There is no compliments from ANY member of management except from Lauren, but shes not really a manager. Andi is a pretty decent manager, I've had no problems with her. Shannon and I had problems at one point, but shes pretty decent now.

By the way, the reason I'm rambling on is so that just in case one of the managers read this, they may take action.. Now on to the cashiers, Brittany is a ***. Alex, Bryan, Tom, Brandon, and vanessa are great to be around. THe other cashiers I've had no problems with, but don't have a conversations with multiple times per day.

Now onto the general workers... Tyler, shermon, Bonnie, Zack, Allen, Caroline, Arron, and a few others I love to be around. So pretty much anyone else, I have no positive nor negative comments about. I know the loaders take their good old time to help a customer, but I believe that they are busy doing something else...

If their that busy, Rural King should just hire some new employees. People have been filling out applications all day. I've seen very few new employees. HIRE SOME!

Also, Betty Ann is very nice, but she seems to have her phone up to her face 90% of the time, at least when I see her... I'm going to think about it to see if I missed anyone, and if I did, I will be back on here. I chose keep my name private because I believe with how *** up the management is, I would get fired... Also, breaks are only 10 minutes, I know we are not supposed to smoke on our 10's, but I do it anyway...

And I don't understand why, for example, and don't get me wrong, evan is not the only manager that does this... But, on 3/09/2013, I worked until close. He walked the store and we didn't do a very good job zoning and cleaning. I don't understand why he din't help us.

He stood up front and had a conversation with Bryan, who for some reason wasn't helping (Except for in toys), I just wish the managers would help... I am not the only one considering quiting this God awful job. I'm not going to use any names, but abut 7 of us are considering quitting. Anothre thing.

On a slow day, lets say there are 4 cashiers, If one of us goes to do something, the CSM says "I need you to syat at your register". WHY??? Theres 4 of us.

Why can't 2 of us go to the back to hel zone, or help a fricken customer? I'm not done ranting!

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Review
#388361 Review #388361 is a subjective opinion of poster.
Service
Rural King Cashier
I bought an Ashley recliner from Rural King and the reclining part is damaged, its not even close to being a year old, and they say they only cover it for thirty days. cant order part for me , just pretty I'm left with a broken chair and screwed, wont buy anything...
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Review
#387097 Review #387097 is a subjective opinion of poster.
Loss
$300
Tags
  • Harshad number
I purchased a bag of midwestern sweet mix and within two hours of feeding it, my horse was down. The feed had a weird smell and was off color. I have spent over $1700 in vet bills and now he has to be put down all because of bad feed from rural king. Rural King has...
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23 comments
UnrulyAdeliePenguin
#1722814

We’ve never had an issue until recently. The feed is just not the same and the people at Rural King said they’ve had a lot of compliments of late. So Cargill needs to fix it for sure.

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#346396 Review #346396 is a subjective opinion of poster.
Loss
$1732

Rural King in Columbus, Ohio - Managers dont talk

I have now called the Evansville store on Morgan Ave. several times to speak to a manager. They have yet to ever come to the telephone !! Thats really bad business !! I have a product that is very poor craftmanship so im wanting to know if i can return the item. I purchased a dog crate for a 64 pound dog and on the box it states made for a large dog, which is what my dog is. The dog has been able to bend the bars on the crate back and in doing so is now able to escape the cage. this is poor merchandise !!!
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Review
#325237 Review #325237 is a subjective opinion of poster.
Service
Rural King Manager
Loss
$74

Rural King in West Chester Township, Ohio - Not getting are riding mower in. Like they had promise.

I want to know why my lawn mower, is taking so long to get here. You want my money fast enough. But will not bring my lawn mower, to the store in a time fashion. And everyone there at that store. Blames everyone else. I don't care whom they blame. I want what I bought. Your company can take my money fast enough. But not give me what I bought fast enough. It's been since April 6th 2012. And they won't even cut a deal. This is terrible customer service. And they can't get one in YET!!!
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Review
#312547 Review #312547 is a subjective opinion of poster.
Loss
$1000
Two male asst managers ,and the female store manger are nothing but lying,rude,and totally unprofessional! They pick favorites then treat the rest of the staff like *** The hard physical jobs are always assigned to the women in the store. They have been heard talking...
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29 comments
Anonymous
#988115

this is 2015-Management and employees changes all the time. I have always found someone to answer my questions (unless the store is crazy busy and that can happen anyplace. We love the store.

Thumbs UP!

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#304840 Review #304840 is a subjective opinion of poster.
Service
Rural King Manager