(4 of 683 reviews match)
Circleville management needs looked into in the Circleville, Ohio store, my daughter works there and I have seen alot. The managers belittle employees right in front of customers, and the favortism, I have never in my life seen so much favortism in a store before. If...
Rural King in Circleville, Ohio - Shame on you Royal King for poor management and poorly trained employees!
Just returned from a wasted trip! I called ahead to check if the product I needed was available. After being put on hold and hung up on twice, by the same woman, on my third call I was told by her that they did have the product I wanted. I asked the price, where is was located and specifics I desired, which she shot off readily with answers to. So, I drove there... I witnessed about six employees standing around talking to each other not caring about greeting or asking if I needed help. When I asked for help getting the product (which I knew was quite heavy) no one knew what I was talking about (never heard of the product), each blamed another for taking the phone call. The manager, "James" did not care to help find the product and the one helpful employee who walked the bulk of store trying to help me had no luck finding it. The manager still did not care to help his employee or to check his inventory system when I asked him to. He stated that it was "not usually right anyway" telling "Adam" he just needed to "look closer to find it" and "it may be sold out". The one helpful employee "Adam" should move on to a better job where his belief in good customer service aligns well with the vision/mission of the company he is with-"James" the manager should learn how to treat customers before he should BE a manager. Shame on you Royal King for poor management and poorly trained employees!
Circleville Royal King needs new management! There is alot of favoritism in the store which is VERY unprofessional. I have witnesses this myself. Management have their picks of favoritism. Management rips the cashiers *** in front of customers, also VERY...
Rural King in Circleville, Ohio - Poison in the store
I really enjoyed my Rural King Experience in the beginning. I would bring my young pup to the store for socialization and I buy lots of dog food every time I go to Rural King. The last time I went to Rural King for dog food I picked up a bag and there was a dead flat mouse with blood coming out of it on the shelf under the bag of food. I screamed like a little girl. The manager gave me 50% off the bag of food, which was nice. I understand about feed and mice but this last Friday I went into Rural King again for dog food. I noticed an empty space on a lower shelf that had big bags of dog food and in the empty space was mouse poo all over the shelf with what looked like urine also. Then I see all this mouse poison behind all the bags of food and the bags were actually covered in the blue/green dust from the poison right where you would rip open the bag. This store has a management problem for sure and they should really be smarter about poison around the food!!!!!! I will go somewhere else to buy my dog food from now on and to think I had my little pup in there EWWW!!!!!
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