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Rural King - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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ID
#1443922 Review #1443922 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Horrible

1.0
Details
My husband and I went to Rural king in Hamilton Ohio to get a few items. There were no carts in the store. I ended up leaving the store and walking halfway down the parking lot to get a cart. The music was extremely loud and it was Quiet Riot heavy metal. There was only one cashier on duty. We were heading to the check outs when I saw a gentleman with a badge that said CO manager and I addressed him and told him the music was way too loud his response was well there aren't enough customers in the store to drowned it out and he kept walking. It was absolutely horrible the only good part about that store is the Gun Barn. We both left pissed off in irritated. We left and drove across the parking lot to go to Tractor Supply to get our items.
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ID
#1253621 Review #1253621 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Manager
Reason of review
Poor customer service
2.3
Details
Buying guns there sucks.This is the second gun I bought on line and it takes an average of 15 to 30 days to receive your gun.I was sucked in buy the prices being about 30 dollars lower then anywhere else but honestly I should of spent the 30 dollars and got a gun 15...
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1 comment
Anonymous
#1411375

Just curious why you bought a second gun there if you had trouble the first time? I have bought 2 guns from RK without a hitch so far. I have not had to deal with customer service but in my opinion the people behind the counter were pretty decent.

ID
#1158919 Review #1158919 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Shipping Service
Pros
  • Prices
Cons
  • Customer service and delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Rural King - Pissed. Why I'll never use rual king again

1.0
Details
I paid for a refill propane tank. After 15 minutes of waiting I went inside and said eather unlock the cage or give me money back right now. Manager was called was given a line that only had one loader it will be a while. I said get the key yourself and unlock. Refused. Took 25 minutes for refund. Your customer service SUCKS. Also your gun and ammo prices are way high for what local stores charge. I'll pay a higher price to avoid your company
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ID
#1096140 Review #1096140 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Manager
Reason of review
Poor customer service
I purchased a bag of midwestern sweet mix and within two hours of feeding it, my horse was down. The feed had a weird smell and was off color. I have spent over $1700 in vet bills and now he has to be put down all because of bad feed from rural king. Rural King has...
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23 comments
Jiovani
#1722814

We’ve never had an issue until recently. The feed is just not the same and the people at Rural King said they’ve had a lot of compliments of late. So Cargill needs to fix it for sure.

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ID
#346396 Review #346396 is a subjective opinion of poster.
Location
Hamilton, Ohio
Loss
$1732

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Rural King Products and Services Reviews

Product or Service Reviews
Facility  1.0 2
Shipping Service  2.5 53
Store Facility  3.4 4
Rebate  3.9 28
Manager  2.5 101

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Latest Question

Is there a way I can order just lids for a water bottle SKU number219190040 ??

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