Show reviews that mention
store customer customer service service manager order employees money people customers
Filter review

Rural King - You have an outstanding employee

First I do not know anyone that works at the Lebanon Ohio store but I am in there a lot. I am not related to any of your employee's at this store. Here it is. I had a problem with an item I had purchased at this store. I walked up to the service desk. There was a young lady there and was helping a customer. I waited my turn, but while I was standing there I couldn't help but notice how she was handling all the different people that kept ringing her phone and people walking up to her and asking questions. I was totally amazed at how cool she was and how well she handled your business. She was taking notes, paging people,etc etc. I got my turn, she handled my problem as if she owned the store. I was over whelmed at how she handled my problem. I had never had a problem with an item from Rural King before, but sure was handled with professionalism, and was so nice. Her name is NIKI and I hope your company keeps an employee like this.
View full review
1 comment

well well congratulations on getting good customer service from a rural king store you must of been lucky that day because getting that good of customer service from a rural king store is a very rare occurrence

#751404 Review #751404 is a subjective opinion of poster.
Mansfield, Ohio
Reason of review
Good customer service

Deep Cycle Marine Batteries Review

I purchased two deep cell marine batteries. I was handed two rebate forms from cashier, for two ten dollar rebates. I filled out the forms and mailed the same day of purchase. A couple weeks later, I received a letter from Rural King stating I was not eligible for rebate because I exceeded my rebates???? I have never applied for or received a rebate from Rural King in my life!!
View full review
#660457 Review #660457 is a subjective opinion of poster.
Mansfield, Ohio
Reason of review
Not as described/ advertised

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

Contact Rural King Customer Service

Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
(800) 860-8115
Contact Rural King Customer Service

Rural King Products and Services Reviews

Compare Companies

Rural King
Rural King
771 reviews
Tractor Supply
Tractor Supply
521 reviews
Compare Rural King vs Tractor Supply

Latest Question

Rural King Questions