Not resolved
1.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

On Thanksgiving day I ordered via their on line several items so I did not have to stop by the store. 4 days later Im told they do not have these items that they still had at the store in stock Monday but not at their advertised price.

They then say they will refund some but not all of my money since I now only received a portion of the items, and they claim more were sent then I did even receive.

Also they will not let me purchase these items at the sale price or just get them through the store that has them. This was not a special order item it is something they stock all the time, I have already bought them on two different occasions ,,,,

Product or Service Mentioned: Rural King Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Deliver product or service ordered.

Rural King Pros: Rural king has great prices if in stock.

Rural King Cons: Website and sale items out of stock day of sale.

  • Mis-represented
  • Website Delivery
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