Rural King - Order, and pay but they do not have items
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New ReviewerOn Thanksgiving day I ordered via their on line several items so I did not have to stop by the store. 4 days later Im told they do not have these items that they still had at the store in stock Monday but not at their advertised price.
They then say they will refund some but not all of my money since I now only received a portion of the items, and they claim more were sent then I did even receive.
Also they will not let me purchase these items at the sale price or just get them through the store that has them. This was not a special order item it is something they stock all the time, I have already bought them on two different occasions ,,,,
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.
Rural King Pros: Rural king has great prices if in stock.
Rural King Cons: Website and sale items out of stock day of sale.
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