1801 US-19, Crystal River, FL 34428, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd.

I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick it up.

When they didn't after eight days, I called them. Spoke the sporting goods department who said that he couldn't find the paperwork or the shotgun.

So now I have to go through the trouble of disputing the charge which takes two months while in the meantime Rural King gets to hold my money.

I wish that I had checked the reviews before I bothered ordering from them.

Product or Service Mentioned: Rural King Shipping Service.

Reason of review: Order processing issue.

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