2.3
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Ease of Use
Exchange, Refund and Cancellation Policy
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I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd.

I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick it up.

When they didn't after eight days, I called them. Spoke the sporting goods department who said that he couldn't find the paperwork or the shotgun.

So now I have to go through the trouble of disputing the charge which takes two months while in the meantime Rural King gets to hold my money.

I wish that I had checked the reviews before I bothered ordering from them.

Product or Service Mentioned: Rural King Shipping Service.

Reason of review: Order processing issue.

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