State: Pennsylvania Clear all filters (17 of 689 reviews match)
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Rural King in Clearfield, Pennsylvania - They don't back up their product

2.0
Details
Purchased a cooler from RC on my way back from vacation 3 1/2 hours from my home. First time I used it it leaked at both drain plugs. Contacted the company and they said that I would have to deal with it at the store. I explained that it wasn't local and their response was, you have 30 days to return faulty product. So now I'm stuck with a cooler that leaks! Should have went to Tractor Supply, they offer almost identical cooler, and their returns can happen at any location! In addition every time we stop the bathrooms are discussing. This time I had even wondered if they bothered to clean since the last time we were there 6 months ago.
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Review
#1662798 Review #1662798 is a subjective opinion of poster.
Pros
  • Lots of options
Cons
  • Dirty store and poor customer service
Reason of review
Bad quality
Loss
$165
Preferred solution
Provide a cooler that does not leak

Rural King in Monroeville, Pennsylvania - Have issues

Call got disconnected want to call back
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Review
#1486723 Review #1486723 is a subjective opinion of poster.
Reason of review
Poor customer service
2.2
Details
Rural King - To report a employee that was really rude to me and my 4 year old son
Rural King - To report a employee that was really rude to me and my 4 year old son
Hello I went into my local store in Washington pa and a manager named Sara was being extremely rude and acting very unprofessional when I a went in to exchange a toy that my 4yr son got from Christmas... and the toy cost 49.98$ and all they wanted to do was give me...
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4 comments
Anonymous
#1628827

Dude, it is a ghastly error to publish your personal info on an open internet website forum ! The store in question is the LAST one who will ever read this post but thousands of others including the worst of internet pathogens will read it and are now intimately familiar with you.

Is that your intention ?

I doubt it. You have a 4 year old that you must protect and putting yourselves into a public forum over $20 is insane.

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Review
#1436835 Review #1436835 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King in State College, Pennsylvania - Bring the dogs to pet friendly stores dont let them die in hot cars

Pet friendly stores can save alot pets deaths if you have a fear of dogs or pets its your job to avoid contact. In any store or even outside or on street if you or your child fears pets. You may look diffrent or act diffrent and. Pets know so you need to adjust your life and learn how to deal with pets comeing up to you
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Review
#1419972 Review #1419972 is a subjective opinion of poster.
3.0
Details
I bought a rifle scope on October 14, 2018, and I'm not satisfied with it hasn't even been on a gun yet I was going to return it and get my money back and I paid with a debit card and they told me i could not get my cash back that it will go back on my debit card its...
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Review
#1385855 Review #1385855 is a subjective opinion of poster.
Cons
  • Poor service
  • Very rude
  • Attitudes with your workers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Taurus Revolver Review

Went in to buy a handgun. Passed the background check but they still couldn't sell me the gun. Had to put it on layaway and now i have to go back to the store and get it after they get their act together! No explanation except "it's not you".. no kidding....I've never even had a speeding ticket! What the ***???
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Review
#880689 Review #880689 is a subjective opinion of poster.
Reason of review
Order processing issue
Your Connellsville store is in my opinion one of the most lazy rude stores I have ever been in! We stood for over half an hour waiting gfor someone, anyone to check on fencing for us. Then the female at the front takes an attitude with us! Third time she was rude. Only...
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1 comment
Anonymous
#1536774

Never got 12 dollars off old car battery I traded in

Review
#829052 Review #829052 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

Don't like to be treated like a *** thief.I.came there because I didn't feel like walking to Kroger. The local cops are behind that. If those *** would stick to enforcing the law, and your employees stick to retailing, I won't be getting angry. All of you can kiss my lily white ***.
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Review
#761741 Review #761741 is a subjective opinion of poster.
Reason of review
Bad quality

Rural King Staff Review

2.4
Details
St Clairsville Ohio rural king is absolutely downright filthy and disorganized. Mark the store manger looks like he is very overwhelmed. Staff is rude. Gross and understocked store!
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Review
#709706 Review #709706 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts
My lay-a-way, that was my Pappy's gift was put back on the floor and I was NOT called! Rural King's policy is to call the customer before cancelling the lay-a-way, and in my case it was not done. To make matter's even worse they're not to good at getting this cuddler...
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Review
#698787 Review #698787 is a subjective opinion of poster.
Reason of review
Poor customer service