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Rural King Manager Review

I was in the Connellsville store and the racist remarks coming out of this employees mouth was terrible bad thing I seen her all chummy with a female manager .
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Review
#686678 Review #686678 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Rural King in West Newton, Pennsylvania - Information being stored

I went to the New Philadelphia OH store to return a product that would not work for me. When I went to the service counter they asked for my ID. I gave them my drivers License and they scanned it into their computer. They then scanned the recite for my credit card info. In fact the clerk said they did not even need for me to bring my card for a return because they already had the credit card info. Why are they storing my personal info when so many company computers are being hacked. If the government computers can be hacked into who is to say that a company like Rural King is any safer.
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2 comments
Anonymous
#1036145

Next time.... Pay with cash.

Anonymous
#1071303
@Anonymous

I have a good idea just don't buy anything from rural king most of it is junk Chinese stuff anyway but your point is well taken about the information being stored

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Review
#649725 Review #649725 is a subjective opinion of poster.
2.5
Details
I emailed ur company and have never heard back from anyone.i was looking for children's recliner chairs at christmas time and st.clairsville ohio store told me they will not ever get any in again. i called every store in ohio to get two recliner chairs.finally a store...
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Review
#617686 Review #617686 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King in Philadelphia, Pennsylvania - Never delivered the entire order

I ordered several items for the first time about a year ago from RK, and by the nature it was delivered, it was obvious they were drop shipping the merchandise from several locations. Only a partial order at first and then more the next week and I was still expecting about 3 other items worth about $25 after spending about $200. I placed a polite call and the young lady handled the call extremely well letting me know the merchandise will be coming. Now, after this same scenario was repeated 3 more times, I was a little frustrated by being on this so called "hamster wheel" and finally made what I thought was my final call. A manager of some sort spoke to me and said I had let too much time lapse sense my initial deliveries, and I said I have called every 3 weeks for about 4 months now. I was then told that there wasn't any history of me calling and I was SOL. Unbelievable in 2013 that any customer service personnel dont' or couldn't notate the acct and they said thx for the business and have a nice day. This company will never ever get a penny from me to the day I die.
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1 comment
Anonymous
#865326

So the day after you die you will be a customer again?!?

Review
#526742 Review #526742 is a subjective opinion of poster.
Service
Rural King Delivery Service
Reason of review
Poor customer service
Loss
$25
We could not be happier with the new RK in Connellsville, PA. The shelves are stocked, the staff is friendly and helpful. Their prices beat Tractor Supply by $6-$10 on animal feed. The manager, Jennifer, came to our local country fair and purchased 4H animals from the...
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3 comments
Anonymous
#923549

Love the store and the prices

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Review
#525522 Review #525522 is a subjective opinion of poster.
Service
Rural King Manager

Rural King in Pittsburgh, Pennsylvania - Shipped wrong place, and wont answer my calls to return broken item

HORRIBLE PLACE TO PURCHASE FROM NEVER AGAIN!! They shipped my kids recliner to the wrong address then said well after we drop it off we will pick it back up and then ship it, I eventually drove the hour and picked it up myself. Then after I picked it up its broken, its going on a month of me calling and emailing them and they either answer and say ok we will send an email to this person or they don't answer at all. I've sent pictures to prove that its broke but I can't send a picture of wobbly arms on a chair. Its been going on to long for about a month that I called the better business bureau. I'm not finished either!!!
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Review
#463338 Review #463338 is a subjective opinion of poster.
Loss
$109

Rural King in Broomall, Pennsylvania - Waiting 3 wks for more product

Three weeks ago I bought a gallon of brown paint. I went back needing another gallon in a week. Total of 3 weeks later they still don't have my desired product in the store nor can they seem to manage to tell me when it will be on the shelf. they did call and find that their distribution center has the product two weeks ago. The product has not been dis continued, so why the wait. I am in the midst of a project, I'll never shop there for paint again, and will think twice when future shopping!!!!!!!
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Review
#315458 Review #315458 is a subjective opinion of poster.
Loss
$23