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Rural King - Keep your eyes open

I was just at your Huber heights store returning an item when two African Americanyouths were walking towards the exit, the cashier asked one of the young men for as receipt for a coat he had on he told cashier he bought it else where. He proceeded to walk out the front door ,she called for a manager who never should up the youths walked out the door and two others followed a couple of moments after wards. Ridiculous ....
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#1730575 Review #1730575 is a subjective opinion of poster.
Philadelphia, Pennsylvania

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Don't like to be treated like a *** thief.I.came there because I didn't feel like walking to Kroger. The local cops are behind that. If those *** would stick to enforcing the law, and your employees stick to retailing, I won't be getting angry. All of you can kiss my lily white ***.
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#761741 Review #761741 is a subjective opinion of poster.
Philadelphia, Pennsylvania
Reason of review
Bad quality

Rural King - Never delivered the entire order

I ordered several items for the first time about a year ago from RK, and by the nature it was delivered, it was obvious they were drop shipping the merchandise from several locations. Only a partial order at first and then more the next week and I was still expecting about 3 other items worth about $25 after spending about $200. I placed a polite call and the young lady handled the call extremely well letting me know the merchandise will be coming. Now, after this same scenario was repeated 3 more times, I was a little frustrated by being on this so called "hamster wheel" and finally made what I thought was my final call. A manager of some sort spoke to me and said I had let too much time lapse sense my initial deliveries, and I said I have called every 3 weeks for about 4 months now. I was then told that there wasn't any history of me calling and I was SOL. Unbelievable in 2013 that any customer service personnel dont' or couldn't notate the acct and they said thx for the business and have a nice day. This company will never ever get a penny from me to the day I die.
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1 comment

So the day after you die you will be a customer again?!?

#526742 Review #526742 is a subjective opinion of poster.
Philadelphia, Pennsylvania
Rural King Delivery Service
Reason of review
Poor customer service

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Rural King Products and Services Reviews

Product or Service Reviews
Facility  1.0 2
Shipping Service  2.5 53
Store Facility  3.4 4
Rebate  3.9 28
Manager  2.5 101

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Latest Question

Is there a way I can order just lids for a water bottle SKU number219190040 ??

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