110 Lakeview Dr, Cross Lanes, WV 25313, USA
Not resolved

I have been trying for over 3 months to get my UTV that was purchased there less than a year ago worked on. Several things have happened to it in the few months I have had it.

I have contacted our local store several times and am told to keep checking back because they don't have a service tech there to work on them. I was finally referred to a different Rural King location which is about 40 miles from where I live. Called them to make sure they can work on it and their manager stated that they are a small location and tried to refer me to a Hisun dealer who wants to charge for the repairs.....WHILE THE MACHINE IS UNDER WARRANTY!!!!

I have contacted RK Corp office with no help. This company is worse than I expected.

Product or Service Mentioned: Hisun Motors Utility Vehicle.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

Rural King Cons: Service department, No urgency from manager.

  • Mis-represented
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