I ordered a pair of boots online for pickup in the Bloomington IN store. After waiting and waiting I finally called online several times who then told me to call the store.

Finally got someone (after 2 tries) who really did help me. Come to find out when they checked even though it said the boots were in stock, there was only 1 boot in the box. I had to cancel and re-order online to ship to home and paid $20 for overnight shipping. Still not receiving an email that the ordered shipped, I called online again.

Now, they don't have the boots and they are trying to see if they will be shipped from a store that does have them. What a nightmare.

If they don't have them in stock they should be able to say so at the time of the order. I like Rural King, but only if you shop in store obviously.

Product or Service Mentioned: Rural King Customer Care.

Reason of review: Order processing issue.

Preferred solution: The boots were $139.99 in store, $159.99 online plus tax and $20 shipping total online $190.00. I'd like a monetary break for all my trouble. This has been going on over a week of my time and phone calls..

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Rural King Reviews

  1. 133 reviews
  2. 83 reviews
  3. 75 reviews
  4. 42 reviews
  5. 40 reviews
Rural King reviews