Rural King - Sold rabbits haven’t received payment
Couldnt get ahold of anyone
Rural King - Unethical
I ordered a part via their website on a Friday morning, and by the following Tuesday it still had not shipped. I had called and emailed to cancel my order, but they refused to cancel it, even though it wasn’t shipping until 2 days later (on Thursday). This is so wrong, and terrible customer service. So now, I have to pay for delivery both ways, and a 20% restocking fee. Never again!!!
I was returning a Yeti lid with my receipt at the Paris, IL store. Melissa refused my return and told me to return the following day to speak with the manager. I returned the following day to speak with the store manager and she promptly came up and took my item and...Read more
Rural King - Lack of customer service
My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
I called 2 time and was on hold for over 30 minutes and never spoke with a manager. I was trying to see what we could do about my damaged tire on my truck from the parking lot. I had to mis 1.5 hours of work and pay $120 for a new tire because of a rock that had...Read more
We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...Read more
Rural King - Terrible customer service
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
My husband and I went to Rural king in Hamilton Ohio to get a few items. There were no carts in the store. I ended up leaving the store and walking halfway down the parking lot to get a cart. The music was extremely loud and it was Quiet Riot heavy metal. There was...Read more
The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...Read more
Rural King - Hardin County Kentucky
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
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