filters
state:
Show
city:
Show
product:
Show
Show

Rural King - Sold rabbits haven’t received payment

Couldnt get ahold of anyone
5.0
Details
Staff
#1264000
Reply to reviews
Show

Rural King - Unethical

I ordered a part via their website on a Friday morning, and by the following Tuesday it still had not shipped. I had called and emailed to cancel my order, but they refused to cancel it, even though it wasn’t shipping until 2 days later (on Thursday). This is so wrong, and terrible customer service. So now, I have to pay for delivery both ways, and a 20% restocking fee. Never again!!!
2.8
Details
Discounts and Special Offers
Ease of Use
Price Affordability
Value for money
Website
#1262711
Reply to reviews
I was returning a Yeti lid with my receipt at the Paris, IL store. Melissa refused my return and told me to return the following day to speak with the manager. I returned the following day to speak with the store manager and she promptly came up and took my item and...
Read more
#1261999
Reply to reviews
Show

Rural King - Lack of customer service

My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
1.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1259770
Reply to reviews
Rural King - Complaint about store manager in bloomingron and tire
Rural King - Complaint about store manager in bloomingron and tire
I called 2 time and was on hold for over 30 minutes and never spoke with a manager. I was trying to see what we could do about my damaged tire on my truck from the parking lot. I had to mis 1.5 hours of work and pay $120 for a new tire because of a rock that had...
Read more
Anonymous
Durpa

They don’t own the rock that cut your tire. Standard road issue. You won’t get jack. Kinda funny that you KNOW that if a ROCK cut your tire that they are NOT RESPONSIBLE!!! Ju...

#1256097
Reply to reviews
We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...
Read more
#1254641
Reply to reviews
Show

Rural King - Terrible customer service

Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Plano, Illinois
#1254597
Reply to reviews
My husband and I went to Rural king in Hamilton Ohio to get a few items. There were no carts in the store. I ended up leaving the store and walking halfway down the parking lot to get a cart. The music was extremely loud and it was Quiet Riot heavy metal. There was...
Read more
1.0
#1253621
Reply to reviews
The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...
Read more
#1250210
Reply to reviews
Show

Rural King - Hardin County Kentucky

Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1247344
Reply to reviews