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From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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23 comments
Anonymous
#1775692

I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.

Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.

One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.

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ID
#745002 Review #745002 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Reason of review
Not as described/ advertised
2.0
Details
We purchased a hay ring on 10/3/20 for our cattle and 2 welds broke on it making it defective and it broke in several places. We took the hay ring to the store we purchased #123 in Bristol Virginia to make an exchange. The manager Big Jon was more interested in showing...
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ID
#2273524 Review #2273524 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Variety
Cons
  • Rude manager
  • Manager refused to give corporate number
  • Manager would not look at defective product
Loss
$170
Preferred solution
Full refund

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Verified Reviewer

Purchased Tractor with issues

1.0
Details
I purchased rk37sc with bucket and grapple attachments. Soon after starting to operate the tractor the opening and closing of the grapple failed. I took the tractor back to the store in Dothan AL for 50 hr service so I explained to Jeff the issue with the grapple. He checked it out and stated the wiring harness was bad. He told me that he would order a replacement and should receive it the next week. It has been a month and haven't heard a word. I have tried to text and call Jeff and receive no response. So now I have a $30,000 tractor that I can't use. Also the joystick hits the rail on inside of the cab door. Jeff said the valve housing needed to be replaced.

User's recommendation: Have someone dedicated to tractor issues.

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ID
#2256112 Review #2256112 is a subjective opinion of poster.
Pros
  • Have always enjoyed rural king store shopping
Cons
  • Management
Preferred solution
Deliver product or service ordered

Lack of merchandise

1.3
Details
This company is so weak. Never has anything in stock and forget about any deals cause those are REALLY never in stock. All they do is talk the talk but no way can they walk the walk cause they dont have absolutely nothing to offer. Again, RK Guns is the weakest company I have aver seen. Not even sure how they are in business being that they never have anything to sell. Just pictures. Weak weak weak.

User's recommendation: Look elsewhere unless you want to wait for nothing.

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ID
#2214803 Review #2214803 is a subjective opinion of poster.
Cons
  • False hope

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Verified Reviewer
3.8
Details
Rural King - Waiting on gun to ship/same gun on shelf at store
Ordered a gun online. Got an email saying it was shipped and the tracking info was below. The tracking info said order shipped 9/30/2020 ship to store 9/30/2020. Contacted customer service and they said it has shipped but couldn't give me a time frame. On 10/1/2020 I...
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1 comment
Anonymous
#1947325

The reason for that is the fact that each gun has its own personal serial number. With that being said, the store may have the gun in stock but you would have to go through the whole background check and get a different serial number attached to your name and it's just a big hassle and a head ache for them guys to go through that day in and day out.

So even if the store has your gun in stock, they would be breaking the law if they were to just get one from the cabinet and hand it to you.

There's to many laws and regulations to sell guns and everything has to be in a row or FBI will be not only on the store's hind end but yours too. But this is just my opinion and knowledge from other stores I've worked at that sells firearms.

ID
#2204669 Review #2204669 is a subjective opinion of poster.
Location
Pleasant, Indiana
Pros
  • It showed in stock
Cons
  • Poor service
  • How they handle complaints
Loss
$442
Preferred solution
Let the company propose a solution

No more popcorn!

4.5
Details
They used to have the best free popcorn but since the C virus they stopped giving it away!

User's recommendation: Bring your own popcorn!

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1 comment
Anonymous
#1947328

Some stores have brought it back but for 3 days only and for certain times in the day. Yeah, the Corona made it to where people can't get their own popcorn anymore, but that just the store making sure their customers aren't getting sick from other people getting into the popcorn and touching it. I personally am not a germaphob, but there are other people out there that are and will complain to the corporate about it, so yea....

ID
#2204623 Review #2204623 is a subjective opinion of poster.

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Service

2.3
Details
Rural King - Service
Rural King - Service
I bought this tractor based on pledge of mobile service as there is no service center. I've been unable to use the loader for 4 weeks due to no mechanic available and now waiting on a part from S Korea. I've been through a ridiculous chain of events and there is no one willing to do anything about it. When you buy from them, expect to deal with the store you purchased from only, complaints don't go any further upstream - they are cycled back to the store.

User's recommendation: Research national brands and buy something that is backed with a good reputation.

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1 comment
Kiyanna
#1940149

Same situation here. Need several parts for my tractor and keep breaking more with no parts available.

This is terrible.

I can not mow or use any pro equipment. Ridiculous!!!!

Featured
ID
#2191977 Review #2191977 is a subjective opinion of poster.
Location
Carlisle, Ohio
Service
Rural King Customer Care
Pros
  • Price
Cons
  • Service
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Manager Johnathon Ishum

1.0
Details
He calls in late and calls in needs to more professionally resolved needs a more professional manager in the position someone who is going to take it more seriously and responsibly
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ID
#2162480 Review #2162480 is a subjective opinion of poster.
Service
Rural King Manager

Did not get paid for livestock

I called the store several times and called corporate offices about not getting paid for 7 rabbits that I sold to RK in Wytheville Va 2 mo hrs ago and keep getting the run around.

User's recommendation: Don’t sell RK anything, you will not get paid.

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ID
#2160992 Review #2160992 is a subjective opinion of poster.
Location
East Wytheville, Virginia
Cons
  • Staff poor
  • Corporate customer service
Loss
$80
Preferred solution
Full refund

Sell junk batteries and will not warranty them bunch of crioks

Junk batteries will not warranty them will never shop there again

User's recommendation: Shop somewhere else.

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ID
#2154266 Review #2154266 is a subjective opinion of poster.
Location
Pikeville, Kentucky

Rural King Products and Services Reviews

Product or Service Reviews
Manager  2.4 103
Facility  1.0 3
Shipping Service  2.5 54
Store Facility  3.4 4
Rebate  3.9 28

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Latest Question

Policies

I want to know what your policy is in regards to an employee waiting on a positive Covid19 customer

Rural King Questions

Professionalism

1.6
Details
I would like a replay to this issue ASAP . Its almost 5 yrs later, as a Child of Vietnam Vet UIUC scholarship winner, I began in UIUC Business, and graduated from Business AFTER sustaining a rather severe TBI! In total honesty, the 'major problem' at RK is the owner's belief that since they 'purchased' a small liberal Arts Business BA for their son, he was able to be their CEO? NO NO NO, a BA qualifies any recipient to be an 'owner,' NOT an 'operator/CEO' like a BS degree does! Yes, its just a 2 letter difference, but there is such a LARGE DIFFERENCE between a Bachelor of Science/Substance and Bachelor of Arts/Appearance degrees! My UIUC BS needed more than HS Calculus, but a BA required just a diploma/GED, so I 'understand' RK's 2 stock losses in
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ID
#2147505 Review #2147505 is a subjective opinion of poster.
Location
Mattoon, Illinois
Preferred solution
w4y4w

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Rural King - LIVID! About the baby chicks please call ASAP!
Rural King - LIVID! About the baby chicks please call ASAP!
Rural King - LIVID! About the baby chicks please call ASAP!
I HAVE PROOF!! I TOOK PICTURES OF ALL THE BABY CHICKS, BEDDING, IT WAS A COMPLETE FILTH!!! THEY HAD NO WATER NO FOOD, I PUT WATER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; FOOD IN 1 BIN, IM DISGUSTED!! I AM A RURAL KING SHOPPER...
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ID
#2146407 Review #2146407 is a subjective opinion of poster.
Location
Pleasant, Ohio
Service
Rural King Manager
Cons
  • Treat the chickens horribly
Preferred solution
A FREE CHICKEN COOP, FOR WHAT I SEEN & WHO I HAD TO TALK TO IS RIDICULOUS! STEVE GALLERO TRIED TO SAY HE CHANGES WATER EVERY HOUR...BULLSHIT!!! I RAISE MY OWN CHICKENS & FOR WHAT I SAW ITS SICKENING!!!!

Grill

I'm trying to get a part for a grill purchased from one of your stores and all I get to talk to are ***

User's recommendation: If you can't get smart service don't use.

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ID
#2145357 Review #2145357 is a subjective opinion of poster.
Preferred solution
Let me know how to get a part for one of your products

Questions about shipment

Gun cases were shipped without being in boxes, one is broke and still waiting on one that FEDEX probably lost. (not very unusual for my route)

User's recommendation: shop at a local store.

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ID
#2139463 Review #2139463 is a subjective opinion of poster.
Location
Macungie, Pennsylvania

There tractors are crap and the finish mowers are the same

2.0
Details
you can not get blades for the finish mower bearings went out on the spindle left hand cut which is stupid were not told the tractor ac stops working ever thirty minutes you have to clean the screen in front of the condenser the tractor will not stay still while running in neutral no power uses fuel worse than the john deere no service help nothing but excuses DO NOT BUY THE TRACTOR OR THE MOWERS I THOUGHT THEY AN AMERICAN COMPANY THEY DO NOT CARE THE TRACTOR AND MOWER ONLY SIX MONTHS OLD

User's recommendation: DO NOT BUY FROM TRACTORS OR MOWERS FROM RUAL KING.

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1 comment
Machele
#1916606

Good to know, but I have been using John Deere tractors and mowers, etc. for decades with few problems, all of which were fixed by my local JD dealer who will treat you well if you buy the machines from him rather than from a big box store. To each his own, tho.

ID
#2138246 Review #2138246 is a subjective opinion of poster.
Location
Fort White, Florida

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Verified Reviewer

Complaint on service

1.1
Details
No price stickers all over store.when checking out , items ring up different then shelve sticker.i ask store mng about this , he ignored me and walked off.the store is becoming a filthy crap hole.What happened. Needs new management in a bad way.my neighbors and I have talked about it and we all say the same thing, we dont go there unless we have to.

User's recommendation: Sho elsewhere.

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ID
#2133201 Review #2133201 is a subjective opinion of poster.
Location
Waterloo, Illinois
Cons
  • Deception rk online web site products not in stock ready to ship
  • Associates are rude
  • Poor service and attitudes
Preferred solution
New management, clean up store, get your pricing correct