Rural King Reviews and Complaints
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went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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Review
Service
Rural King Sanitary Conditions
Cons
- No professionalism no costomer care
Reason of review
Poor customer service
Tags
Rural King in Dothan, Alabama - Do not buy a tractor from RK
My RK tractor has been out of service twice in 16 Hrs. of operation. It has taken weeks to even get someone to talk to about these problems, let alone fix it. I would not recommend anyone buy a Rk tractor.
Review
Cons
- Poor customer service
Reason of review
Poor customer service
Three weeks ago my husband and I went to the store to purchase a disc/harrow. We were told none were in stock but they could order it on lay away. Confused about the term we let her order and put money down being told it would be 4-6 weeks. I then began calling because...
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Review
Cons
- Fail to deliver
- Not getting any return communication
- Being misinformed
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Rural King Doesn't Pay They're Bills!
We have always heard bad advice on selling our rabbits to RK but we thought we'd gove a try. It took us 3 weeks to get ahold of the only person at RK in Bloomington, IN that buys rabbits$ he was always busy or didn't come to work. We finally sold our pet rabbits to RK. RK doesn't pay hardly anything for rabbits! It has been over 3 months now and we still have not recieved a check from RK to pay fot the rabbits! The store staff as well as corporate keeps promising they-ll pay us abd never do!
Review
Reason of review
Problems with payment
Loss
$50
Preferred solution
I want paid in full as well ad a $50 RK gift card!
Rural King - They would not help me
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
Review
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
Tags
Rural King in Van Buren, Indiana - Poor svc and bad return manager
Purchased boots at Bloomington Indiana store, they were paid with cash, they were less than 30days of purchase, and they were never worn. They were not the right size and had to be returned. The store manager refused to give us cash back for the boots even though we paid cash. He said he could only put it on a debit card. When I asked what he would do if we didn’t have a debit card he said that it would have to be in store credit! Absolutely ridiculous!! We paid cash and they were still new with receipt !! They return policy says if you paid cash you get cash back. The store manager also told me that they don’t give refunds over &25, which I know for a fact is not true!
Review
Pros
- Rural king has great prices if in stock
Cons
- How management treat customers
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
Rural King in Dothan, Alabama - Customer service
Can not get anyone to answer phone 6 attempts, 2 numbers also 2 emails with no response. Want to buy RK36 tractor had questions can't get. The tracktor is top of my list out of 4 brands, but serve??? might kill the deal.
Review
Service
Rural King Manager
Pros
- Undecided
Cons
- Customer service is very lacking
Reason of review
Poor customer service
Rural King - Won't stand behind products.
Don't order anything online from these people. Soda pops are 6 months out of date when they arrive. Not fit to drink. They will not refund your money once they have it in their greedy little hands. Stay away from Rural King
Review
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
CUSTOMER SERVICE HAD NO DETAILS ON MY ORDER RECEIVED IN WHEN IT WILL BE SHIPPED OUT. SHIPPING TRACKING INFORMATION AND SCHEDULED TO BE DELIVERED ON THE DELIVERY DATE ESTIMATED WAS GIVEN BY THE SHIPPING COMPANY BUT THEY NEEDED THE SHIPMENT. ON DELIVERY ESTIMATED DATE I...
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Review
Rural King - Order placed
I ordered two window air conditioners . One was received the other one has'nt , this is since Sept 26. I have called everyday. No one knows what is going on with the second one. So this morning I called and canceled the order. I want my money back.
Review
Service
Terrible Herbst Customer Care
Pros
- Low price
Cons
- Customer service stinks
Reason of review
Poor customer service
Loss
$143
Preferred solution
Full refund
Rural King in Winston Salem, North Carolina - Property available
Very courteous and kind. They were very helpful.
Review
Service
Rural King Customer Care
Reason of review
Good customer service
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Feel ya! had a situation with ViaSat internet was told id receive a call from corp. never happened they just don't care and its us little people that's maken them all" fat cats" there she blows!