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Rural King
Reviews Chart
$130K
CLAIMED LOSSES
799
TOTAL REVIEWS
190K
PAGE VIEWS
2
ISSUES RESOLVED
From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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23 comments
I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.
Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.
One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.
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ID
Location
Shelbyville, Kentucky
Reason of review
Not as described/ advertised
Lack of merchandise
This company is so weak. Never has anything in stock and forget about any deals cause those are REALLY never in stock. All they do is talk the talk but no way can they walk the walk cause they dont have absolutely nothing to offer. Again, RK Guns is the weakest company I have aver seen. Not even sure how they are in business being that they never have anything to sell. Just pictures. Weak weak weak.
User's recommendation: Look elsewhere unless you want to wait for nothing.
ID
Cons
- False hope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting on gun to ship/same gun on shelf at store
Ordered a gun online. Got an email saying it was shipped and the tracking info was below. The tracking info said order shipped 9/30/2020 ship to store 9/30/2020. Contacted customer service and they said it has shipped but couldn't give me a time frame. On 10/1/2020 I went to the store my gun is being shipped to to look around and get some ammo. I noticed they have my gun in stock. The guy behind the counter says I have to wait for shipment from warehouse because I ordered online. He also said that they mark as shipped when on skid and probably won't actually ship for another week or so. The warehouse that it's being shipped from is only a 4 hr drive away. Why am I waiting on an in stock item to ship from a warehouse? This is completely ridiculous.
User's recommendation: Don't order online unless willing to wait weeks even if item is in stock at store.
ID
Location
Pleasant, Indiana
Pros
- It showed in stock
Cons
- How they handle complaints
- Poor service
Loss
$442
Preferred solution
Let the company propose a solution
No more popcorn!
They used to have the best free popcorn but since the C virus they stopped giving it away!
User's recommendation: Bring your own popcorn!
ID
Service
I bought this tractor based on pledge of mobile service as there is no service center. I've been unable to use the loader for 4 weeks due to no mechanic available and now waiting on a part from S Korea. I've been through a ridiculous chain of events and there is no one willing to do anything about it. When you buy from them, expect to deal with the store you purchased from only, complaints don't go any further upstream - they are cycled back to the store.
User's recommendation: Research national brands and buy something that is backed with a good reputation.
Featured
ID
Location
Carlisle, Ohio
Service
Rural King Customer Care
Pros
- Price
Cons
- Service
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerManager Johnathon Ishum
He calls in late and calls in needs to more professionally resolved needs a more professional manager in the position someone who is going to take it more seriously and responsibly
ID
Service
Rural King Manager
PissedConsumer.com fights for consumer rights
Did not get paid for livestock
I called the store several times and called corporate offices about not getting paid for 7 rabbits that I sold to RK in Wytheville Va 2 mo hrs ago and keep getting the run around.
User's recommendation: Don’t sell RK anything, you will not get paid.
ID
Location
East Wytheville, Virginia
Cons
- Staff poor
- Corporate customer service
Loss
$80
Preferred solution
Full refund
Sell junk batteries and will not warranty them bunch of crioks
Junk batteries will not warranty them will never shop there again
User's recommendation: Shop somewhere else.
ID
Location
Pikeville, Kentucky
Professionalism
I would like a replay to this issue ASAP . Its almost 5 yrs later, as a Child of Vietnam Vet UIUC scholarship winner, I began in UIUC Business, and graduated from Business AFTER sustaining a rather severe TBI! In total honesty, the 'major problem' at RK is the owner's belief that since they 'purchased' a small liberal Arts Business BA for their son, he was able to be their CEO? NO NO NO, a BA qualifies any recipient to be an 'owner,' NOT an 'operator/CEO' like a BS degree does! Yes, its just a 2 letter difference, but there is such a LARGE DIFFERENCE between a Bachelor of Science/Substance and Bachelor of Arts/Appearance degrees! My UIUC BS needed more than HS Calculus, but a BA required just a diploma/GED, so I 'understand' RK's 2 stock losses in
ID
Location
Mattoon, Illinois
Preferred solution
w4y4w
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I HAVE PROOF!! I TOOK PICTURES OF ALL THE BABY CHICKS, BEDDING, IT WAS A COMPLETE FILTH!!! THEY HAD NO WATER NO FOOD, I PUT WATER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; FOOD IN 1 BIN, IM DISGUSTED!! I AM A RURAL KING SHOPPER...
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ID
Location
Pleasant, Ohio
Service
Rural King Manager
Cons
- Treat the chickens horribly
Preferred solution
A FREE CHICKEN COOP, FOR WHAT I SEEN & WHO I HAD TO TALK TO IS RIDICULOUS! STEVE GALLERO TRIED TO SAY HE CHANGES WATER EVERY HOUR...BULLSHIT!!! I RAISE MY OWN CHICKENS & FOR WHAT I SAW ITS SICKENING!!!!
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Grill
I'm trying to get a part for a grill purchased from one of your stores and all I get to talk to are ***
User's recommendation: If you can't get smart service don't use.
ID
Preferred solution
Let me know how to get a part for one of your products
Questions about shipment
Gun cases were shipped without being in boxes, one is broke and still waiting on one that FEDEX probably lost. (not very unusual for my route)
User's recommendation: shop at a local store.
ID
Location
Macungie, Pennsylvania
There tractors are crap and the finish mowers are the same
you can not get blades for the finish mower bearings went out on the spindle left hand cut which is stupid were not told the tractor ac stops working ever thirty minutes you have to clean the screen in front of the condenser the tractor will not stay still while running in neutral no power uses fuel worse than the john deere no service help nothing but excuses DO NOT BUY THE TRACTOR OR THE MOWERS I THOUGHT THEY AN AMERICAN COMPANY THEY DO NOT CARE THE TRACTOR AND MOWER ONLY SIX MONTHS OLD
User's recommendation: DO NOT BUY FROM TRACTORS OR MOWERS FROM RUAL KING.
1 comment
ID
Location
Fort White, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint on service
No price stickers all over store.when checking out , items ring up different then shelve sticker.i ask store mng about this , he ignored me and walked off.the store is becoming a filthy crap hole.What happened. Needs new management in a bad way.my neighbors and I have talked about it and we all say the same thing, we dont go there unless we have to.
User's recommendation: Sho elsewhere.
ID
Location
Waterloo, Illinois
Cons
- Deception rk online web site products not in stock ready to ship
- Associates are rude
- Poor service and attitudes
Preferred solution
New management, clean up store, get your pricing correct
I went to the New Rural King store in Bristol, Virginia because I was told by someone the store was already open. I went to the store to purchase 2 boxes of can(12 lids each) for canning my green beans. Customers in front of me were allowed in the building, but I was...
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ID
Pros
- Diversity of products
- Prices
Cons
- Incompetent
- Management
Preferred solution
SHOP SOMEWHERE ELSE AND TELL ALL MY FRIENDS AND FAMILY HOW I WAS TREATED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase of tractor
RK finally fixed lady problem with tractor we are afraid to do work with because it is more like a toy
User's recommendation: Not to buy farm equipment from RK.
ID
Loss
$30
Preferred solution
Full refund
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Good to know, but I have been using John Deere tractors and mowers, etc. for decades with few problems, all of which were fixed by my local JD dealer who will treat you well if you buy the machines from him rather than from a big box store. To each his own, tho.