Rural King Reviews

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From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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23 comments
#1775692

I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.

Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.

One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.

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ID
#745002 Review #745002 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Reason of review
Not as described/ advertised

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Verified Reviewer
New Reviewer
I was at the front Royal location I can tell management changed the store is in shambles back in the farm area up to a few weeks ago was straight and organized now is crap I slipped on the ice twisted my ankle the one little girl that was back here always was happy and...
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ID
#3230022 Review #3230022 is a subjective opinion of poster.
Location
Front Royal, Virginia
Preferred solution
Apology
New Reviewer

Bad service

I was working on purchasing a Tractor on the Rural King in front Royal Virginia could not get them to return my phone call about the tractor ended up going to another store and purchase in the same tractor what I added a 3 Trip to my purchase and pick up I was extremely unhappy and got no satisfaction out of the store.The store in Wytheville Va was great I wish I couldve got that service in the Royal store but I did not.

User's recommendation: Do not try to buy a tractor in the Front Royal store.

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ID
#3183309 Review #3183309 is a subjective opinion of poster.
Location
Strasburg, Virginia
Pros
  • Good products
  • Like the stores merchandise
Cons
  • Bad customer service
Preferred solution
Help with the tractor delivery because it now became a three hour trip

To talk to a person

I saw some boots Muck boots on salefor$89.99 went to the website and they were $99.00 then I found out I couldnt buy them unless they were delivered to a store. I live in Louisiana there are no stores here . So I cant buy those boots that sucks why advertise if you cant sell them

User's recommendation: Live near a store.

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ID
#3163076 Review #3163076 is a subjective opinion of poster.
Location
Lake Charles, Louisiana
Preferred solution
The boots

Problem with order and customer service

This happened in September and as of December 11th awaiting reply as to why they cancelled my order. Store had no answer and called their support desk and a ticket was opened. No response

User's recommendation: Shop elsewhere.

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ID
#3146635 Review #3146635 is a subjective opinion of poster.
Location
Seymour, Tennessee

Hung up on when I wanted to cancel order

I had a large online order (over $1000) that was supposed to be tax exempt and I was charged tax. I wanted to cancel and reorder before renting a truck to pick up these goods. The store manager where the order was being processed hung up on me. I tried to call back and was put on hold. I may have to do a chargeback on my credit card.

User's recommendation: Steer clear of Rural King.

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ID
#3099094 Review #3099094 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

Didn’t receive what was charged for and CANNOT GET REFUND FROM KING OR APPLE

Ordered $4.99 twice and charged but didnt receive product. Tried to get King to credit my account. No go. Tried to get refund from Apple. No go. Tried to get refund from King. No go. Tried 3x more with Apple. No go.

User's recommendation: DONT PLAY CANDY CRUSH OR DO BUSINESS WITH KING. AND GOOD LUCK WITH APPLE, too!!!#%#^**.

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ID
#3081469 Review #3081469 is a subjective opinion of poster.
Location
Seaside, California

Tax exempt Not honored

I was as of last year tax exempt. Now your system doesnt allow it. I own more farm then last year still farm and your system doesnt allow me tax exempt

User's recommendation: Shop where exemptions can be purchased.

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ID
#3068191 Review #3068191 is a subjective opinion of poster.
Location
Solsberry, Indiana

Tax exempt

I as of last year had a tax exempt form and used at rural king. Due to the stores new computers I was no longer exempt. Ive tried several times to reinstall but it wont let me. What the *** is wrong. I own the same farm with even more land

User's recommendation: Shop somewhere that people care.

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ID
#3068174 Review #3068174 is a subjective opinion of poster.
Location
Solsberry, Indiana

Need refund

Was charged when I tried TWICE to purchase $4.99 packages on candy crush saga, yet twice I did not receive the packages. King says its an Apple problem to fix. Apple says its a King.com game site problem. Judging from all the same complaints on several sites, I think its Kings problem, but neither will work with me. What can I do?

User's recommendation: DONT USE KING.com games!!!!!

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ID
#3004555 Review #3004555 is a subjective opinion of poster.
Location
Seaside, California

Rude Management

All the managers are rude and really don't care about customers all they try to do is push some kind of rip off credit card

User's recommendation: Get decent manager stop with the credit ard.

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ID
#2897593 Review #2897593 is a subjective opinion of poster.
Location
Danville, Indiana
New Reviewer

Gun unsafe

The gun was supposed to be a semi auto and is missing parts and did not function properly, causing the gun to be a glorified pump shot gun

User's recommendation: Do your research.

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ID
#2819884 Review #2819884 is a subjective opinion of poster.
Location
Greensburg, Indiana
Pros
  • Easy shopping
Loss
$651
Preferred solution
Fix the gun or replace the gun
New Reviewer

My tax exempt information is gone from your new system.

All phone numbers give the same recording. No one ever answers. How can I get this resolved if no one answers. Poor customer complaints service.

User's recommendation: Be cautious of your personal information.

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ID
#2779297 Review #2779297 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

My tax exempt information has been deleted from their new system

I have a farm. Shortly after the St. Clairsville, Ohio store opened I was given a customer number to receive my tax exemptions. I have shopped at multiple Rural King location with no problem until 8/14/2021. At that time, my number came up with another persons name. I could not be found in their system by my number of many years, my phone number, or my name. Why was my number of many years given to another customer and why can they not find me in their system?

User's recommendation: Do not trust their new computer system. Be cautious of your information. They lost my.

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ID
#2779262 Review #2779262 is a subjective opinion of poster.
Location
North Franklin, Pennsylvania
Cons
  • Loss of me from their new system
Preferred solution
My customer number back in my name and my information returned to your system.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Disappointed with product

Rural King - Disappointed with product
Rural King - Disappointed with product
Rural King - Disappointed with product
Rural King - Disappointed with product
Purchased a RK 21H tractor at RK and have nothing but problems with it. Mower blades failed first had to borrow trailer to take it back because they have no delivery service unless you pay $$. Leveling arm came apart and I lost it had to buy one out of pocket $75 two more pins lost on mower lift frame no answer yet if its covered on warranty. Holes wallerd out on mower where it connects to lift frame. They overfilled oil when I took it in for 50hr. Service now back of tractor covered in oil cause it leaks out fill

User's recommendation: Buy a kabota.

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ID
#2777767 Review #2777767 is a subjective opinion of poster.
Location
Richland, Ohio
Loss
$75
Preferred solution
Let the company propose a solution
New Reviewer
We called the Rural King store #54 to ask if they have Shell Rotella 15w40 diesel oil in red 55 gallon drums in stock at their store. The lady said if I would hang on, she would physically check to make sure. She came back and said yes, they had one. We left as soon as...
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ID
#2735993 Review #2735993 is a subjective opinion of poster.
Location
Circleville Township, Ohio
Pros
  • Great prices
Preferred solution
I want nothing. Be honest and know what you actually have in your store. With the price of gasoline we don't like to drive 68 miles and not get what we are expecting.

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