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From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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23 comments
#1775692

I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.

Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.

One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.

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ID
#745002 Review #745002 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Reason of review
Not as described/ advertised

Stocking

Why do they have stocking crews working during the day time? I would like to know that product has been put out before the store has opened.

User's recommendation: Stock at night. I like to know everything is out when I show up in the morning.

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ID
#2394799 Review #2394799 is a subjective opinion of poster.
Location
Parkersburg, West Virginia

Danger, life at risk (really)

Happen to be near a RK, decided to stop by. First noticed couple folks not wearing masks as required by law (for a reason). Thought okay a few, we'll stay away from them, then plenty of others w/o masks! This made us very uncomfortable. It's like the store didn't do anything about this in our pandemic times. The store allows people to bring in their dogs. Assumed leashed? Nope. Talking to someone with a great looking leashed mutt, moments later down aisle a pit bull** loose?? Yes loose! Starts biting the other dog, the two owners argue. **I know, so save it. It's the dog owners not the breed. After the dog indecent, decided to bail while it's safe. Dropped the merchandise and left.

User's recommendation: NOPE.

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ID
#2366097 Review #2366097 is a subjective opinion of poster.
Location
Rochester, Michigan

Selling bad rabbits too customers and telling other people who make a living selling rabbits they are full and can't except anymore instead of the truth. They had parasites.

I was calling rural king for sever weeks trying to sell my rabbits before they got too big and I couldn't afford to feed them anymore. I was told the same thing week after week. There is no open cages. No open cages when they had no cages period because of the parasites they let in off some dirty rabbits they didn't check. Finally I had enough and went to the store and stood where the rabbits go and the cages were gone and turkey fryers were put in place of them to fill in the gap. Even as I'm standing there at the turkey fryers they still lie to me. I called corporate and it was on but they haven't done a damn thing yet but leave my family broke for a month.

User's recommendation: Don't buy from here unless they remedy the situation.

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ID
#2348371 Review #2348371 is a subjective opinion of poster.
Location
Fairfield, Indiana
Pros
  • Store manger
Cons
  • Quality of employees
  • Dogs in the store
  • Refund still not there and been a month and a week
Loss
$775
Preferred solution
Full refund

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Verified Reviewer
I have been raising rabbits to sell to rural king in Lafayette and to frankfort and when they came of age to sell Lafayette nor frankfort would take them. They lied toe and told me all their rabbit cages were full. So I went to the Lafayette store and went inside and...
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ID
#2348337 Review #2348337 is a subjective opinion of poster.
Location
Fairfield, Indiana
Product
Rural King Gift Card
Pros
  • Some employees are great
Cons
  • Some including management lie
  • Lost money not replaced
  • Not one employee could tell me an answer
Loss
$985
Preferred solution
Full refund
Update by user Dec 18, 2020

Nothin

Original review posted by user Dec 18, 2020
The Morganton store is nasty. . Shipment on pallets in the middle of walk way . If there was a fire in this store people could not get out . Only maybe 6 people working this night . Only 2 cash register was open . My grandson who worked there was fired this past...
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ID
#2343135 Review #2343135 is a subjective opinion of poster.
Location
Morganton, North Carolina
Pros
  • Send higher up
Cons
  • Fails to fulfill order excessive time to ship the order
  • Customer service is non existent
Preferred solution
clean up. The place nasty

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I was in Rural King on 19 November, 2020 with a friend, and we walked in to shop for a Marine battery, and a few other small items. We both walked back to where the batteries were located when both of us were surrounded by 4 of the Rural King employees. My friend and I...
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ID
#2328761 Review #2328761 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
We purchased a hay ring on 10/3/20 for our cattle and 2 welds broke on it making it defective and it broke in several places. We took the hay ring to the store we purchased #123 in Bristol Virginia to make an exchange. The manager Big Jon was more interested in showing...
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1 comment
#1967216

Pretty sad - the manager was basically telling you that they sold you scrap metal and didn't care. If their management stays that bad, TSC will put them out of business as soon as the "new rural king" effect wears off. They should also enforce a mask policy on their own employees - it aggravates me when customers are stupid enough to walk around without masks but we were in there yesterday and they have employees walking around with masks dangling on their necks.

ID
#2273524 Review #2273524 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Variety
Cons
  • Manager would not look at defective product
  • Rude manager
  • Manager refused to give corporate number
Loss
$170
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchased Tractor with issues

I purchased rk37sc with bucket and grapple attachments. Soon after starting to operate the tractor the opening and closing of the grapple failed. I took the tractor back to the store in Dothan AL for 50 hr service so I explained to Jeff the issue with the grapple. He checked it out and stated the wiring harness was bad. He told me that he would order a replacement and should receive it the next week. It has been a month and haven't heard a word. I have tried to text and call Jeff and receive no response. So now I have a $30,000 tractor that I can't use. Also the joystick hits the rail on inside of the cab door. Jeff said the valve housing needed to be replaced.

User's recommendation: Have someone dedicated to tractor issues.

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ID
#2256112 Review #2256112 is a subjective opinion of poster.
Pros
  • Have always enjoyed rural king store shopping
Cons
  • Management
Preferred solution
Deliver product or service ordered

Lack of merchandise

This company is so weak. Never has anything in stock and forget about any deals cause those are REALLY never in stock. All they do is talk the talk but no way can they walk the walk cause they dont have absolutely nothing to offer. Again, RK Guns is the weakest company I have aver seen. Not even sure how they are in business being that they never have anything to sell. Just pictures. Weak weak weak.

User's recommendation: Look elsewhere unless you want to wait for nothing.

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ID
#2214803 Review #2214803 is a subjective opinion of poster.
Cons
  • False hope

Rural King Products and Services Reviews

Product or Service Reviews
Gift Card  2.5 4
Manager  2.4 103
Facility  1.0 3
Shipping Service  2.5 54
Store Facility  3.4 4

Latest Question

How can I become able to make returns again without a receipt

For the past year or so I have not been able to make a return without a receipt because for some reason ,the store always makes a call about it and they say I have been flagged, for what reason I have know idea

Rural King Questions

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Verified Reviewer
Rural King - Waiting on gun to ship/same gun on shelf at store
Ordered a gun online. Got an email saying it was shipped and the tracking info was below. The tracking info said order shipped 9/30/2020 ship to store 9/30/2020. Contacted customer service and they said it has shipped but couldn't give me a time frame. On 10/1/2020 I...
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1 comment
#1947325

The reason for that is the fact that each gun has its own personal serial number. With that being said, the store may have the gun in stock but you would have to go through the whole background check and get a different serial number attached to your name and it's just a big hassle and a head ache for them guys to go through that day in and day out.

So even if the store has your gun in stock, they would be breaking the law if they were to just get one from the cabinet and hand it to you.

There's to many laws and regulations to sell guns and everything has to be in a row or FBI will be not only on the store's hind end but yours too. But this is just my opinion and knowledge from other stores I've worked at that sells firearms.

ID
#2204669 Review #2204669 is a subjective opinion of poster.
Location
Pleasant, Indiana
Pros
  • It showed in stock
Cons
  • Poor service
  • How they handle complaints
Loss
$442
Preferred solution
Let the company propose a solution

No more popcorn!

They used to have the best free popcorn but since the C virus they stopped giving it away!

User's recommendation: Bring your own popcorn!

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1 comment
#1947328

Some stores have brought it back but for 3 days only and for certain times in the day. Yeah, the Corona made it to where people can't get their own popcorn anymore, but that just the store making sure their customers aren't getting sick from other people getting into the popcorn and touching it. I personally am not a germaphob, but there are other people out there that are and will complain to the corporate about it, so yea....

ID
#2204623 Review #2204623 is a subjective opinion of poster.

Service

Rural King - Service
Rural King - Service
I bought this tractor based on pledge of mobile service as there is no service center. I've been unable to use the loader for 4 weeks due to no mechanic available and now waiting on a part from S Korea. I've been through a ridiculous chain of events and there is no one willing to do anything about it. When you buy from them, expect to deal with the store you purchased from only, complaints don't go any further upstream - they are cycled back to the store.

User's recommendation: Research national brands and buy something that is backed with a good reputation.

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1 comment
#1940149

Same situation here. Need several parts for my tractor and keep breaking more with no parts available.

This is terrible.

I can not mow or use any pro equipment. Ridiculous!!!!

Featured
ID
#2191977 Review #2191977 is a subjective opinion of poster.
Location
Carlisle, Ohio
Service
Rural King Customer Care
Pros
  • Price
Cons
  • Service
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Manager Johnathon Ishum

He calls in late and calls in needs to more professionally resolved needs a more professional manager in the position someone who is going to take it more seriously and responsibly
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ID
#2162480 Review #2162480 is a subjective opinion of poster.
Service
Rural King Manager

Did not get paid for livestock

I called the store several times and called corporate offices about not getting paid for 7 rabbits that I sold to RK in Wytheville Va 2 mo hrs ago and keep getting the run around.

User's recommendation: Don’t sell RK anything, you will not get paid.

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ID
#2160992 Review #2160992 is a subjective opinion of poster.
Location
East Wytheville, Virginia
Cons
  • Staff poor
  • Corporate customer service
Loss
$80
Preferred solution
Full refund

Sell junk batteries and will not warranty them bunch of crioks

Junk batteries will not warranty them will never shop there again

User's recommendation: Shop somewhere else.

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ID
#2154266 Review #2154266 is a subjective opinion of poster.
Location
Pikeville, Kentucky