store customer customer service service manager order employees money people customers
Most helpful review
From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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23 comments
Anonymous
#1775692

I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.

Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.

One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.

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Review
#745002 Review #745002 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

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Verified Reviewer

Don’t buy there | Rural King review from Bigfork, Minnesota

1.0
Details
I am told sorry about that. They will not do anything for me not fair when sold out of something before I get the flyer. I think it is not fair to a loyal customer. Just cause I live in Shelbyville.
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Review
#1774068 Review #1774068 is a subjective opinion of poster.

Don’t order online for pick up | Rural King review

3.0
Details
Going to take close to a month to get a toolbox I needed that I could have gotten elsewhere.
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Review
#1771193 Review #1771193 is a subjective opinion of poster.
Service
Rural King Delivery Service
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution

DO NOT BUY THE TRACTORS!!! | Rural King review from Spring Hill, Florida

1.4
Details
I have had nothing but problems with the RK 37 tractor. Do not buy it? Mine was sent with a defective transmission and the clutch went out and they will not warranty it. I spent $37000 with trailer and attachments and they won't stand behind it. If you are going to use the tractor hard like I do buy a John Deere or Kabota these look nice but are toys.
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Review
#1768350 Review #1768350 is a subjective opinion of poster.
Reason of review
Poor customer service

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W2s I moved | Rural King review from Whitesville-Philpot, Kentucky

5.0
Details
No answer left voicemail with payroll department about my new address.
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Review
#1764642 Review #1764642 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Have always enjoyed rural king store shopping
  • Clean
  • Great pricing

Why Order from you? I am not double stupid!! | Rural King review

Cant your managers read the comments!!!
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Review
#1763645 Review #1763645 is a subjective opinion of poster.
1.3
Details
I placed an order on 11/30/2019, with delivery promised within 7~10 days. Lies. About the 12th day, I tried to contact them. Could not get through on the phone. Their online contact system did not respond to me. I get an order cancellation on 12/30. "...has no ETA of...
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Review
#1753479 Review #1753479 is a subjective opinion of poster.
Pros
  • Low prices
Cons
  • Customer service stinks
  • Being misinformed
  • You wont actually receive the item
Reason of review
Order processing issue
Loss
$75
Preferred solution
Price reduction

Take your business elsewhere | Rural King review from Clifton, New Jersey

RK advertised the Springfield XDS with "Gear Up Package" showing a picture in their advertisement of a holster which they never had.
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Review
#1752112 Review #1752112 is a subjective opinion of poster.
Service
Rural King Deal

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Verified Reviewer

BEWARE with MADE IN MADAGASCAR (denim products) | Rural King review from Damparis, Bourgogne-Franche-Comté

You pay 10 USD a pant but with blood of workers.. sorry but this is a fact, thanks to ask your suppliers even with WRAP (fake).
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Review
#1751980 Review #1751980 is a subjective opinion of poster.

Do not buy from R K guns | Rural King review

Ordered gun on Dec 8 2019 RK guns placed order on 13th took money out of my checking on the 16th. Gun comes in on the 20th no call. So I make calls till one sales person checks he says guns in it's been in don't know what happen I go Sunday put in paperwork I'm put on delay I wait four day's no answer by Federal law the guns mine but RK uses store insurance from Illinois will not permit me to take gun will not let me wait longer so now I have no gun and no refund I'm out 352 dollars and gun has been transferd back to store Kentucky I would stay away from RK guns internet purchases. One more thing customer service S___ks
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2 comments
Anonymous
#1800231

Amen

Machele
#1799313

Using a debit card or otherwise allowing someone to just take money from one's bank account can be dangerous. Best to use a credit card. This is a learning experience.

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Review
#1751402 Review #1751402 is a subjective opinion of poster.
Product
Smith And Wesson Pistol
Reason of review
Over riding Frederal law with Insurance company
Loss
$352
Preferred solution
Full refund

Contact Rural King Customer Service

Website:
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

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Rural King Questions

On a gun order | Rural King review from North Franklin, Pennsylvania

3.3
Details
Ordered a gun it was Supposed to ship in 7 to 10 days it was 14 days and I called and they said will be a few more days.The day it was supposed to ship they called and said the order was canceled by Royal king by accident.I had to call re-order the gun and I complained about that they told me it would ship in 3 to 4 days it took two weeks for me to receive the gun. I spent five hours on the phone calling about this gun . I think Royal kings a shouldve done more for me on this order.
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1 comment
Anonymous
#1800348

I had the same problem. I ordered during a Black Friday sale and they told me they had a big response to the sale so processing will take a few days.

Called back and they didn't know why it was taking so long but they were going to check on it.

After several calls my order was cancelled because they were out of stock and the sale was over. They are not reputable in any way.

Review
#1749050 Review #1749050 is a subjective opinion of poster.
Service
Rural King Shipping Service