Rural King
140K
CLAIMED LOSSES
829
TOTAL REVIEWS
200K
PAGE VIEWS
2
ISSUES RESOLVED
From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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ID
Location
Shelbyville, Kentucky
Reason of review
Not as described/ advertised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExtremely upset
Had a atv in layaway since May 17. Went to get it yesterday June 17 and it was gone they sold it after it had a damn sold sign on it this was for my sons 10 birthday party June 19 and I need to speak with someone higher up because the rural king in Fort Wayne Indiana the employees and mangers arent worth a *** are Terrible at customer service and Ill never pay from you guys again and we spending hundreds and hundreds of dollars at your store well not anymore I want a discount this wasnt a 50 dollar item this it was over a $1000 item
User's recommendation: Don’t shop at rural king they are terrible.
ID
Location
Aboite, Indiana
Cons
- Sucks
Preferred solution
Price reduction
Advertising but no product to sell or order
No one contact us for the RK UTV 250 performance. So sad. We want to buy the red one at laporte store but they do not have license to sell. Nile store in michigan had on-line. I ordered then got canceled the next day
ID
Location
Geneva, Illinois
Bad service
I was tricked into applying for a rural king credit card in order to purchase a UTV that they sell only to find that they cant even sell it because they dont have a license to sell this item , according to the manager. They put my name on a list of people waiting for tractors and UTVs knowing they cant sell them or even get any. I called other rural king stores in my area and was told that they are ordered through corporate. Why does rural king advertise items that they cant get or sell? Ill probably never use the card .
ID
Location
Roselle, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStill waiting on $2600.00 refund!
Paid $2,600 cash for a new mower that within a week was burning oil. Company didn't have a replacement so I requested a refund. I was told corporate headquarters would issue a check within a few days. It's been 2 weeks and still no refund!
ID
Location
Ridgeway, Virginia
Cons
- How they handle complaints
- No refund
Loss
$2700
Preferred solution
Full refund
New Reviewer
Poor Service
Placed an on line order for 40 orange electric fence posts. Two hours latter I get 40 emails stating the order was canceled because the item was not in stock, although the website said they had them in stock. The next day I placed another order for 36 green electric fence posts, and again I receive 36 emails that said the order was canceled because they did not have them in stock. I understand that items do go out of stock; however, there is no excuse to not have your website synced with your warehouse inventory.
User's recommendation: Go somewhere else.
ID
Location
Ridgeway, Virginia
Pros
- Good price if you can get the item
Cons
- Poor inventory control
Very bad customer service
False advertising. Ad said a canopy..drive 80 miles ..didnt have canopy come into store. My time and gas mileage is important to me!
User's recommendation: Stop false advertising.
ID
Cons
- Never have what is advertised
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer
Tractor never serviced at location
Impossible to get in touch with tractor personnel, always out sick or no room for messages on his phone. Service personnel never call to tell you when they are coming out. I have to call 2-3 times to see when it will be. Experience is horrible. Tractor was never serviced properly from day one. service from day one.
User's recommendation: Don't buy a RK tractor !!!!!!!!!!
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWouldn’t exchange jeans
I bought 3 pair of jeans couple weeks ago for work. I have at least 8 pair I have bought from here. These was same size as my other jeans but was at least an inch wider. So I went to return them and was told had to be same size. I wanted pants that would fit. I went down a size and was told they wont exchange them unless same size. Grant it they was only $9 but I shop there a lot but I am going to take my business somewhere else.
User's recommendation: Don’t buy jeans.
ID
Location
Farmington, Missouri
Loss
$27
Preferred solution
Let the company propose a solution
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Bad experience
I wanted to purchase a millwalkee m18 light that came with a free 5amp hr battery manager special. When I took the light to the cashier they sent someone to get the battery 12 minutes later I seen the one that had been sent walking around the store talking to other customers. The clerk called her on the radio and asked her about the battery and she said that she could not find one. The clerk told me that they could not honor the sale no exceptions. I spent a half hour in the store to walk out mad and empty handed.
User's recommendation: Don't believe RK. Will honor their word.
ID
Poor service. Un american policy on battery purchases
I spoke to customer service months ago. About the. Photo ID. Current address phone number etc. Was told that wasn't policy. Today treated poorly by a manager who told me they make the rules. All that is required in this country for a product warranty is a receipt showing proof of purchase. Im telling evey 1 about my treatment. Rural king & no battery maker need my personal information. VERY BAD POLICY
User's recommendation: Dont shop rural king.
ID
Location
Flushing, New York
New Reviewer
White supremacy behind gun counter
He was telling customers that by the constitution we are supposed to kill all of government every 200 years and slavery was just indentured servants his is Shawn roberts crossville Tn
ID
Location
Crossville, Tennessee
Pros
- Prices and selection
Preferred solution
Fire this nut
I received an email
I'm just very disappointed at not being able to contact people when you call the store and most of that dude everybody getting their government checks and nobody wants to work so then when you try to go online to find what you're looking for the website that your rule King uses is not very friendly I would buy more things if it was friendlier
ID
Location
Ridgeland, Mississippi
Ive worked at rural king for almost two years now. And I used to sell their harvest card. Now I will say it is a good paying title. Theyll pay you 14.32 to sell it, and let me tell you I am highly experienced in retail and selling credit cards. I got them the goal...
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ID
Location
Crossville, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTreatment in store
Four customers had to wait 45 minutes on a manager because they were in a meeting, then comes up with a very poor attitude, said I was yelling , not true I don't do that , I deal with ppl at work also, said I was cussing, didn't know when I said he. Was *** ppl off was cussing, when I saw he was being rude and unprofessional I told him I would just talk to the district manager he shoved his phone in my face and said here use my phone, this is while I was walking out mind you. Then said I'm not buying guns there no more. I bet I spend 3000.00 a year there.
ID
Pros
- Farm store products
Cons
- How management treat customers
- Never treated worse
Preferred solution
Apology
New Reviewer
Tired of driving twenty miles to shop there
ANDERSON INDIANA HAS a lot of loyal customers but we are sick of having to drive 20 miles to MUNCIE, or 20 miles to New castle. !!!!!!
ID
Product
Rural King Facility
Preferred solution
we want a store in our town
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I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.
Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.
One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.