Rural King
Reviews and Complaints
Reviews Chart
$140K
CLAIMED LOSSES
779
TOTAL REVIEWS
190K
PAGE VIEWS
2
ISSUES RESOLVED
From what I have been told the CEO of Rural King flew down to the Shelbyville,ky store as to inquire as to the fall in sales. He was informed that there are a lot of former Military farmers and military personal that live and shop at this store Rural king was offering...
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ID
Location
Shelbyville, Kentucky
Reason of review
Not as described/ advertised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRural King - Took 3 months to fix ride mower
It took them 3 months to fix my ride mower. Then management lied to me. Stating that they tried to call me at 5pm, but my voicemail was full. This was right after the corporate office contacted them. All Lies!!!!! I was texting a friend at the time and my grandmother called at 550pm. Horrible customer service and terrible communication amongst staff. WOULD HAVE NEVER MADE A PURCHASE IF I KNEW THE COMPANY WAS LIKE THIS!!! The warranty was more like a death trap!!!
User's recommendation: Don't buy a ride mower, buyer beware.
ID
Location
Carbondale, Illinois
Pros
- Lots of options
Cons
- Staff poor
Loss
$70
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Rural King - Sold a carry on trailer that cant be registered
Sold a pre owned carryon trailer as new at the wrong price , it was on sale and we didn't know. They ran a different sku number so we wouldn"t get sale price. Went to register and Chuck Peterson had whited out First owner and wrote over. Which is fraud and voided the certificate of origin. Was promised new certificate within 2 weeks. 41 days later we own a pre-owned trailer that cant be registered. We travel for a living and told him that. We have lost almost $7000 in wages. Chuck Peterson transferred to another store.
User's recommendation: Do not buy from Bristol RK. Chuck is there now.
ID
Location
East Wytheville, Virginia
Product
Rural King Facility
Pros
- Undecided
Cons
- Pissed
- Total experience
Loss
$7406
Preferred solution
A upgraded carry on i can title this week
Rural King - Very bad wasnt help at all
I walk cant walk good had a stroke wasn't help very good the one that did was to lazy to get off but the other didn't known nothing female think o f your shelf to much is this the way you train your workers come on you guys sucks I walk from one end of store because the where you lazy to help me this was in Bedford Indiana do you do your handicaps'all this way are did I get a hold of this people to day July 4th I would like some answers the more place to shops I will not be back I very small person I known but what the *** 812 8246814 I was in the store at 10am
ID
Location
Shawswick, Indiana
Pros
- Right now pissed
- Employees
Rural King - Highley ticked off
Service and no return phone calls
ID
Location
Dayton, Ohio
Rural King - Highley ticked off
Taking my 1 week old hisun 550 in for repair, and not getting a phone call back for 2 weeks now. Left messages and still wont call me back. Terrible service and poor quality service. Lost all my business soon as I get my 550 back.
User's recommendation: To turn away. Go else were.
ID
Location
Cincinnati, Ohio
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Verified ReviewerRural King - Having trouble getting my pistol delivered th
Suggested Pawn Shop near me has a problem doing transferred I can't find evidence of my order at the site.only in my bank account. Customer service never answered.
ID
Service
Rural King Shipping Service
Pros
- Large inventory
Cons
- Hard to complete purchasr
Preferred solution
Let the company propose a solution
Rural King - Complaint
Took a weed eater they for repair under warranty they said it would take 2 or 3 days to fix. Took about 2 1/2 weeks and charged me $40 so I called the manager and she cussed me out lmao they will never get another cent from me and they still haven't contacted me.
ID
Location
Pulaski, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have sent numerous emails to rkguns to find out the disposition of the gun they have charged to my account but have not delivered to the store as yet. From what I can tell the gun was delivered on 6-3-2020 and it is 6-8-2020 now. I have gone to the store twice and...
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1 comment
I received an email back after submitting to you and they were able to provide me with the answers I was looking for and actually the gun was sent to the store the very next day. Thanks
ID
Location
Champaign, Illinois
Pros
- Low prices
Cons
- Poor local management skills
Preferred solution
Deliver product or service ordered
Rural King - Complaint
Called a week ago after being cussed by a manager and still haven't gotten a reply!!!!!
ID
Location
Pulaski, Virginia
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779 reviews
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Rural King - Rewards app
You are not resolving my issue
ID
Location
Maryville, Tennessee
Pros
- Usually cheapest price
Cons
- Anything about this company
- Service of product after the sale
Preferred solution
Let the company propose a solution
Rural King - Rewards app
I had applied for a Harvest rewards plan but they approved me for loan instead , thats not what I wanted, Ive Purchase many items in store and lm missing out on getting reward points
ID
Location
Maryville, Tennessee
Pros
- Low prices
Preferred solution
Get my rewards
Rural King - Complaint on service
I went in to rural king in West city, IL. I went to the counter to ask the cashier if they had any dirt, she replied with your gonna have to be more specific then that. I said just your average feel in *** in the yard dirt. She sighed and started looking up dirt. Named a bunch I said Im not really sure of what all that is, she replied with well unfortunately we cant just type in dirt and be done with it. As I was walking away I said you are really rude! With an attitude she replied well Im sorry!
ID
Location
Browning, Illinois
Cons
- Customer service stinks
Preferred solution
Let the company propose a solution
Rural King - Problem with management in a store, sigmahe left up and not honoring it
Rural King never bothered to contact me very disappointed might be my last dealings with them very poor customer service I even put in my description that I spent 3000.00 in the past six months there I would say I was a pretty good customer
User's recommendation: Spend your hard earned money elsewhere.
ID
Location
Cape Coral, Florida
Rural King - Problem with management in a store, sigmahe left up and not honoring it
I went into there store found a pair of boots that that offered a fifty dollar gift card when I went register the manager refused to honor it said it expired yesterday I told him the tag was still hanging at 530 the next day I spent two shopping for boots the manager was three times my size and embarrassed me Ive spent 3000. Dollars in that store in the passed six months Ive lost two nights of sleep just thinking about it and the way I was treated I expect the corporate office to fix the problem that occurred in one of there stores
User's recommendation: Let see what they do.
ID
Location
Land O Lakes, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRural King - Problem with management in a store, sigmahe left up and not honoring it
I spent two hours shopping for a pair of boots because they had a sign to get a fifty dollar gift card when you buy a pair for boots, when I took boots to register the manager Cisco refused to honor the sign that was up he said it expired the day before I told him the sign was still hanging 530 pm the next day I didnt see the expiration date and told him it was his fault and he should honor it he took advantage of me because he was three times my size and embarrassed me in the store it bothered me so much that I lost sleep that night I spent 3000 dollars in that store in the past six months and want the corporate store to step in compensate me
User's recommendation: It depends on how it is handled.
ID
Location
Land O Lakes, Florida
Preferred solution
Let the company propose a solution
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I am a 30% disabled Vietnam two tour veteran. While I greatly appreciate a discount when making purchases, in no way to I expect this.
Serving my country was considered a privilege. While I did not appreciate my second tour in country, I still served my country with pride. To expect and or demand a discount from any retailer, is an embarrassment to all of us.
One thing to keep in mind is it is the tax dollars merchants pay that keeps our VA health care funded. That of itself, is a huge load to carry and I greatly appreciate that as well.