Rural King Reviews and Complaints
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went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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Review
Service
Cons
- No professionalism no costomer care
Reason of review
Poor customer service
Tags
Rural King - Won't stand behind products.
Don't order anything online from these people. Soda pops are 6 months out of date when they arrive. Not fit to drink. They will not refund your money once they have it in their greedy little hands. Stay away from Rural King
Review
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
CUSTOMER SERVICE HAD NO DETAILS ON MY ORDER RECEIVED IN WHEN IT WILL BE SHIPPED OUT. SHIPPING TRACKING INFORMATION AND SCHEDULED TO BE DELIVERED ON THE DELIVERY DATE ESTIMATED WAS GIVEN BY THE SHIPPING COMPANY BUT THEY NEEDED THE SHIPMENT. ON DELIVERY ESTIMATED DATE I...
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Review
Rural King - Order placed
I ordered two window air conditioners . One was received the other one has'nt , this is since Sept 26. I have called everyday. No one knows what is going on with the second one. So this morning I called and canceled the order. I want my money back.
Review
Service
Pros
- Low price
Cons
- Customer service stinks
Reason of review
Poor customer service
Loss
$143
Preferred solution
Full refund
Rural King in Winston Salem, North Carolina - Property available
Very courteous and kind. They were very helpful.
Review
Service
Reason of review
Good customer service
Rural King in Clearfield, Pennsylvania - They don't back up their product
Purchased a cooler from RC on my way back from vacation 3 1/2 hours from my home. First time I used it it leaked at both drain plugs. Contacted the company and they said that I would have to deal with it at the store. I explained that it wasn't local and their response was, you have 30 days to return faulty product. So now I'm stuck with a cooler that leaks! Should have went to Tractor Supply, they offer almost identical cooler, and their returns can happen at any location! In addition every time we stop the bathrooms are discussing. This time I had even wondered if they bothered to clean since the last time we were there 6 months ago.
Review
Pros
- Lots of options
Cons
- Dirty store and poor customer service
Reason of review
Bad quality
Loss
$165
Preferred solution
Provide a cooler that does not leak
Rural King in Marysville, Ohio - I went through their hiring process with a interview.
They sent in a associate that was unqualified to do an interview .Then 30 day's later they send me a email said thanks no thanks..The store in the backroom area was a horrible mess. I would first have to train the manager.
Rural King in New Boston, Ohio - Complaint on service
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
Review
Service
Cons
- Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere
Rural King in Radcliff, Kentucky - Gun shopping 101
Short version: Went to purchase a gun , did the form , Delayed 30 days, waited , and still no answer, so salesperson suggested refund , regrettably I did just that but since my layaway slip was faded they looked it up by my name. She handed me cash and I left. Cannot figure out why since I carry a badge . I also cannot figure out why? I didn't have to sign for the refund , and I didn't receive a refund slip with the product on it and the serial number since my name is on that ticket. Radcliff store. Patrick J Shea, The sales clerk said it was Illinois law. I thought it was federal but what do I know. Please explain your system .
Review
Service
Pros
- Low price
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Rural King - Military Discounts
In general military folks should support the folks that support them. If Rural king doesn't ses any benefit from giving military discounts then military folks should shop somewhere else and the same goes for seniors. Bottom line is greed
Review
Reason of review
Military Discounts
Preferred solution
Give military discounts
Rural King in Zanesville, Ohio - Making payments
I sat here this morning for 1 hour and 22 minutes on hold with Dhl financial 
to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use.
to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use. Thank You for Your Reply!
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Feel ya! had a situation with ViaSat internet was told id receive a call from corp. never happened they just don't care and its us little people that's maken them all" fat cats" there she blows!