Rural King Reviews and Complaints
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went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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Review
Service
Cons
- No professionalism no costomer care
Reason of review
Poor customer service
Tags
Rural King in Perry, Indiana - Did not receive exile battery rebate
7 dollar 50 cent rebate on expose lawnmower not received
Review
Pros
- Rural king has great prices if in stock
- Low price
Cons
- Staff poor
Rural King in Paris, Illinois - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
Review
Product
Reason of review
Out of product half the time
Rural King - Tree cutting / working on boats aand *** lot more
I have never had any problum . a fue items returned / replaced /no ?????????? asked at all .
Review
Service
Rural King in Madisonville, Kentucky - Chai saw
I purchased a new husqvarna chainsaw from the Madisonville store. When i got home , i followed all directions on it and it wouldnt start. I took it back for a refund and they said i would have to leave it overnight so their mechanic could look at it. I just wanted a refund so i could buy a different brand. Ruralking will not get another dime from me. Evan Walmart will refund your money.
Review
Cons
- Fail to deliver
- Very rude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund
Rural King in Maysville, Kentucky - Where's my money?
Sold the Maysville, KY store 5 rabbits on June 23, 2019. Was told I would receive payment in 4 to weeks. Got a call from the store on 7/15 to get my address, no check yet. Called the store and they said check comes from corporate and will be 7 to 10 weeks before it comes. This is not at all acceptable. Either pay me now or I get merchandise in exchange for my rabbits.
Review
Pros
- Like the stores merchandise
Cons
- Customer service is very lacking
Reason of review
not received payment for rabbits I sold the store
Preferred solution
Send the check immediately or give me merchandise in the amount I am to receive. Haven't been told what that is yet.
Rural King - Needing tractor fix
I bought a RK 24 has only 30 hours on it. Keeps losing power replace fuel filter And it still loses power and wants to stop running I need this thing fix
Review
You had your toro riding tractor. Advertised numerous time. We would go there and and they would say sorry don’t have it. I even ordered one over internet and they said yes we have them . Took money and then when in a day they returned my money and said they didn’t...
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Review
Rural King - I need to speak to someone about a problem I'm having with at a particular store
Are you asking me about the problem or about what's been done about it ??
Review
Service
Cons
- Customer service and delivery
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Rural King in Ashland South, Kentucky - Employee reviews/ raises
Been employed at the Ashland Ky store since 2016. Have never had a yearly review or raise. Just wonder what Rural Kings policy is. I’ve brought it up to both the former and current store Manager and have been told several times they were looking into it but still waiting.....
Review
Pros
- Store overall
Reason of review
Work Experience or Job Application
Preferred solution
Deliver product or service ordered
Rural King in Fairfield, Indiana - My experience was saved by a nice woman I spoke with via the 800 number.
I spoke with Rachel at the one 800 number. She was very friendly and knowledgeable and save me a 30 mile drive and possibly a heart attack. The manager and employees in Lafayette Indiana were either lazy or inapt and did not want to do their job the way it could have been done. Rachel made things smooth easy and the way things should have been. I hope she gets a raise promotion or even a few days off she should be rewarded for her hard work and dedication.
Review
Pros
- Rachael
Cons
- Lafayette store
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You give them a bad review, they gave you one back. It sounds fair.