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2.7
Details
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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3 comments
Anonymous
#1747084

Feel ya! had a situation with ViaSat internet was told id receive a call from corp. never happened they just don't care and its us little people that's maken them all" fat cats" there she blows!

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Review
#1239801 Review #1239801 is a subjective opinion of poster.
Service
Rural King Sanitary Conditions
Cons
  • No professionalism no costomer care
Reason of review
Poor customer service
Tags
  • Bad corporate policy
2.4
Details
Rural King - NEVER AGAIN:
Rural King - NEVER AGAIN:
I purchased two shop lights and one was defective. I contacted Rural Kings return department about the bad light the same day I got it. It has been 2 weeks and I have not received a return authorization. If I call all I get is a run around. Their website says easy...
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1 comment
Anonymous
#1745200

Take it to the store. The CSM can get it taken care of to do an exchange or refund.

If they aren't familiar get a manager. Make sure you take your paperwork.

Review
#1642213 Review #1642213 is a subjective opinion of poster.
Pros
  • Product selection
Cons
  • Customer service - very rude
  • How they handle complaints
  • Online order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Deliver product or service ordered
Tags
  • Rural King Ripoff
Rural King - Public Relations
Rural King - Public Relations
Rural King - Public Relations
Rural King - Public Relations
Hamilton Ohio Store , This is for the CEO Mr. Melvin . In regards to Rocking Ricks car show in the Bottom lower parking lot. Mr Melvin this car show has been going on there for 15 years, It has brought a lot of customers into that shopping strip for years, The foot...
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4 comments
Anonymous
#1658576

I don't think a car show generates one iota of profit for the property owner / store. If anything it drives off legitimate shoppers who don't want the extra traffic, noise, and general annoyance.

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Review
#1472732 Review #1472732 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved
5.0
Details

Update by user Aug 22

Roy (store manager) has ordered the proper firearm that I originally ordered, and it will be in first of the week. Thank you!

Update by user Aug 22

This has been resolved. Rural King stepped up and ordered me the proper firearm that I originally ordered. I am expecting it to be delivered...

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Review
#1630254 Review #1630254 is a subjective opinion of poster.
Cons
  • Bait and switch
  • Bad policy of not allowing customer to inspect online purchases
  • Make mistakes and expect customer to pay for them
Reason of review
Return, Exchange or Cancellation Policy
Loss
$560
Preferred solution
Full refund

Rural King in Paris, Illinois - Store is really going DOWN

2.6
Details
Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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Review
#1601734 Review #1601734 is a subjective opinion of poster.
Product
Rural King Store Facility
Reason of review
Out of product half the time
1.0
Details
I went to buy the gun of the week from local store.They said they only received a couple of them and said to order from RKGuns. I did.I signed up for the webb site and ordered the gun. That part was easy. It seemed like a legitiment webb site. It worked fine for the...
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17 comments
Anonymous
#1735969

I'm in the middle of an RKGuns mess as well. After their website stated they had p365 w/safety in stock, I ordered one.

Here's what happened since.... First - They sent the wrong gun (p365 without safety). Second - They never checked the gun in when it got to the store, delaying pickup 4 days. Third - They didn't allow me to inspect the gun (I was not given the option of them putting a trigger lock on it so I could inspect it).

It was a leap of faith...take it or leave it. Fourth - They escorted me to the front door, per policy, handed me the gun, and I then took it home. I opened the case, and discovered it was the wrong model p365. Here's where the fun starts.

Now they're refusing to give me a full refund, wanting me to eat a re-stocking fee because I left the store with the gun. They gave me two alternatives...keep the wrong gun and accept a Rural King gift card for a few dollars, or accept the difference of the re-stocking fee in a gift card (I can't very well buy the gun somewhere else with a Rural King gift card.

What a scam and sad affair this has turned into. Buyers beware RKGuns for your own sake.

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Review
#879078 Review #879078 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$423
Preferred solution
Deliver product or service ordered

Rural King - Won't stand behind products.

1.0
Details
Don't order anything online from these people. Soda pops are 6 months out of date when they arrive. Not fit to drink. They will not refund your money once they have it in their greedy little hands. Stay away from Rural King
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Review
#1674022 Review #1674022 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
2.2
Details
Rural King - To report a employee that was really rude to me and my 4 year old son
Rural King - To report a employee that was really rude to me and my 4 year old son
Hello I went into my local store in Washington pa and a manager named Sara was being extremely rude and acting very unprofessional when I a went in to exchange a toy that my 4yr son got from Christmas... and the toy cost 49.98$ and all they wanted to do was give me...
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4 comments
Anonymous
#1628827

Dude, it is a ghastly error to publish your personal info on an open internet website forum ! The store in question is the LAST one who will ever read this post but thousands of others including the worst of internet pathogens will read it and are now intimately familiar with you.

Is that your intention ?

I doubt it. You have a 4 year old that you must protect and putting yourselves into a public forum over $20 is insane.

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Review
#1436835 Review #1436835 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Return, Exchange or Cancellation Policy

Rural King in Dothan, Alabama - Do not buy a tractor from RK

2.0
Details
My RK tractor has been out of service twice in 16 Hrs. of operation. It has taken weeks to even get someone to talk to about these problems, let alone fix it. I would not recommend anyone buy a Rk tractor.
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Review
#1707796 Review #1707796 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

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Rural King Doesn't Pay They're Bills!

1.6
Details
We have always heard bad advice on selling our rabbits to RK but we thought we'd gove a try. It took us 3 weeks to get ahold of the only person at RK in Bloomington, IN that buys rabbits$ he was always busy or didn't come to work. We finally sold our pet rabbits to RK. RK doesn't pay hardly anything for rabbits! It has been over 3 months now and we still have not recieved a check from RK to pay fot the rabbits! The store staff as well as corporate keeps promising they-ll pay us abd never do!
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Review
#1698985 Review #1698985 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$50
Preferred solution
I want paid in full as well ad a $50 RK gift card!