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2.7
Details
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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3 comments
Anonymous
#1747084

Feel ya! had a situation with ViaSat internet was told id receive a call from corp. never happened they just don't care and its us little people that's maken them all" fat cats" there she blows!

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Review
#1239801 Review #1239801 is a subjective opinion of poster.
Cons
  • No professionalism no costomer care
Reason of review
Poor customer service
Tags
  • Bad corporate policy
Rural King - Public Relations
Rural King - Public Relations
Rural King - Public Relations
Rural King - Public Relations
Hamilton Ohio Store , This is for the CEO Mr. Melvin . In regards to Rocking Ricks car show in the Bottom lower parking lot. Mr Melvin this car show has been going on there for 15 years, It has brought a lot of customers into that shopping strip for years, The foot...
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4 comments
Anonymous
#1658576

I don't think a car show generates one iota of profit for the property owner / store. If anything it drives off legitimate shoppers who don't want the extra traffic, noise, and general annoyance.

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Review
#1472732 Review #1472732 is a subjective opinion of poster.
Reason of review
Order processing issue
2.4
Details
Rural King - NEVER AGAIN:
Rural King - NEVER AGAIN:
I purchased two shop lights and one was defective. I contacted Rural Kings return department about the bad light the same day I got it. It has been 2 weeks and I have not received a return authorization. If I call all I get is a run around. Their website says easy...
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1 comment
Anonymous
#1745200

Take it to the store. The CSM can get it taken care of to do an exchange or refund.

If they aren't familiar get a manager. Make sure you take your paperwork.

Review
#1642213 Review #1642213 is a subjective opinion of poster.
Pros
  • Product selection
Cons
  • How they handle complaints
  • Online order
  • Customer service - very rude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Deliver product or service ordered
Tags
  • Rural King Ripoff

Rural King in Paris, Illinois - Store is really going DOWN

2.6
Details
Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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Review
#1601734 Review #1601734 is a subjective opinion of poster.
Reason of review
Out of product half the time
2.2
Details
Rural King - To report a employee that was really rude to me and my 4 year old son
Rural King - To report a employee that was really rude to me and my 4 year old son
Hello I went into my local store in Washington pa and a manager named Sara was being extremely rude and acting very unprofessional when I a went in to exchange a toy that my 4yr son got from Christmas... and the toy cost 49.98$ and all they wanted to do was give me...
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4 comments
Anonymous
#1628827

Dude, it is a ghastly error to publish your personal info on an open internet website forum ! The store in question is the LAST one who will ever read this post but thousands of others including the worst of internet pathogens will read it and are now intimately familiar with you.

Is that your intention ?

I doubt it. You have a 4 year old that you must protect and putting yourselves into a public forum over $20 is insane.

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Review
#1436835 Review #1436835 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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Review
#1387297 Review #1387297 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered
1.0
Details
Rural King - This place is a joke to work for
Rural King - This place is a joke to work for
So i worked for this place for three month bill the manager of store 51 in elyria ohio w made me a manager 2 day in cause of my background and work ethic toldme he wouldback date my pay cause he gave me a raise never did that i quit my job cause of him knowly letting...
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2 comments
Anonymous
#1555229

to anonymous what is unreadable about that complaint looks fine to us here maybe you need to get new glasses !!!!!!!!

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Review
#1332289 Review #1332289 is a subjective opinion of poster.
Reason of review
Other issue
Preferred solution
Calling lawyer

Rural King in Henderson, Kentucky - Items not in stock!

2.7
Details
Rural King - Items not in stock!
I checked online for an item , website stated 11 of item i needed was in stock at my store, i drove 15 miles one way to the store, there were NONE IN STOCK!
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Review
#1419854 Review #1419854 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Rural King - Complaint about store manager in bloomingron and tire
Rural King - Complaint about store manager in bloomingron and tire
I called 2 time and was on hold for over 30 minutes and never spoke with a manager. I was trying to see what we could do about my damaged tire on my truck from the parking lot. I had to mis 1.5 hours of work and pay $120 for a new tire because of a rock that had...
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5 comments
Anonymous
#1708848

A corporate person did reply to you on here... because how defensive the person is.

Rural King is a company that never does anything wrong...

and everyone else is in the wrong... it's their culture.

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Review
#1256097 Review #1256097 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts
Rural King Catch-22
Rural King Catch-22
Rural King Catch-22
1) I received two different e-mails urging me to shop their SUPER Saturday sale, on 11/25/17. So I went to their web site and tried to do just that. I spent quite a bit of time selecting products and filling out the order form. 2) When I got to the part about shipping,...
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Review
#1137913 Review #1137913 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution