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Resolved
5.0
Details

Update by user Aug 22

Roy (store manager) has ordered the proper firearm that I originally ordered, and it will be in first of the week. Thank you!

Update by user Aug 22

This has been resolved. Rural King stepped up and ordered me the proper firearm that I originally ordered. I am expecting it to be delivered...

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Review
#1630254 Review #1630254 is a subjective opinion of poster.
Cons
  • Bad policy of not allowing customer to inspect online purchases
  • Bait and switch
  • Make mistakes and expect customer to pay for them
Reason of review
Return, Exchange or Cancellation Policy
Loss
$560
Preferred solution
Full refund
Resolved
1.9
Details

Update by user Jan 11, 2018

Today (1/11/18), I received a notice from PayPal that they had not received a reply from Rural King within the required time frame, and thereby decided to refund my account in full for the amount of my intended purchase from Rural King. Luckily, I had chosen to use...

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1 comment
Anonymous
#1440670

way to go paypal !!!! since RURAL KING DID NOTHING TO RESOLVE THIS CUSTOMER COMPLAINT

Review
#1165446 Review #1165446 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts