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Don’t buy there | Rural King review from Bigfork, Minnesota

1.0
Details
I am told sorry about that. They will not do anything for me not fair when sold out of something before I get the flyer. I think it is not fair to a loyal customer. Just cause I live in Shelbyville.
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#1774068 Review #1774068 is a subjective opinion of poster.

DO NOT BUY THE TRACTORS!!! | Rural King review from Spring Hill, Florida

1.4
Details
I have had nothing but problems with the RK 37 tractor. Do not buy it? Mine was sent with a defective transmission and the clutch went out and they will not warranty it. I spent $37000 with trailer and attachments and they won't stand behind it. If you are going to use the tractor hard like I do buy a John Deere or Kabota these look nice but are toys.
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#1768350 Review #1768350 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
I placed an order on 11/30/2019, with delivery promised within 7~10 days. Lies. About the 12th day, I tried to contact them. Could not get through on the phone. Their online contact system did not respond to me. I get an order cancellation on 12/30. "...has no ETA of...
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#1753479 Review #1753479 is a subjective opinion of poster.
Pros
  • Low prices
Cons
  • Customer service stinks
  • You wont actually receive the item
  • How they handle complaints
Reason of review
Order processing issue
Loss
$75
Preferred solution
Price reduction
1.0
Details
I bought a Sthil chain saw there in November of this year. Since purchasing this product Ive brought it back several times for several different issues. I even had to bring it back twice in a week, so I asked that they exchange the saw and was told that they cant. I...
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#1745542 Review #1745542 is a subjective opinion of poster.
Pros
  • Have the products
Reason of review
Poor customer service
Loss
$389
Preferred solution
Let the company propose a solution
Tags
  • Rural King Bad Service

Do not order off rkgun site. | Rural King review

1.0
Details
I had the salesperson help me with a gun I wanted from rkguns. He told me they had it at the wairhouse. I told him that's the gun I wanted, I paid for it and that was on 11/29 19 . I am still waiting for this gun. I keep getting the runaround on why it's taking so long. I do not recommend rkguns. Here it is December 16th and I am still waiting.
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#1734590 Review #1734590 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$289
Preferred solution
Deliver product or service ordered

Store experience | Rural King review

1.0
Details
False advertising on a product and not making it right in store
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Review
#1718262 Review #1718262 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$200
Preferred solution
Full refund

They would not help me | Rural King review

1.0
Details
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
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#1686462 Review #1686462 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
Tags
  • Rural King Ripoff

Poor svc and bad return manager | Rural King review from Van Buren, Indiana

1.0
Details
Purchased boots at Bloomington Indiana store, they were paid with cash, they were less than 30days of purchase, and they were never worn. They were not the right size and had to be returned. The store manager refused to give us cash back for the boots even though we paid cash. He said he could only put it on a debit card. When I asked what he would do if we didn’t have a debit card he said that it would have to be in store credit! Absolutely ridiculous!! We paid cash and they were still new with receipt !! They return policy says if you paid cash you get cash back. The store manager also told me that they don’t give refunds over &25, which I know for a fact is not true!
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#1680178 Review #1680178 is a subjective opinion of poster.
Pros
  • Rural king has great prices if in stock
Cons
  • How management treat customers
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
  • Return Back Money

Won't stand behind products. | Rural King review

1.0
Details
Don't order anything online from these people. Soda pops are 6 months out of date when they arrive. Not fit to drink. They will not refund your money once they have it in their greedy little hands. Stay away from Rural King
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Review
#1674022 Review #1674022 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund

Contact Rural King Customer Service

Website:
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

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Latest Question

Rural King Questions
1.0
Details
CUSTOMER SERVICE HAD NO DETAILS ON MY ORDER RECEIVED IN WHEN IT WILL BE SHIPPED OUT. SHIPPING TRACKING INFORMATION AND SCHEDULED TO BE DELIVERED ON THE DELIVERY DATE ESTIMATED WAS GIVEN BY THE SHIPPING COMPANY BUT THEY NEEDED THE SHIPMENT. ON DELIVERY ESTIMATED DATE I...
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#1672074 Review #1672074 is a subjective opinion of poster.