Rural King Reviews and Complaints
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(116 of 702 reviews match)
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Rural King review: Store experience
False advertising on a product and not making it right in store
Review
Reason of review
Pricing issue
Loss
$200
Preferred solution
Full refund
Rural King review: They would not help me
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
Review
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund
Tags
Rural King review in Van Buren, Indiana: Poor svc and bad return manager
Purchased boots at Bloomington Indiana store, they were paid with cash, they were less than 30days of purchase, and they were never worn. They were not the right size and had to be returned. The store manager refused to give us cash back for the boots even though we paid cash. He said he could only put it on a debit card. When I asked what he would do if we didn’t have a debit card he said that it would have to be in store credit! Absolutely ridiculous!! We paid cash and they were still new with receipt !! They return policy says if you paid cash you get cash back. The store manager also told me that they don’t give refunds over &25, which I know for a fact is not true!
Review
Pros
- Rural king has great prices if in stock
Cons
- How management treat customers
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
Tags
Rural King review: Won't stand behind products.
Don't order anything online from these people. Soda pops are 6 months out of date when they arrive. Not fit to drink. They will not refund your money once they have it in their greedy little hands. Stay away from Rural King
Review
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
CUSTOMER SERVICE HAD NO DETAILS ON MY ORDER RECEIVED IN WHEN IT WILL BE SHIPPED OUT. SHIPPING TRACKING INFORMATION AND SCHEDULED TO BE DELIVERED ON THE DELIVERY DATE ESTIMATED WAS GIVEN BY THE SHIPPING COMPANY BUT THEY NEEDED THE SHIPMENT. ON DELIVERY ESTIMATED DATE I...
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Review
Rural King review: Order placed
I ordered two window air conditioners . One was received the other one has'nt , this is since Sept 26. I have called everyday. No one knows what is going on with the second one. So this morning I called and canceled the order. I want my money back.
Review
Service
Terrible Herbst Customer Care
Pros
- Low price
Cons
- Customer service stinks
Reason of review
Poor customer service
Loss
$143
Preferred solution
Full refund
Rural King review in New Boston, Ohio: Complaint on service
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
1 comment
Review
Service
Rural King Customer Care
Cons
- Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere
Charged Twice on my credit card but deny they did
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1 comment
Take your bank statement (from the bank) not one you print off and receipt in they should correct it. You will need a manager to do it
Review
Purchased a mower and it had mechanical issues that they couldn’t fix so they replaced it ( after 3 weeks of being in the shop to be worked on) with another “new” mower and after 11 hours of use it had to go back to the shop (the new one) for a mechanical issue -3...
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Review
Compare Rural King to
Rural King
441 reviews
VS
Tractor Supply
441 reviews
I responded to your Zip Recruiter Ad for inventory specialist. I went to the interview the person who called me Amber ,told the girl at the desk she was not available. My first name is Christen so they thought they were hiring a female ,then the girl behind the desk...
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Review
Pros
- Most employees
- Employees
Cons
- Fail to deliver
- Not a equal opportunity employer
Reason of review
Hiring and interviewing
Preferred solution
Avoid Rural King
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Buy a John deere or MF