Unclaimed
Rural King
Reviews and Complaints
140K
CLAIMED LOSSES
846
TOTAL REVIEWS
200K
PAGE VIEWS
2
ISSUES RESOLVED
Rural King Reviews
Didn’t receive what was charged for and CANNOT GET REFUND FROM KING OR APPLE
Ordered $4.99 twice and charged but didnt receive product. Tried to get King to credit my account. No go. Tried to get refund from Apple. No go. Tried to get refund from King. No go. Tried 3x more with Apple. No go.
User's recommendation: DONT PLAY CANDY CRUSH OR DO BUSINESS WITH KING. AND GOOD LUCK WITH APPLE, too!!!#%#^**.
ID
Location
Seaside, California
New Reviewer
Gun unsafe
The gun was supposed to be a semi auto and is missing parts and did not function properly, causing the gun to be a glorified pump shot gun
User's recommendation: Do your research.
ID
Location
Greensburg, Indiana
Pros
- Easy shopping
Loss
$651
Preferred solution
Fix the gun or replace the gun
New Reviewer
Unable to return STIHL
Bought a $500 trimmer, had to adjust the line about eight times by the second tank. Anyway, any products by Stihl are not able to be returned which was news to me. Just a heads up. Thought that Stihl was a better company than that.
User's recommendation: Choose a different brand.
1 comment
ID
Loss
$500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerComplaint employee
The employees are rude. I waited for my guns for a month got the one I ordered offline looked like it was played with bent up and crap.I now had to send it back to be fixed they said could take up to a year what??? Ok so I missed Turkey season guess I'll miss deer season to not happy will not purchase another gun from them this is my 5 the gun I bought from them no more.
ID
Location
Royston, Georgia
Bad service
I was tricked into applying for a rural king credit card in order to purchase a UTV that they sell only to find that they cant even sell it because they dont have a license to sell this item , according to the manager. They put my name on a list of people waiting for tractors and UTVs knowing they cant sell them or even get any. I called other rural king stores in my area and was told that they are ordered through corporate. Why does rural king advertise items that they cant get or sell? Ill probably never use the card .
ID
Location
Roselle, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStill waiting on $2600.00 refund!
Paid $2,600 cash for a new mower that within a week was burning oil. Company didn't have a replacement so I requested a refund. I was told corporate headquarters would issue a check within a few days. It's been 2 weeks and still no refund!
1 comment
ID
Location
Ridgeway, Virginia
Cons
- No refund
- How they handle complaints
Loss
$2700
Preferred solution
Full refund
New Reviewer
Poor Service
Placed an on line order for 40 orange electric fence posts. Two hours latter I get 40 emails stating the order was canceled because the item was not in stock, although the website said they had them in stock. The next day I placed another order for 36 green electric fence posts, and again I receive 36 emails that said the order was canceled because they did not have them in stock. I understand that items do go out of stock; however, there is no excuse to not have your website synced with your warehouse inventory.
User's recommendation: Go somewhere else.
ID
Location
Ridgeway, Virginia
Pros
- Good price if you can get the item
Cons
- Poor inventory control
Ive worked at rural king for almost two years now. And I used to sell their harvest card. Now I will say it is a good paying title. Theyll pay you 14.32 to sell it, and let me tell you I am highly experienced in retail and selling credit cards. I got them the goal...
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ID
Location
Crossville, Tennessee
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New Reviewer
Messed up orders twice....girl hangs up when i am telling her whats wrong 3 times
Update by user Mar 13, 2021
Not resolved
Original review posted by user Mar 13, 2021
I ORDER ONLINE TOBE PICKED UP. THEY GAVE ME THE WRONG FEED. SPEND 125.00 ONE TIME AND AGAIN TODAY WRONG DAMN FEED!#!#!!#CALL BACK GIRL ANSWERS PHONE I ASK FOR CORPORATES NUMBER SHE HANGS UP ON ME 3 TIMES...... GREAT CUSTOMER SERVICE. THEY NEED TRAINING!#!##!!# User's recommendation: They need training in customer service.
ID
Cons
- Poor service
- Pissed
- Hateful people
Preferred solution
Let the company propose a solution
Declined credit????
I have perfect credit, utilizaton 30%, never late or never missed a payment, household income 147k and declined? I believe they are liberal, discriminative and try to ruin your credit. Do not apply for credit with these dwebes. They don't contact you about application. If you don't earn over 200k and use other credit besides theirs they will deny you. I will not spend a dime at a company that refuses service offers to me. I don't need the credit, I wanted the cash back option. Screw these ppl. Costco, tractor store and harbor freight have everything they have and very customer friendly.
User's recommendation: Stay away from Rural King.
1 comment
ID
Location
Monticello, Indiana
Cons
- Cant stay out of associates personal business
- Deception rk online web site products not in stock ready to ship
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDefective goods
I purchase a Dickinson pump shotgun from RKGuns checked it out in the store to see no problems but when I got it home and tried to load it, it would not cycle ammo and kept jamming after several attempts I contacted rural king, and they told me after you leave the store they will not take it back I will have to go through the manufacturer. What a joke DO NOT BUY FROM THIS COMPANY
User's recommendation: DO NOT BUY FROM RK GUNS.
ID
Loss
$340
Preferred solution
Full refund
New Reviewer
Took my battery back at about 2 years of the 3 year free replacement warranty. I went to the store and was told that being they didn't have it in stock I would have to wait till the computer sent them one. WTH? Yes that's what I got for an answer. Ok well how long and...
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ID
Loss
$150
Preferred solution
Warranty the battery like anyone would.
Rude employees
refused to make a sale because holly had saw me earlier that day....complaints go no where and the employees know it so they do not care...when they get ammo in the guy working the desk text a friend and they come in and gang bang the ammo shelfs so customers can get screwedgo some place that cares about their customers
User's recommendation: go some where that cares about customers.
ID
Location
Shelbyville, Illinois
Danger, life at risk (really)
Happen to be near a RK, decided to stop by. First noticed couple folks not wearing masks as required by law (for a reason). Thought okay a few, we'll stay away from them, then plenty of others w/o masks! This made us very uncomfortable. It's like the store didn't do anything about this in our pandemic times. The store allows people to bring in their dogs. Assumed leashed? Nope. Talking to someone with a great looking leashed mutt, moments later down aisle a pit bull** loose?? Yes loose! Starts biting the other dog, the two owners argue. **I know, so save it. It's the dog owners not the breed. After the dog indecent, decided to bail while it's safe. Dropped the merchandise and left.
User's recommendation: NOPE.
ID
Location
Rochester, Michigan
New Reviewer
Selling bad rabbits too customers and telling other people who make a living selling rabbits they are full and can't except anymore instead of the truth. They had parasites.
I was calling rural king for sever weeks trying to sell my rabbits before they got too big and I couldn't afford to feed them anymore. I was told the same thing week after week. There is no open cages. No open cages when they had no cages period because of the parasites they let in off some dirty rabbits they didn't check. Finally I had enough and went to the store and stood where the rabbits go and the cages were gone and turkey fryers were put in place of them to fill in the gap. Even as I'm standing there at the turkey fryers they still lie to me. I called corporate and it was on but they haven't done a damn thing yet but leave my family broke for a month.
User's recommendation: Don't buy from here unless they remedy the situation.
ID
Location
Fairfield, Indiana
Pros
- Store manger
Cons
- Refund still not there and been a month and a week
- Quality of employees
- Dogs in the store
Loss
$775
Preferred solution
Full refund
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Their animal feed constantly has MOLD in it. Don't buy from Rural King