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Rural King
Reviews and Complaints
Reviews Chart
$130K
CLAIMED LOSSES
795
TOTAL REVIEWS
190K
PAGE VIEWS
2
ISSUES RESOLVED
Lack of merchandise
This company is so weak. Never has anything in stock and forget about any deals cause those are REALLY never in stock. All they do is talk the talk but no way can they walk the walk cause they dont have absolutely nothing to offer. Again, RK Guns is the weakest company I have aver seen. Not even sure how they are in business being that they never have anything to sell. Just pictures. Weak weak weak.
User's recommendation: Look elsewhere unless you want to wait for nothing.
ID
Cons
- False hope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerManager Johnathon Ishum
He calls in late and calls in needs to more professionally resolved needs a more professional manager in the position someone who is going to take it more seriously and responsibly
ID
Service
Rural King Manager
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint on service
No price stickers all over store.when checking out , items ring up different then shelve sticker.i ask store mng about this , he ignored me and walked off.the store is becoming a filthy crap hole.What happened. Needs new management in a bad way.my neighbors and I have talked about it and we all say the same thing, we dont go there unless we have to.
User's recommendation: Sho elsewhere.
ID
Location
Waterloo, Illinois
Cons
- Deception rk online web site products not in stock ready to ship
- Associates are rude
- Poor service and attitudes
Preferred solution
New management, clean up store, get your pricing correct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase of tractor
RK finally fixed lady problem with tractor we are afraid to do work with because it is more like a toy
User's recommendation: Not to buy farm equipment from RK.
ID
Loss
$30
Preferred solution
Full refund
No masks required
In Indiana, masks are mandated by the Governor. I went today to the store in Terre Haute, Indiana. Over half the people did not have masks. When I asked the clerk she said that they were not to turn people away without mask, Capitalism at its best.
User's recommendation: Screwed up philosophy.
1 comment
ID
Location
Harrison, Indiana
Preferred solution
MASKS!
PissedConsumer.com fights for consumer rights
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Verified ReviewerWorst experience in my life
I purchase firearms every other month. Its my hobby for something new. I usually have them sent to ACE HARDWARE and I am in and out with 15-20 minutes maximum. Thought I would give your store a try (what a big mistake that was)! 1 hour drive there and told to come back the next day 1 hour drive home. Return trip 1 hour there and 1 back. Your company owes me 1/2 tank of gas thats $60.00 in my truck. We wont mention that it put me behind on work at my farm. Or all the time spent there on day one just to hear say come back tomorrow. I am only one person yet word of mouth spreads quickly from one farmer to the next at our meetings.
User's recommendation: Get your act together and look at customer service of ACE HARDWARE AND TRACTOR SUPPLY.
1 comment
ID
Location
Gainesville, Florida
Pros
- Salesman
Cons
- False deceptive and misleading advertising
Loss
$60
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnline fraud
Update by user Aug 20
Refunded half the shipping. I contacted them again and asked for all the shipping refunded.
She said they would. I called again and she said they wouldn't. I emailed them and said I would post negative reviews everywhere I could.
I got the rest of my shipping. Would of sent the lids back bit I would of been charged for shipping.
Original review posted by user Jul 21
Ordered a food canner and lids for jars. Charged my card. Turns out canner was out of stock. Didn't contact me. Just sent lids at the shipping charge for both products. I don't need lids if I don't have the canner. Would of canceled order had I had been informed of problem with my order. Called, sent half shipping back called again held on the phone for an hour and they said they would return all shipping never did. Said I would have to pay shipping to return the lids. So I paid 6$ per box for 4 boxes with shipping. I could of gotten at Walmart for less then 4$ a box. They blamed the warehouse and the computer and updating stock. They could of fixed it after I informed them. User's recommendation: Don't buy on line. Don't trust what they tell you.
ID
Cons
- Incompetent
- Fraudulent online and shipping practices
Loss
$8
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook 3 months to fix ride mower
It took them 3 months to fix my ride mower. Then management lied to me. Stating that they tried to call me at 5pm, but my voicemail was full. This was right after the corporate office contacted them. All Lies!!!!! I was texting a friend at the time and my grandmother called at 550pm. Horrible customer service and terrible communication amongst staff. WOULD HAVE NEVER MADE A PURCHASE IF I KNEW THE COMPANY WAS LIKE THIS!!! The warranty was more like a death trap!!!
User's recommendation: Don't buy a ride mower, buyer beware.
ID
Location
Carbondale, Illinois
Pros
- Lots of options
Cons
- Staff poor
Loss
$70
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Sold a carry on trailer that cant be registered
Sold a pre owned carryon trailer as new at the wrong price , it was on sale and we didn't know. They ran a different sku number so we wouldn"t get sale price. Went to register and Chuck Peterson had whited out First owner and wrote over. Which is fraud and voided the certificate of origin. Was promised new certificate within 2 weeks. 41 days later we own a pre-owned trailer that cant be registered. We travel for a living and told him that. We have lost almost $7000 in wages. Chuck Peterson transferred to another store.
User's recommendation: Do not buy from Bristol RK. Chuck is there now.
ID
Location
East Wytheville, Virginia
Product
Rural King Facility
Pros
- Undecided
Cons
- Total experience
- Pissed
Loss
$7406
Preferred solution
A upgraded carry on i can title this week
Compare Companies
Rural King
795 reviews
VS
Tractor Supply
565 reviews
Very bad wasnt help at all
I walk cant walk good had a stroke wasn't help very good the one that did was to lazy to get off but the other didn't known nothing female think o f your shelf to much is this the way you train your workers come on you guys sucks I walk from one end of store because the where you lazy to help me this was in Bedford Indiana do you do your handicaps'all this way are did I get a hold of this people to day July 4th I would like some answers the more place to shops I will not be back I very small person I known but what the *** 812 8246814 I was in the store at 10am
ID
Location
Shawswick, Indiana
Pros
- Right now pissed
- Employees
Complaint
Called a week ago after being cussed by a manager and still haven't gotten a reply!!!!!
ID
Location
Pulaski, Virginia
Bad tractor no help
first my grappler completly busted into after a month or so and my backhoe blue a hydrolic bolt out of the control box their mechanic said it was striped by the manufacturer but rual king said it wasn't under warranty it has 130hrs on tractor lot less on backhoe my recender unit never works the muffler thing
User's recommendation: dont buy a rual king tractor or attachments.
ID
Location
Zephyrhills, Florida
Loss
$2000
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible buying experience, never shop here again
I ordered a gun online, charged my credit card, month later they got the FFL to ship item, waited another 3 weeks, now they had my money for almost 2 months, I sent an email to customer service, just asking after almost 2 months when they were going to ship, two days later I got an email they cancelled my order, boom! What a horrible experience, they customer service doesn't give a crap!! Buy from gunbroker great experience and they actually care!
User's recommendation: DO NOT BUY THEY ARE HORRIBLE, WASTE OF TIME AND MONEY.
ID
Pros
- Website
Cons
- Horrible customer service
Loss
$621
Preferred solution
Apology
Not able to get my rebate
purchased 2.5 gallon jug of rottella diesel oil went to rebates filled out the frst step pushed next and it goes to a blank page tried several times---not fair
User's recommendation: beware.
ID
Location
Shelbyville, Kentucky
Loss
$10
Preferred solution
Price reduction
Complaint on service
Rural King of Pikeville Kentucky has allowed 2 employees testing positive for Coronavirus to continue working.
User's recommendation: Absolutely do not *** go in that store!
ID
Location
Coal Run Village, Kentucky
Preferred solution
Q
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Sorry, Karen. Find another store to shop at. More and more people are refusing to wear muzzles.