Rating: 2 Stars Clear all filters (69 of 673 reviews match)
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2.1
Details
I ordered a Sig p365, which due to store policy, I was not allowed to touch when it came in. They literally walk you to the front door, then hand you your gun outside. I get home, and upon opening the case, find that they sent me the wrong model (ordered one with...
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#1627570 Review #1627570 is a subjective opinion of poster.

Rural King in Perry, Indiana - Did not receive exile battery rebate

2.0
Details
7 dollar 50 cent rebate on expose lawnmower not received
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#1612293 Review #1612293 is a subjective opinion of poster.
Pros
  • Rural king has great prices if in stock
  • Low price
Cons
  • Staff poor

Rural King in Saint Francois, Missouri - Employee complaint

1.8
Details
I was in the rural king store in farmington mo. There was a employee named stephanie sitting on a box reading a book in the chicken aisle. Also another employee named Dakota was standing there talking to her. I mention the chickens didn't have any water and one was dead. She said ok i will take care of it. Then she continues to talk with the employee. She needs to be fired. How can management pay someone that is not doing anything? Management not taking care of the problem.
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#1510508 Review #1510508 is a subjective opinion of poster.

Rural King - No response

1.8
Details
No one ever contacted me back
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#1495769 Review #1495769 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King in Leesburg, Florida - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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#1480145 Review #1480145 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King - Do not order online

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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#1476204 Review #1476204 is a subjective opinion of poster.
Reason of review
Order processing issue
2.2
Details
Rural King - To report a employee that was really rude to me and my 4 year old son
Rural King - To report a employee that was really rude to me and my 4 year old son
Hello I went into my local store in Washington pa and a manager named Sara was being extremely rude and acting very unprofessional when I a went in to exchange a toy that my 4yr son got from Christmas... and the toy cost 49.98$ and all they wanted to do was give me...
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4 comments
Anonymous
#1628827

Dude, it is a ghastly error to publish your personal info on an open internet website forum ! The store in question is the LAST one who will ever read this post but thousands ...

Review
#1436835 Review #1436835 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a...
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#1430746 Review #1430746 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King - Terrible

1.5
Details
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
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#1418078 Review #1418078 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King in Waverly, Ohio - Rk guns dont do it!!!

1.8
Details
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
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Review
#1416410 Review #1416410 is a subjective opinion of poster.
Reason of review
Order processing issue