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Rural King review: Be patient

1.8
Details
Nothing has happened......called for a copy of my W2s to be mailed to me and asked to be called back and have heard nada.......
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Review
#1729097 Review #1729097 is a subjective opinion of poster.
Cons
  • How management treats employees
Reason of review
Poor communication
Preferred solution
Deal with it as best I can

Rural King review: Do NOT waste your time buying here!

1.5
Details
Do not waste your time buying online from this company. It is the worst experience I have ever had buying online. Customer service is terrible and will do nothing to help you. Ordered a item 10 days ago and still has not shipped out nor will they cancel the order to refund me so I can buy it somewhere else. Do not waste your time here, you will be sorry.
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Review
#1713086 Review #1713086 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Price
Cons
  • Horrible shipping time and terrible customer service
Reason of review
Poor customer service
Loss
$160
Preferred solution
Deliver product or service ordered

Rural King review in Dothan, Alabama: Do not buy a tractor from RK

2.0
Details
My RK tractor has been out of service twice in 16 Hrs. of operation. It has taken weeks to even get someone to talk to about these problems, let alone fix it. I would not recommend anyone buy a Rk tractor.
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Review
#1707796 Review #1707796 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service

Rural King Doesn't Pay They're Bills!

1.6
Details
We have always heard bad advice on selling our rabbits to RK but we thought we'd gove a try. It took us 3 weeks to get ahold of the only person at RK in Bloomington, IN that buys rabbits$ he was always busy or didn't come to work. We finally sold our pet rabbits to RK. RK doesn't pay hardly anything for rabbits! It has been over 3 months now and we still have not recieved a check from RK to pay fot the rabbits! The store staff as well as corporate keeps promising they-ll pay us abd never do!
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Review
#1698985 Review #1698985 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$50
Preferred solution
I want paid in full as well ad a $50 RK gift card!

Rural King review in Clearfield, Pennsylvania: They don't back up their product

2.0
Details
Purchased a cooler from RC on my way back from vacation 3 1/2 hours from my home. First time I used it it leaked at both drain plugs. Contacted the company and they said that I would have to deal with it at the store. I explained that it wasn't local and their response was, you have 30 days to return faulty product. So now I'm stuck with a cooler that leaks! Should have went to Tractor Supply, they offer almost identical cooler, and their returns can happen at any location! In addition every time we stop the bathrooms are discussing. This time I had even wondered if they bothered to clean since the last time we were there 6 months ago.
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Review
#1662798 Review #1662798 is a subjective opinion of poster.
Pros
  • Lots of options
Cons
  • Dirty store and poor customer service
Reason of review
Bad quality
Loss
$165
Preferred solution
Provide a cooler that does not leak

Rural King review in Radcliff, Kentucky: Gun shopping 101

1.6
Details
Short version: Went to purchase a gun , did the form , Delayed 30 days, waited , and still no answer, so salesperson suggested refund , regrettably I did just that but since my layaway slip was faded they looked it up by my name. She handed me cash and I left. Cannot figure out why since I carry a badge . I also cannot figure out why? I didn't have to sign for the refund , and I didn't receive a refund slip with the product on it and the serial number since my name is on that ticket. Radcliff store. Patrick J Shea, The sales clerk said it was Illinois law. I thought it was federal but what do I know. Please explain your system .
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Review
#1657519 Review #1657519 is a subjective opinion of poster.
Service
Rural King Deal
Pros
  • Low price
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
2.4
Details
Rural King review - NEVER AGAIN:
Rural King review - NEVER AGAIN:
I purchased two shop lights and one was defective. I contacted Rural Kings return department about the bad light the same day I got it. It has been 2 weeks and I have not received a return authorization. If I call all I get is a run around. Their website says easy...
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1 comment
Anonymous
#1745200

Take it to the store. The CSM can get it taken care of to do an exchange or refund.

If they aren't familiar get a manager. Make sure you take your paperwork.

Review
#1642213 Review #1642213 is a subjective opinion of poster.
Pros
  • Product selection
Cons
  • How they handle complaints
  • Customer service - very rude
  • Crummy return department
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Deliver product or service ordered
Tags
  • Rural King Ripoff
2.1
Details
I ordered a Sig p365, which due to store policy, I was not allowed to touch when it came in. They literally walk you to the front door, then hand you your gun outside. I get home, and upon opening the case, find that they sent me the wrong model (ordered one with...
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Review
#1627570 Review #1627570 is a subjective opinion of poster.

Rural King review in Perry, Indiana: Did not receive exile battery rebate

2.0
Details
7 dollar 50 cent rebate on expose lawnmower not received
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Review
#1612293 Review #1612293 is a subjective opinion of poster.
Pros
  • Low price
  • Rural king has great prices if in stock
Cons
  • Staff poor

Contact Rural King Customer Service

Website:
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

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Rural King review in Saint Francois, Missouri: Employee complaint

1.8
Details
I was in the rural king store in farmington mo. There was a employee named stephanie sitting on a box reading a book in the chicken aisle. Also another employee named Dakota was standing there talking to her. I mention the chickens didn't have any water and one was dead. She said ok i will take care of it. Then she continues to talk with the employee. She needs to be fired. How can management pay someone that is not doing anything? Management not taking care of the problem.
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Review
#1510508 Review #1510508 is a subjective opinion of poster.