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Rural King in Marysville, Ohio - I went through their hiring process with a interview.

3.2
Details
They sent in a associate that was unqualified to do an interview .Then 30 day's later they send me a email said thanks no thanks..The store in the backroom area was a horrible mess. I would first have to train the manager.
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#1661949 Review #1661949 is a subjective opinion of poster.

Rural King in Paris, Illinois - Store is really going DOWN

2.6
Details
Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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#1601734 Review #1601734 is a subjective opinion of poster.
Reason of review
Out of product half the time

Rural King in Maysville, Kentucky - Where's my money?

3.3
Details
Sold the Maysville, KY store 5 rabbits on June 23, 2019. Was told I would receive payment in 4 to weeks. Got a call from the store on 7/15 to get my address, no check yet. Called the store and they said check comes from corporate and will be 7 to 10 weeks before it comes. This is not at all acceptable. Either pay me now or I get merchandise in exchange for my rabbits.
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#1594867 Review #1594867 is a subjective opinion of poster.
Pros
  • Like the stores merchandise
Cons
  • Customer service is very lacking
Reason of review
not received payment for rabbits I sold the store
Preferred solution
Send the check immediately or give me merchandise in the amount I am to receive. Haven't been told what that is yet.

Rural King in South River, Virginia - Orders

2.9
Details
In store items are great, just don't try to order anything. All you get is a runaround!
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#1556326 Review #1556326 is a subjective opinion of poster.
3.1
Details
On March 21, 2019 I went to customer service with 2 lawnmower batteries in my possession. A new 1that I had purchased a few weeks before that would not work. And the Old core that I didn't bring with me when I first bought the new battery. I told employer I wanted to...
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2 comments
LikeLabradorRetriever483
#1689046

The battery you returned and the new battery would be an even swap if it's a matter of two or three weeks. There wouldn't be a core credit for the first battery since you didn't have a core with you.

Any credit for a core should be applied to the second battery and noted on the receipt for that battery. There is no "money due".

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#1498056 Review #1498056 is a subjective opinion of poster.
Reason of review
Employees in management that cant do there job
Preferred solution
Let the company propose a solution
3.0
Details
Today I went in to purchase items as usual, and purchased antifreeze that was labeled $8.99, as I completed checkout I reviewed my receipt and discovered I was charged $9.99, I asked for the refund of $1.00 because I was overcharged. It was stated from the customer...
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#1456465 Review #1456465 is a subjective opinion of poster.
Cons
  • See review
  • How management treat customers
  • No urgency from manager
Reason of review
Poor customer service
Preferred solution
change policy, or respect customer

Rural King in Hamilton, Ohio - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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#1443922 Review #1443922 is a subjective opinion of poster.
Reason of review
Poor customer service
2.5
Details
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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Review
#1420681 Review #1420681 is a subjective opinion of poster.
Cons
  • Two weeks of waiting for nothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Rural King Sales Scam

Rural King in Henderson, Kentucky - Items not in stock!

2.7
Details
Rural King - Items not in stock!
I checked online for an item , website stated 11 of item i needed was in stock at my store, i drove 15 miles one way to the store, there were NONE IN STOCK!
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#1419854 Review #1419854 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts
3.0
Details
I bought a rifle scope on October 14, 2018, and I'm not satisfied with it hasn't even been on a gun yet I was going to return it and get my money back and I paid with a debit card and they told me i could not get my cash back that it will go back on my debit card its...
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Review
#1385855 Review #1385855 is a subjective opinion of poster.
Cons
  • Poor service
  • Very rude
  • Attitudes with your workers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund