Rating: 3 Stars Clear all filters (59 of 653 reviews match)
Filter by rating
filters
Product:
Show
Rating:
0 comments

Rural King in South River, Virginia - Orders

2.9
Details
In store items are great, just don't try to order anything. All you get is a runaround!
View full review
Author
Location
South River, Virginia
Review #1556326 is a subjective opinion of poster.
2 comments
3.1
Details
On March 21, 2019 I went to customer service with 2 lawnmower batteries in my possession. A new 1that I had purchased a few weeks before that would not work. And the Old core that I didn't bring with me when I first bought the new battery. I told employer I wanted to...
View full review
LikeLabradorRetriever483
#1689046

The battery you returned and the new battery would be an even swap if it's a matter of two or three weeks. There wouldn't be a core credit for the first battery since you didn...

Author
Location
District Iii, West Virginia
Reason of review
Employees in management that cant do there job
Preferred solution
Let the company propose a solution
Review #1498056 is a subjective opinion of poster.
0 comments
3.0
Details
Today I went in to purchase items as usual, and purchased antifreeze that was labeled $8.99, as I completed checkout I reviewed my receipt and discovered I was charged $9.99, I asked for the refund of $1.00 because I was overcharged. It was stated from the customer...
View full review
Author
Cons
  • How management treat customers
  • Customer service stinks
  • See review
Reason of review
Poor customer service
Preferred solution
change policy, or respect customer
Review #1456465 is a subjective opinion of poster.
0 comments

Rural King in Hamilton, Ohio - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
View full review
Author
Location
Hamilton, Ohio
Reason of review
Poor customer service
Review #1443922 is a subjective opinion of poster.
0 comments
2.5
Details
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
View full review
Author
Cons
  • Two weeks of waiting for nothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Rural King Sales Scam
Review #1420681 is a subjective opinion of poster.
0 comments

Rural King in Henderson, Kentucky - Items not in stock!

2.7
Details
Rural King - Items not in stock!
I checked online for an item , website stated 11 of item i needed was in stock at my store, i drove 15 miles one way to the store, there were NONE IN STOCK!
View full review
Author
Location
Henderson, Kentucky
Reason of review
Not as described
Review #1419854 is a subjective opinion of poster.
0 comments
3.0
Details
I bought a rifle scope on October 14, 2018, and I'm not satisfied with it hasn't even been on a gun yet I was going to return it and get my money back and I paid with a debit card and they told me i could not get my cash back that it will go back on my debit card its...
View full review
Author
Cons
  • Attitudes with your workers
  • Very rude
  • Poor service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Review #1385855 is a subjective opinion of poster.
0 comments

Rural King in Martinsville, Indiana - Paycheck isnt right at all

2.5
Details
Know one answerd tho i called 8 times, i worked 22 hours in 2 weeks that i have not been paid for $8 an hour multiply those and you get $176 before taxes I was told my paycheck will only be $12 and some odd sense.... Not right at all!
View full review
Author
Location
Martinsville, Indiana
Reason of review
Work Experience or Job Application
Review #1272574 is a subjective opinion of poster.
0 comments

Rural King - About a refund i am due

2.9
Details
I was told yesterday, June 1, 2018 that customer service was working on my refund. STILL NO REFUND or email about it. I asked, Rob, at the Mattoon store if i was going to get some sort of receipt to show im due a refund. He told me NO because customer service was working on it right then. This is BAD business practice!!! Watch your front area cameras and you will see that i left with NO JEANS last night. Tina Francisco 941-536-5891 2531 IL Rte 16 E Pana Il 62557
View full review
Author
Reason of review
Return, Exchange or Cancellation Policy
Review #1270455 is a subjective opinion of poster.

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

0 comments

Rural King in Kokomo, Indiana - No air conditioning

2.9
Details
There is no air conditioning in your store its been broke since last year. Your employees shouldnt have to work in those conditions. Your customers should have to deal with it either.
View full review
Author
Location
Kokomo, Indiana
Reason of review
Damaged or defective
Review #1265518 is a subjective opinion of poster.