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Rural King review in Philadelphia, Pennsylvania: Keep your eyes open

3.4
Details
I was just at your Huber heights store returning an item when two African Americanyouths were walking towards the exit, the cashier asked one of the young men for as receipt for a coat he had on he told cashier he bought it else where. He proceeded to walk out the front door ,she called for a manager who never should up the youths walked out the door and two others followed a couple of moments after wards. Ridiculous ....
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Review
#1730575 Review #1730575 is a subjective opinion of poster.

Rural King review in Wildwood, New Jersey: Get rid of the store mgr at Morristown tn.

3.4
Details
Get rid of store mgr. He is an idiot.
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Review
#1709798 Review #1709798 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Store mgr
Preferred solution
Fire store mgr

Rural King review in Dothan, Alabama: Customer service

2.7
Details
Can not get anyone to answer phone 6 attempts, 2 numbers also 2 emails with no response. Want to buy RK36 tractor had questions can't get. The tracktor is top of my list out of 4 brands, but serve??? might kill the deal.
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Review
#1679798 Review #1679798 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Undecided
Cons
  • Customer service is very lacking
Reason of review
Poor customer service

Rural King review in Marysville, Ohio: I went through their hiring process with a interview.

3.2
Details
They sent in a associate that was unqualified to do an interview .Then 30 day's later they send me a email said thanks no thanks..The store in the backroom area was a horrible mess. I would first have to train the manager.
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Review
#1661949 Review #1661949 is a subjective opinion of poster.
Service
Rural King Manager

Rural King review in Paris, Illinois: Store is really going DOWN

2.6
Details
Rural King review - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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Review
#1601734 Review #1601734 is a subjective opinion of poster.
Product
Rural King Store Facility
Reason of review
Out of product half the time

Rural King review in Maysville, Kentucky: Where's my money?

3.3
Details
Sold the Maysville, KY store 5 rabbits on June 23, 2019. Was told I would receive payment in 4 to weeks. Got a call from the store on 7/15 to get my address, no check yet. Called the store and they said check comes from corporate and will be 7 to 10 weeks before it comes. This is not at all acceptable. Either pay me now or I get merchandise in exchange for my rabbits.
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Review
#1594867 Review #1594867 is a subjective opinion of poster.
Pros
  • Like the stores merchandise
Cons
  • Customer service is very lacking
Reason of review
not received payment for rabbits I sold the store
Preferred solution
Send the check immediately or give me merchandise in the amount I am to receive. Haven't been told what that is yet.

Rural King review in South River, Virginia: Orders

2.9
Details
In store items are great, just don't try to order anything. All you get is a runaround!
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Review
#1556326 Review #1556326 is a subjective opinion of poster.
Service
Rural King Shipping Service
3.1
Details
On March 21, 2019 I went to customer service with 2 lawnmower batteries in my possession. A new 1that I had purchased a few weeks before that would not work. And the Old core that I didn't bring with me when I first bought the new battery. I told employer I wanted to...
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2 comments
Aradhya
#1689046

The battery you returned and the new battery would be an even swap if it's a matter of two or three weeks. There wouldn't be a core credit for the first battery since you didn't have a core with you.

Any credit for a core should be applied to the second battery and noted on the receipt for that battery. There is no "money due".

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Review
#1498056 Review #1498056 is a subjective opinion of poster.
Reason of review
Employees in management that cant do there job
Preferred solution
Let the company propose a solution
3.0
Details
Today I went in to purchase items as usual, and purchased antifreeze that was labeled $8.99, as I completed checkout I reviewed my receipt and discovered I was charged $9.99, I asked for the refund of $1.00 because I was overcharged. It was stated from the customer...
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Review
#1456465 Review #1456465 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • See review
  • No urgency from manager
  • How management treat customers
Reason of review
Poor customer service
Preferred solution
change policy, or respect customer

Contact Rural King Customer Service

Website:
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

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Rural King Questions

Rural King review in Hamilton, Ohio: Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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Review
#1443922 Review #1443922 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service