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Rural King
Reviews and Complaints
Reviews Chart
$130K
CLAIMED LOSSES
795
TOTAL REVIEWS
190K
PAGE VIEWS
2
ISSUES RESOLVED
No more popcorn!
They used to have the best free popcorn but since the C virus they stopped giving it away!
User's recommendation: Bring your own popcorn!
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaving trouble getting my pistol delivered th
Suggested Pawn Shop near me has a problem doing transferred I can't find evidence of my order at the site.only in my bank account. Customer service never answered.
ID
Service
Rural King Shipping Service
Pros
- Large inventory
Cons
- Hard to complete purchasr
Preferred solution
Let the company propose a solution
Notice a review of my local RK
I would not judge the whole store by a jerk at the gun counter. I love the store, and crossed paths with a rude lady at the customer service desk once, but everyone else has always been helpful and friendly. Never been to the gun counter though. If you need help at the Morganton store ask for Joe back in tractor and equipment sales, he is the best, returned a call while on his lunch break to answer a question I had. Most of their employees seem to love their jobs, and it shows. I usually have my dog with me so that help cheer people up though.
User's recommendation: Don't let someone else's bad mood get you down.
ID
Location
Lenoir, North Carolina
Service
Rural King Customer Care
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got part
Ordered part on wednesday morning at 10 and 2 1/2 days later on second attempt they said it was on backup order and would have to cancel it.Nice of them to let me know as website said they had it in stock Wouldn`t order from them again and told them so if they even care.
User's recommendation: Don`t try to buy from them.
ID
Service
Rural King Shipping Service
Pros
- Good website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Your Cross Lanes, West Virginia store has had no Victor Allen Lattes for almost two weeks. The shelves are bare. Asked an employee about it and she said several had complained about it.
ID
Product
Rural King Store Facility
Pros
- Diversity of products
Preferred solution
Deliver product or service ordered
PissedConsumer.com fights for consumer rights
Hazard pay
Employees doing great job during the COVID-19. Putting their self in danger and risking taking home to family. Why are you not giving them hazard pay? Extra for every hour they work. This is very disappointing if they dont get more pay. The employees in Rural King located in Bluefield WV are doing an awesome job and they need to be appreciated. Thank you. regular customer
ID
Location
Mocksville, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW2s I moved
No answer left voicemail with payroll department about my new address.
ID
Location
Whitesville-Philpot, Kentucky
Service
Rural King Customer Care
Pros
- Have always enjoyed rural king store shopping
- Great pricing
- Clean
Great prices and employees
I want to shout out to Tyler Delawder at the Ashland Ky store goes above and beyond! His a fine young man with a Bachelors degree in Agricultural and business science, Hes good asset yo your company ! He would be good in your corporate office a buyer or management !!
ID
Location
Ashland South, Kentucky
Pros
- Staff
- Great pricing
Cons
- Great help
Reason of review
Good customer service
Update by user Aug 22, 2019
Roy (store manager) has ordered the proper firearm that I originally ordered, and it will be in first of the week. Thank you!
Update by user Aug 22, 2019
This has been resolved. Rural King stepped up and ordered me the proper firearm that I originally ordered. I am expecting it to be delivered...
Resolved
ID
Cons
- Make mistakes and expect customer to pay for them
- Bad policy of not allowing customer to inspect online purchases
- Bait and switch
Reason of review
Return, Exchange or Cancellation Policy
Loss
$560
Preferred solution
Full refund
Compare Companies
Rural King
795 reviews
VS
Tractor Supply
567 reviews
Tree cutting / working on boats aand *** lot more
I have never had any problum . a fue items returned / replaced /no ?????????? asked at all .
ID
Location
Owensboro, Kentucky
Service
Rural King Cashier
Wish a Rural King would locate in the Fredericksburg, Va. area.
Only one Tractor Supply in immediate area. Last feed store, Roxbury Mills has announced it is closing after the Spring season. Still many farms and gardens in this area. Consider?
ID
Location
Fredericksburg, Virginia
Pros
- Product selection
Reason of review
Fair pricing
I need my w2s please
My w2s was never sent to me and I moved during the process
ID
Location
Sarasota, Florida
Reason of review
Work Experience or Job Application
Road 12ga 9rd mag
Have got part ofthe promotional add that was advertised 4 weeks ago was told it was gonna be 2 weeks and has been 4 and one of the mangers got *** with me
ID
Location
Martinsville, Indiana
Reason of review
Poor customer service
Nothing wrong with animal policy.
Just because one person has a problem with one dog does not mean they should drop this policy, my canine enjoys coming to RK and exploring and enjoys the attention from, kids, fellow shoppers and associates. Besides that if he is not coming back dont worry about him. You are doing a good job! 
ID
Location
Winchester, Kentucky
Service
Rural King Customer Care
Not received my rebate
I purchased a pistol a year ago and still have not received my rebate from rural king. Only 50.00. But the store had it offered and I want it
ID
Service
Rural King Rebate
Reason of review
Order processing issue
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