I ordered a welder. After 7 days of not hearing anything, (Not even a confirmation email), I called their customer service. After being on hold for 43 minutes I finally spoke to someone. They told me that, due to a computer glitch, my order had not gone through. They...Read more
went into rural king in Columbus Indiana yesterday to buy feed, there was a family in the feed area with their dog,the dog hiked his leg on more than 1 stack of feed in that isle,the family continued walking,I complained to an employee and his reply was the customers...Read more
Rural King - Rediculious!
I placed an order for my dogs shots. Never got a tracking order. I have been calling for a week now to find out why and the hold times they claim is going to be 10 min or what ever they say and it turns out to be longer and the times do go up.
Ordered two items for my grandchildren on Dec. 12 for Xmas on line. It said they were in stock and would ship 1-3 business days. Never got a shipping notice or tracking #. Sent 4 emails to their customer service dept. and never received a response. Tried to call about...Read more
Rural King - Tax scam
Every time you purchase livestock feed from them they charge you sales tax and make you fill out a tax form this is not required in the state of Florida all livestock feed is exzempt from sales tax
Ordered a product from Rural King.com on Dec 16th, which was to be a Christmas present for my son. As of several days later, after I had ordered and Received the same product from a different retailer, I still had no notice of shipment from Rural King. Emailed customer...Read more
I placed an order for a pair of Tony Lama boots as a Christmas gift on December 11, 2017 which were in stock and said to ship in 5-7 business days. My order was nearly $200 and the money was withdrawn from my account immediately after placing the order. I was supposed...Read more
This has happened many times..i GOT THE AD, AND CALLED TO SEE IF THEY GOT THE gOOD fRIENDS CAN CAT FOOD IN,, I was put on hold, and after 10 minutes, I hung up,, no one got back to me,, I called back and no one answered the phone,, I waited, and called again,,busy...Read more
Zero customer service. This company could not care less about their customers. I sent 6 e-mails over 2 weeks looking for information about an order. Did not receive any response. Tried calling once and the wait was 45 minutes, so I hung up. Called again and the wait...Read more
This man Mike totally flirts with his customers a lot to the point where they get aggravated he asked names where they work where they're from he holds up lines just to get these girls to talk to him even when women are with their men you can see their men getting...Read more
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