Latest review first
Rural King in Henderson, Kentucky - Items not in stock!
I checked online for an item , website stated 11 of item i needed was in stock at my store, i drove 15 miles one way to the store, there were NONE IN STOCK!
Absolutely piece of *** work from rkguns. Brought a firearm on 11/22/2018. They did not ship out until 11/29/2018. Worse, they shipped by USPS priority mail which got stucked in Dallas distribution center for 5 days. Called customer service at rkguns and got the same...Read more
Rural King - Terrible
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
I didn't like
- Customer service
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...Read more
I didn't like
- Fail to deliver
- Customer service - very rude
- Anything about this company
Rural King in Waverly, Ohio - Rk guns dont do it!!!
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
Rural King in Ocala, Florida - Warranty dispute. Bad customer service.
Service at the ocala store Is bad and the boss is to
Rural King - Poor service on internet order
I wrote a lot and it would not go through on your wed site. I would like for someone to call me from the corporate office so I can tell them. Second time with internet trying to place some order and was very rude plus this time quoted several different prices. Plus corporate office let internet customer service try to help again and this is what happened
Rural King - Deer Hoist Order 11-26-18
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
Why did ya'll cancel my order?It says it was canceled per my request. I did not cancel my order. I really wanted this pair of boots and I thought i could do business with Rural King. I tried several times to talk with someone with no answers given for a reason it was...Read more
I didn't like
- How management treat customers
We are dissatisfied with the restocking on your Good Friends Grain Free dogfood in salmon & sweet potato, and beef & sweet potato. This is the brand we have been buying for some time now and our 3 dogs all like it. We live in Hilliard Ohio and drive 30 minutes plus to...Read more
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