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No more popcorn!

They used to have the best free popcorn but since the C virus they stopped giving it away!

User's recommendation: Bring your own popcorn!

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1 comment
#1947328

Some stores have brought it back but for 3 days only and for certain times in the day. Yeah, the Corona made it to where people can't get their own popcorn anymore, but that just the store making sure their customers aren't getting sick from other people getting into the popcorn and touching it. I personally am not a germaphob, but there are other people out there that are and will complain to the corporate about it, so yea....

ID
#2204623 Review #2204623 is a subjective opinion of poster.

Service

Rural King - Service
Rural King - Service
I bought this tractor based on pledge of mobile service as there is no service center. I've been unable to use the loader for 4 weeks due to no mechanic available and now waiting on a part from S Korea. I've been through a ridiculous chain of events and there is no one willing to do anything about it. When you buy from them, expect to deal with the store you purchased from only, complaints don't go any further upstream - they are cycled back to the store.

User's recommendation: Research national brands and buy something that is backed with a good reputation.

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1 comment
#1940149

Same situation here. Need several parts for my tractor and keep breaking more with no parts available.

This is terrible.

I can not mow or use any pro equipment. Ridiculous!!!!

Featured
ID
#2191977 Review #2191977 is a subjective opinion of poster.
Location
Carlisle, Ohio
Service
Rural King Customer Care
Pros
  • Price
Cons
  • Service
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Manager Johnathon Ishum

He calls in late and calls in needs to more professionally resolved needs a more professional manager in the position someone who is going to take it more seriously and responsibly
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ID
#2162480 Review #2162480 is a subjective opinion of poster.
Service
Rural King Manager

Did not get paid for livestock

I called the store several times and called corporate offices about not getting paid for 7 rabbits that I sold to RK in Wytheville Va 2 mo hrs ago and keep getting the run around.

User's recommendation: Don’t sell RK anything, you will not get paid.

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ID
#2160992 Review #2160992 is a subjective opinion of poster.
Location
East Wytheville, Virginia
Cons
  • Staff poor
  • Corporate customer service
Loss
$80
Preferred solution
Full refund

Sell junk batteries and will not warranty them bunch of crioks

Junk batteries will not warranty them will never shop there again

User's recommendation: Shop somewhere else.

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ID
#2154266 Review #2154266 is a subjective opinion of poster.
Location
Pikeville, Kentucky

Professionalism

I would like a replay to this issue ASAP . Its almost 5 yrs later, as a Child of Vietnam Vet UIUC scholarship winner, I began in UIUC Business, and graduated from Business AFTER sustaining a rather severe TBI! In total honesty, the 'major problem' at RK is the owner's belief that since they 'purchased' a small liberal Arts Business BA for their son, he was able to be their CEO? NO NO NO, a BA qualifies any recipient to be an 'owner,' NOT an 'operator/CEO' like a BS degree does! Yes, its just a 2 letter difference, but there is such a LARGE DIFFERENCE between a Bachelor of Science/Substance and Bachelor of Arts/Appearance degrees! My UIUC BS needed more than HS Calculus, but a BA required just a diploma/GED, so I 'understand' RK's 2 stock losses in
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ID
#2147505 Review #2147505 is a subjective opinion of poster.
Location
Mattoon, Illinois
Preferred solution
w4y4w

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Verified Reviewer
Rural King - LIVID! About the baby chicks please call ASAP!
Rural King - LIVID! About the baby chicks please call ASAP!
Rural King - LIVID! About the baby chicks please call ASAP!
I HAVE PROOF!! I TOOK PICTURES OF ALL THE BABY CHICKS, BEDDING, IT WAS A COMPLETE FILTH!!! THEY HAD NO WATER NO FOOD, I PUT WATER &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; FOOD IN 1 BIN, IM DISGUSTED!! I AM A RURAL KING SHOPPER...
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ID
#2146407 Review #2146407 is a subjective opinion of poster.
Location
Pleasant, Ohio
Service
Rural King Manager
Cons
  • Treat the chickens horribly
Preferred solution
A FREE CHICKEN COOP, FOR WHAT I SEEN & WHO I HAD TO TALK TO IS RIDICULOUS! STEVE GALLERO TRIED TO SAY HE CHANGES WATER EVERY HOUR...BULLSHIT!!! I RAISE MY OWN CHICKENS & FOR WHAT I SAW ITS SICKENING!!!!

Grill

I'm trying to get a part for a grill purchased from one of your stores and all I get to talk to are ***

User's recommendation: If you can't get smart service don't use.

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ID
#2145357 Review #2145357 is a subjective opinion of poster.
Preferred solution
Let me know how to get a part for one of your products

Questions about shipment

Gun cases were shipped without being in boxes, one is broke and still waiting on one that FEDEX probably lost. (not very unusual for my route)

User's recommendation: shop at a local store.

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ID
#2139463 Review #2139463 is a subjective opinion of poster.
Location
Macungie, Pennsylvania

There tractors are crap and the finish mowers are the same

you can not get blades for the finish mower bearings went out on the spindle left hand cut which is stupid were not told the tractor ac stops working ever thirty minutes you have to clean the screen in front of the condenser the tractor will not stay still while running in neutral no power uses fuel worse than the john deere no service help nothing but excuses DO NOT BUY THE TRACTOR OR THE MOWERS I THOUGHT THEY AN AMERICAN COMPANY THEY DO NOT CARE THE TRACTOR AND MOWER ONLY SIX MONTHS OLD

User's recommendation: DO NOT BUY FROM TRACTORS OR MOWERS FROM RUAL KING.

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1 comment
#1916606

Good to know, but I have been using John Deere tractors and mowers, etc. for decades with few problems, all of which were fixed by my local JD dealer who will treat you well if you buy the machines from him rather than from a big box store. To each his own, tho.

ID
#2138246 Review #2138246 is a subjective opinion of poster.
Location
Fort White, Florida

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Verified Reviewer

Complaint on service

No price stickers all over store.when checking out , items ring up different then shelve sticker.i ask store mng about this , he ignored me and walked off.the store is becoming a filthy crap hole.What happened. Needs new management in a bad way.my neighbors and I have talked about it and we all say the same thing, we dont go there unless we have to.

User's recommendation: Sho elsewhere.

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ID
#2133201 Review #2133201 is a subjective opinion of poster.
Location
Waterloo, Illinois
Cons
  • Associates are rude
  • Deception rk online web site products not in stock ready to ship
  • Poor service and attitudes
Preferred solution
New management, clean up store, get your pricing correct
I went to the New Rural King store in Bristol, Virginia because I was told by someone the store was already open. I went to the store to purchase 2 boxes of can(12 lids each) for canning my green beans. Customers in front of me were allowed in the building, but I was...
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ID
#2129095 Review #2129095 is a subjective opinion of poster.
Pros
  • Prices
  • Diversity of products
Cons
  • Management
  • Incompetent
Preferred solution
SHOP SOMEWHERE ELSE AND TELL ALL MY FRIENDS AND FAMILY HOW I WAS TREATED

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Verified Reviewer

Purchase of tractor

RK finally fixed lady problem with tractor we are afraid to do work with because it is more like a toy

User's recommendation: Not to buy farm equipment from RK.

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ID
#2125289 Review #2125289 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

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Verified Reviewer

Poor experience

I ordered a rifle online that was shown to be in stock. The order was accepted and a pending charge put on my debit account. Their site says the charge will drop off in a while which it did. When the charge disappeared I called customer service to make sure everything was okay and was told it was. 17 days after I placed the order I get an email that my order was cancelled because of the rifle being out of stock. The excuse was that it probably was a miscount in the warehouse, sorry... The morning I received the email I ordered from a different company and it was shipped the next day.

User's recommendation: I would avoid this company if possible.

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ID
#2123546 Review #2123546 is a subjective opinion of poster.
Cons
  • Fails to fulfill order excessive time to ship the order
Preferred solution
Apology

No masks required

In Indiana, masks are mandated by the Governor. I went today to the store in Terre Haute, Indiana. Over half the people did not have masks. When I asked the clerk she said that they were not to turn people away without mask, Capitalism at its best.

User's recommendation: Screwed up philosophy.

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1 comment
#1911421

Sorry, Karen. Find another store to shop at. More and more people are refusing to wear muzzles.

ID
#2119472 Review #2119472 is a subjective opinion of poster.
Location
Harrison, Indiana
Preferred solution
MASKS!