We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...Read more
Rural King - Terrible customer service
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
My husband and I went to Rural king in Hamilton Ohio to get a few items. There were no carts in the store. I ended up leaving the store and walking halfway down the parking lot to get a cart. The music was extremely loud and it was Quiet Riot heavy metal. There was...Read more
The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...Read more
Rural King - Hardin County Kentucky
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
Rural King - Non payment of our bunnies
Major complaint on Clarksville to store Manager of store am a bunny farmer and have Never been paid after 4 batched of our bunnies. Want the CEO NOW I have never been paid and you certainly have gotten your money for the bunnirs
I've been trying to order a couple of pairs of RK jeans and the website has prohibited the entry of sizes for a couple of weeks. I have called the customer service number and apparently the company has no interest in selling anything on line. The CSR I spoke with is...Read more
Rural King - Rider mower
I wanted to purchase they said they couldnt sell it to me for the price shown.
Rural King - Pleased customer
I shop at several of the Rural King locations and I enjoy shopping there. The employees are always pleasant and helpful . They have a large selection and I am so glad hey allow pets in their stores. I recommend this company to just about everyone I know
Rural King - Not good
She is rude to her workers and really disrespectful
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