New Reviewer

No masks required

In Indiana, masks are mandated by the Governor. I went today to the store in Terre Haute, Indiana. Over half the people did not have masks. When I asked the clerk she said that they were not to turn people away without mask, Capitalism at its best.

User's recommendation: Screwed up philosophy.

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1 comment
#1911421

Sorry, Karen. Find another store to shop at. More and more people are refusing to wear muzzles.

ID
#2119472 Review #2119472 is a subjective opinion of poster.
Location
Harrison, Indiana
Preferred solution
MASKS!

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Verified Reviewer
New Reviewer

Worst experience in my life

I purchase firearms every other month. Its my hobby for something new. I usually have them sent to ACE HARDWARE and I am in and out with 15-20 minutes maximum. Thought I would give your store a try (what a big mistake that was)! 1 hour drive there and told to come back the next day 1 hour drive home. Return trip 1 hour there and 1 back. Your company owes me 1/2 tank of gas thats $60.00 in my truck. We wont mention that it put me behind on work at my farm. Or all the time spent there on day one just to hear say come back tomorrow. I am only one person yet word of mouth spreads quickly from one farmer to the next at our meetings.

User's recommendation: Get your act together and look at customer service of ACE HARDWARE AND TRACTOR SUPPLY.

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1 comment
#1912119

Plan accordingly for your time, they owe you nothing there. As for your gas?

Shop local.

That was your choice to go there. Who do you think you are??

ID
#2094121 Review #2094121 is a subjective opinion of poster.
Location
Gainesville, Florida
Pros
  • Salesman
Cons
  • False deceptive and misleading advertising
Loss
$60
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Online fraud

Update by user Aug 20, 2020

Refunded half the shipping. I contacted them again and asked for all the shipping refunded.

She said they would. I called again and she said they wouldn't. I emailed them and said I would post negative reviews everywhere I could.

I got the rest of my shipping. Would of sent the lids back bit I would of been charged for shipping.

Original review posted by user Jul 21, 2020
Ordered a food canner and lids for jars. Charged my card. Turns out canner was out of stock. Didn't contact me. Just sent lids at the shipping charge for both products. I don't need lids if I don't have the canner. Would of canceled order had I had been informed of problem with my order. Called, sent half shipping back called again held on the phone for an hour and they said they would return all shipping never did. Said I would have to pay shipping to return the lids. So I paid 6$ per box for 4 boxes with shipping. I could of gotten at Walmart for less then 4$ a box. They blamed the warehouse and the computer and updating stock. They could of fixed it after I informed them.

User's recommendation: Don't buy on line. Don't trust what they tell you.

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ID
#2072068 Review #2072068 is a subjective opinion of poster.
Cons
  • Fraudulent online and shipping practices
  • Incompetent
Loss
$8
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Took 3 months to fix ride mower