Rating: 2 Stars Clear all filters (74 of 696 reviews match)
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2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
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Review
#1378345 Review #1378345 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.0
Details
During a return of ill-fitting, mis-sized work jeans , despite presenting the receipt and credit card from the day before purchase and the items still in same condition as when purchased with all tags in place and none worn, the customer service rep asked for my...
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#1377964 Review #1377964 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Having my drivers license bar code scanned
Reason of review
theft of personal information
Preferred solution
prove to me my personal information from my driver's license is completely deleted from any Rural King connected data base and stop doing this.

Rural King - Not real sure

1.7
Details
I have been told there is possibility of a friend of mine picture being posted up in your store.. i would like to know ,and what does it consists of if anything is posted about her in your store.
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#1348121 Review #1348121 is a subjective opinion of poster.
2.3
Details
Contacted Rural King in July to set up an account for my gunshop and forwarded them our FFL and Resale Tax #. They sent email that said everything was setup and ready. Included their phone #, and my tax ID#, and said ready to take orders. Called Sat, Aug 10th to place...
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#1334650 Review #1334650 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Undecided
Cons
  • Total experience
  • Customer service is non existent
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.9
Details
My responsibility was a loader we do everthing i have been called on the radio to pick up trash the manger walked rate by it and the trash can was 3 step away the bathroom get clean then 5 min later trashed ive clean *** off the walls there is *** stains on the toilet...
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#1320889 Review #1320889 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King - Online purchase...missing hardware

2.2
Details
Purchased wheelbarrow online...it arrived with no hardware or axle .. Customer Service NO HELP WHATSOEVER ! HAD PURCHASE HARDWARE AND MATERIALS FOR A AXLE AT LOWES...COST $29.97 EXTRA JUST ASSEMBLE Ronald P. Mangeot KNR SERVICES,LLC 502-529-9156
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#1286862 Review #1286862 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Lazy unhelpful employees

1.5
Details
Front royal virginia store Always at least a half a dozen employees hanging Out in the parking Lot , mean while the registers are backed up and theres no customer assistance available. Rarely anyone outside to assist in the garden center
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#1276802 Review #1276802 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.9
Details
(New Castle indana)Mowed with it a total of two and1/2 times.first time worked great went to start second time battery was dead had to jump it.when I backed out of the shed the reverse made a loud noise,got halfway through the mowing mower it started making noise again...
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Review
#1266061 Review #1266061 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Rural King in Muncie, Indiana - Lack of customer service

1.7
Details
My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
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#1259770 Review #1259770 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Rural King in Clarksville, Tennessee - Non payment of our bunnies

1.9
Details
Major complaint on Clarksville to store Manager of store am a bunny farmer and have Never been paid after 4 batched of our bunnies. Want the CEO NOW I have never been paid and you certainly have gotten your money for the bunnirs
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Review
#1246090 Review #1246090 is a subjective opinion of poster.
Reason of review
Problems with payment