Rating: 2 Stars Clear all filters (71 of 683 reviews match)
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2.3
Details
Contacted Rural King in July to set up an account for my gunshop and forwarded them our FFL and Resale Tax #. They sent email that said everything was setup and ready. Included their phone #, and my tax ID#, and said ready to take orders. Called Sat, Aug 10th to place...
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#1334650 Review #1334650 is a subjective opinion of poster.
Pros
  • Undecided
Cons
  • Customer service is non existent
  • Total experience
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.9
Details
My responsibility was a loader we do everthing i have been called on the radio to pick up trash the manger walked rate by it and the trash can was 3 step away the bathroom get clean then 5 min later trashed ive clean *** off the walls there is *** stains on the toilet...
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#1320889 Review #1320889 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King - Online purchase...missing hardware

2.2
Details
Purchased wheelbarrow online...it arrived with no hardware or axle .. Customer Service NO HELP WHATSOEVER ! HAD PURCHASE HARDWARE AND MATERIALS FOR A AXLE AT LOWES...COST $29.97 EXTRA JUST ASSEMBLE Ronald P. Mangeot KNR SERVICES,LLC 502-529-9156
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#1286862 Review #1286862 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King - Lazy unhelpful employees

1.5
Details
Front royal virginia store Always at least a half a dozen employees hanging Out in the parking Lot , mean while the registers are backed up and theres no customer assistance available. Rarely anyone outside to assist in the garden center
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#1276802 Review #1276802 is a subjective opinion of poster.
Reason of review
Poor customer service
1.9
Details
(New Castle indana)Mowed with it a total of two and1/2 times.first time worked great went to start second time battery was dead had to jump it.when I backed out of the shed the reverse made a loud noise,got halfway through the mowing mower it started making noise again...
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#1266061 Review #1266061 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King in Muncie, Indiana - Lack of customer service

1.7
Details
My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
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#1259770 Review #1259770 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King in Clarksville, Tennessee - Non payment of our bunnies

1.9
Details
Major complaint on Clarksville to store Manager of store am a bunny farmer and have Never been paid after 4 batched of our bunnies. Want the CEO NOW I have never been paid and you certainly have gotten your money for the bunnirs
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#1246090 Review #1246090 is a subjective opinion of poster.
Reason of review
Problems with payment

Rural King in Sweetwater, Tennessee - Missing bait from mouse trap.

1.7
Details
Purchased a bait mouse trap. First one no key cannot open without key. Second one no bait. Packaging said nothing about buying bait separate...no one at service desk said "this does not come with bait".
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#1202221 Review #1202221 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective
1.9
Details
Almost a year ago, bought a very expensive tool chest cart (over $500.00). After it was loaded on my trailer, by a store employee, i discovered the bottom drawer was damaged. Manager notified, pictures taken, i was offered $50 gift certificate which i declined. I...
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#1200939 Review #1200939 is a subjective opinion of poster.
Reason of review
Order processing issue
1.9
Details
I needed an herbicide for a time sensitive use. I ordered online, no problem. I received the email confirmation. I checked their estimated delivery times (only business days apply) and I waited like a good patient customer..... that time lapsed. I emailed them for...
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Review
#1185929 Review #1185929 is a subjective opinion of poster.
Pros
  • Easy website to navigate
Cons
  • Being misinformed
  • Lying ads
  • Customer service stinks
Reason of review
Poor customer service