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Rural King - Review in Shopping category

3.6
Details
Overall I love Rural King. The one thing I hate is the online discount. I won't go online for a few dollars/ cents discount, as I'm sure most customers would not. I'm positive RK knows this. Your 'sales' are bogus. Give me my discount at the register! This has me cussing RK every time I leave. Please change this. Get rid of this practice and those ***., idiotic half pages in your adds, and I will sing your praises until my last breath! Thanks for listening. I feel better. Sincerely, Mike Rooze
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ID
#960958 Review #960958 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King Pick Up Service Review

3.7
Details
I went to pick up my layaway at the Connellsville, PA store. I had to wait 1 hour with my elderly father while they looked for my layaway. An hour later, the manager finally brings it over without even a sorry. Then has the nerve to see my receipt to make sure I paid for the layaway. Never again.
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ID
#953310 Review #953310 is a subjective opinion of poster.
Service
Rural King Pick Up Service
Reason of review
Order processing issue
4.3
Details
Hello, I'm still waiting for a phone call from your corporate office about the Clarksville Tn store. I have been giving you business since they opened the store there and now I'm being treated badly because my purse looks like a back pack. I will not shop there...
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1 comment
Anonymous
#1317458

It's stealing and steal

ID
#921640 Review #921640 is a subjective opinion of poster.
Location
Camp Pendleton, California
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - They screw up your order online, delay it further by not shipping, and wont even expedite it to make up for it. Lousy....

3.9
Details
I placed my order on AUG 17, i get an email to confirm i am who i am, I do. Aug 24, i received half my order AUG 24 I received an email that They had a "glitch" in their system and essentially part of my order was cancelled,They then asked me to reorder it. Really? It was a "glitch " on their end. OK fine. so i did 3 days later it hasn't even shipped. Customer service won't even expedite the shipping as a courtesy. CS pretty much told me they don't offer that (even if they goofed up) and I should have asked for it when I reordered it! and I should have paid extra to expedite something i should have had 3 days ago. first time experience... needless to say its my last time.
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ID
#907614 Review #907614 is a subjective opinion of poster.
Location
Lake Mary, Florida
Service
Rural King Delivery Service
Pros
  • Easy website to navigate
Cons
  • Lack of customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
3.9
Details
I went into a Rural King at Benton Illinois and a cashier who looked to be in her seventies was Rude and did not get my order right. Her name was Annie. I got a bag of dog food and it had fifty percent off. She would not give the fifty percent off (on the bag since it...
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1 comment
Anonymous
#1215208

Cashiers don't have clearance to mark items 50% off, and rural king only sells 1 type of concrete, the quickrete is just sand. So if you really wanted concrete she gave you the right thing.

ID
#891728 Review #891728 is a subjective opinion of poster.
Location
Benton, Illinois
Service
Rural King Cashier
Reason of review
Bad quality
4.0
Details
I can not understand why would a manager yell at workers treat them bad to do this in front of custermers what kind of person that is in charge of such a so called famiely store be alowed to do this i felt so sorry for them and he said so many bad words and when...
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1 comment
Anonymous
#1195994

incidents like that happens at all of the rural king stores not just the #88 store the managers are mostly untrained rejects and for the most part are not held accountable for their actions , the corporate management it's worse and is mostly dumbfounded, clueless and rarely hold store management accountable for anything even if they do something illegal

ID
#891039 Review #891039 is a subjective opinion of poster.
Location
Marysville, Ohio
Service
Rural King Manager
Pros
  • Assistant managers nice to talk to
  • Clean
  • Sales people and mechanic
Cons
  • Some prices on clothing to high
  • To many sad faces on workers
  • Manager
Reason of review
manager
3.9
Details
Rural King Cashier Review from San Jose, California
I usually overlook it if an employee of an establishment is rude to me but this time was different. The girl InCharge of the cashiers at Royal King in Cannonsburg Kentucky was very rude and embarrassed the *** out of me. The price of my item was ringing up 50 cents...
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2 comments
Anonymous
#1317464

You were at Rural king.. not Royal King. If you could read you probably would've got the price right.

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ID
#885895 Review #885895 is a subjective opinion of poster.
Location
San Jose, California
Service
Rural King Cashier
Reason of review
Pricing issue

Rural King Customer Care Review

3.5
Details
Madisonville KY Location: when you call they put you on hold for an extended period of time. Half of the items are incorrectly priced or do not have a price at all. I paid for a LP gas exchange and waited 45 minutes and had to ask 3 different people for help before anyone came to help me. Parking lot is a disaster due to holes.
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ID
#874009 Review #874009 is a subjective opinion of poster.
Location
Manitou, Kentucky
Service
Rural King Customer Care
Reason of review
Poor customer service
3.7
Details
The Rural King in Gallipolis Ohio is a good store.......BUT, if this place is gonna sell guns, then they need to learn the friggen gun laws. I filled out all of the paperwork and was ready to purchase a shotgun at a good price, when the manager says he can't sell it to...
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2 comments
Anonymous
#1129372

Actually it is considered a pistol because there is no way of putting it on your shoulder .

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ID
#807163 Review #807163 is a subjective opinion of poster.
Location
Cameron, West Virginia
4.2
Details
I have been reading bad review after bad review about this Rural King or that Rural King; and, if I had never shopped at one before I'd avoid this chain like the plague. Now it's understood that most people don't bother taking the time to write about pleasant...
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1 comment
Anonymous
#1112857

If rural king gave me a reason to say anything good about them I would be more than glad to post it on this website , however they have not given me any reason to do so, you people in Michigan may of got lucky and got one of the very very few good stores because most are not that good !!!!!

ID
#791346 Review #791346 is a subjective opinion of poster.
Location
Twelve Mile, Indiana
Reason of review
Fair pricing
4.0
Details
CSM in the Winchester area are very nasty. They are not friendly. I heard one of them talk bad to one of the cashiers. Another one made a bad comment about a customer under her breath and the customer heard it. Too many young kids work there and they do not seem to...
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3 comments
Anonymous
#1149437

You get the SAME THING AT THE ONE IN LAKE WALES FLORIDA. NO ONE WILL HELP YOU-EMPLOYEES TALK ABOUT OTHER EMPLOYEES-START RUMORS.

***.MANAGERS HAVE PARTIES AT THEIR HOUSE&INVITE THE EMPLOYEES OVER&THEY HANG OUT ON THEIR DAYS OFF... I THOUGHT MANAGERS&EMPLOYEES WEREN'T ALOUD 2 HANG OUT-FAVORITISM.....

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ID
#699448 Review #699448 is a subjective opinion of poster.
Location
Winchester, Kentucky
Cons
  • Csm
Reason of review
Poor customer service
Preferred solution
Get older CSM and cashiers

Deep Cycle Marine Batteries Review

4.0
Details
I purchased two deep cell marine batteries. I was handed two rebate forms from cashier, for two ten dollar rebates. I filled out the forms and mailed the same day of purchase. A couple weeks later, I received a letter from Rural King stating I was not eligible for rebate because I exceeded my rebates???? I have never applied for or received a rebate from Rural King in my life!!
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ID
#660457 Review #660457 is a subjective opinion of poster.
Location
Mansfield, Ohio
Reason of review
Not as described/ advertised

Rural King - Opening Hours Review from New Castle, Indiana

4.0
Details
I went into rural king in New Castle indiana to buy a shotgun. I got there just before 8 pm. There was another customer in front of me purchasing a couple of handguns. Ok not a problem. I don't mind waiting my turn. 1/2 hour later the clerk finished with the other customer. He asked me what I wanted. I told him I wanted the rossi single shot shotgun. This was at 8:33 pm. He then told me it was too late to sell me the shotgun because the paperwork would take more than a half hour and the store would be closed by then. I have purchased many firearms in the past and never has it taken near that long to do the paperwork. This employee was just being lazy and didn't want to do his job. Even if that was the case, he could have told me sooner or got someone else to help. There was 3 employees standing there talking when I first got there. All he said was that it's not his fault. I said it was because he let me stand there waiting for over a half hour. After that I just bit my tongue and left the store very mad and very discouraged.
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ID
#646588 Review #646588 is a subjective opinion of poster.
Location
New Castle, Indiana
Reason of review
Poor customer service