I absolutely love Rural King! Never had any problems at my local Rural King in Columbus Indiana.
Sounds like some of the problems people are complaining about are their local store management. Maybe they should contact the corporate and see if things change. Our rural King experiences have always been pleasant. There are plenty of workers who always ask if they can help.
We can take our dog in with us and are offered treats for him and free popcorn for us. There are so many things under one roof which saves us from going to several stores to get the differing items.