Product: Rural King Customer Care Clear all filters (101 of 101 reviews match)
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1.0
Details
Was in Rural King early today as we are every Sunday, some young girl tried to help me and she couldn't answer any of my questions and really didn't act as though she cared. I did mention it to the manager all she could say was" I'm sorry and she is new" ok I get that...
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2 comments
Anonymous
#1396132

You expect an employee who makes minimum wage to know everything, then told the manager. You sound like a kind person... Acquire the knowledge yourself, and stop complaining.

Review
#864437 Review #864437 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
I was behind a family in line who was purchasing a icecream maker.The maker was ringing up around $200 which seemed to cunfuse the lady paying for the item. She said there was a couple diffrent signs stateing it was on sale for $69. Managment was called and all signs...
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Review
#862782 Review #862782 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Pricing issue

Rural King Customer Care Review

2.2
Details
I was at the counter to purchase 100.00 plus in dog foods and supplies but Janice at desk couldn't bother to look up and speak to me. It's ok lots of stores sell dog food and supplies in marion ill
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Review
#847466 Review #847466 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
I went to the Bonita Springs store- which was a drive but I wanted to let my daughter do the craft that was advertised in the paper for Mother's day.We got there and walked around the entire store and saw no craft area set up. There were no employees available to...
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Review
#843840 Review #843840 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.5
Details
does anybody wonder as to why rural king has not resolved any of the complaints on this and other websites, it really makes me wonder after I sent several e-mails to customer service and the owner ceo alex Melvin as to why none of these complaints or reviews has...
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8 comments
Anonymous
#1317478

Probably because no one cares about whiny people like you, when the company makes over a million dollars just in one store a month. :)

Review
#791518 Review #791518 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Most employees
Cons
  • Poor service
  • How management treats employees
  • Management
Reason of review
Poor customer service
Loss
$100
Preferred solution
company needs to resolve complaints
You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in...
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3 comments
Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display. After searching for someone to help and finding no one, I ...

Review
#519150 Review #519150 is a subjective opinion of poster.
Service
Rural King Customer Care
Loss
$50
We bought a dog house and got it home and pieced it together. With in a few weeks we realized it was not sturdy, not safe for our pet and it leaked inside when it rained. We tried to take it back but had went past 30 days. The business refused to work with us. Very...
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Review
#385203 Review #385203 is a subjective opinion of poster.
Service
Rural King Customer Care
Loss
$200
I am currently an employee of Rural King. I can not begin to describe how poor our management teams are at some of our stores. That is from all the way at the top down to some assistant managers. If our president of the company, Alex Melvin, knew how his stores were...
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17 comments
Anonymous
#1342211

Rural king employees are being robbed of the hours they've worked, on their pay checks. Hours missing every check. Glad the company is making so much money stealing from it...

Review
#371775 Review #371775 is a subjective opinion of poster.
Service
Rural King Customer Care
website won't give sale info. When i put something in the search the website shoots me to google instead of rural king can't figure this out I wanted to buy a submersible pump can't get info from your site. Whats up? Rural king needs to find out what the...
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Review
#319266 Review #319266 is a subjective opinion of poster.
Service
Rural King Customer Care
I stopped at rural king to buy railroad ties.After looking and not finding outside I went to the customer service desk.First the girl behind the desk wouldnt wait on me or the customer in front of me because she was going on break and was waiting for her...
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2 comments
Anonymous
#1171829

You sound like a *** of a customer.

Review
#314179 Review #314179 is a subjective opinion of poster.
Service
Rural King Customer Care