Product: Rural King Customer Care Clear all filters (99 of 99 reviews match)
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Rural King Customer Care Review

2.2
Details
I was at the counter to purchase 100.00 plus in dog foods and supplies but Janice at desk couldn't bother to look up and speak to me. It's ok lots of stores sell dog food and supplies in marion ill
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Author
Location
Murphysboro, Illinois
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #847466 is a subjective opinion of poster.
0 comments
I went to the Bonita Springs store- which was a drive but I wanted to let my daughter do the craft that was advertised in the paper for Mother's day.We got there and walked around the entire store and saw no craft area set up. There were no employees available to...
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Author
Location
Cape Coral, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #843840 is a subjective opinion of poster.
8 comments
1.5
Details
does anybody wonder as to why rural king has not resolved any of the complaints on this and other websites, it really makes me wonder after I sent several e-mails to customer service and the owner ceo alex Melvin as to why none of these complaints or reviews has...
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Anonymous
#1317478

Probably because no one cares about whiny people like you, when the company makes over a million dollars just in one store a month. :)

Author
Service
Rural King Customer Care
Pros
  • Most employees
Cons
  • Management
  • Poor service
  • How management treats employees
Reason of review
Poor customer service
Loss
$100
Preferred solution
company needs to resolve complaints
Review #791518 is a subjective opinion of poster.
3 comments
You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in...
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Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display. After searching for someone to help and finding no one, I ...

Author
Location
Spring Hill, Florida
Service
Rural King Customer Care
Loss
$50
Review #519150 is a subjective opinion of poster.
0 comments
We bought a dog house and got it home and pieced it together. With in a few weeks we realized it was not sturdy, not safe for our pet and it leaked inside when it rained. We tried to take it back but had went past 30 days. The business refused to work with us. Very...
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Author
Location
Jeffersonville, Indiana
Service
Rural King Customer Care
Loss
$200
Review #385203 is a subjective opinion of poster.
17 comments
I am currently an employee of Rural King. I can not begin to describe how poor our management teams are at some of our stores. That is from all the way at the top down to some assistant managers. If our president of the company, Alex Melvin, knew how his stores were...
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Anonymous
#1342211

Rural king employees are being robbed of the hours they've worked, on their pay checks. Hours missing every check. Glad the company is making so much money stealing from it...

Author
Location
Chicago, Illinois
Service
Rural King Customer Care
Review #371775 is a subjective opinion of poster.
0 comments
website won't give sale info. When i put something in the search the website shoots me to google instead of rural king can't figure this out I wanted to buy a submersible pump can't get info from your site. Whats up? Rural king needs to find out what the...
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Author
Location
Effingham, Illinois
Service
Rural King Customer Care
Review #319266 is a subjective opinion of poster.
2 comments
I stopped at rural king to buy railroad ties.After looking and not finding outside I went to the customer service desk.First the girl behind the desk wouldnt wait on me or the customer in front of me because she was going on break and was waiting for her...
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Anonymous
#1171829

You sound like a *** of a customer.

Author
Location
Evansville, Indiana
Service
Rural King Customer Care
Review #314179 is a subjective opinion of poster.
4 comments
HAVE BEEN IN A NUMBER OF RURAL KING STORES AND HAVE ALWAYS SEEN MICE RUNNING ACROSS AISLES. IN THE FOOD SECTIONS THERE BAGS OF CHIPS AND POPCORN ALL HAVE HOLES WHERE MICE FED. THE HEALTH DEPARTMENT SHOULD BE NOTIFIED BEFORE SOMEONE GETS POISONED. MANAGEMENT SURE BE...
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Anonymous
#536993

I personally work at a rural king. I love my job and yes a FARM store does a slight rodent problem....IT\'S A FARM STORE!!! And as for just wanting to stock shelves.....yes we...

Author
Location
Greenville, South Carolina
Service
Rural King Customer Care
Review #313335 is a subjective opinion of poster.