Product: Rural King Customer Care Clear all filters (105 of 105 reviews match)
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4.1
Details
Hello, I'm still waiting for a phone call from your corporate office about the Clarksville Tn store. I have been giving you business since they opened the store there and now I'm being treated badly because my purse looks like a back pack. I will not shop there...
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1 comment
Anonymous
#1317458

It's stealing and steal

Review
#921640 Review #921640 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.0
Details
I have to tell you how completely disgusted i am with your store in leesburg florida store # 3103. And the horrible way they treated a menally impaired child recently they are a store full of bullies. And i think everyone should know it , and reconsider there support...
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1 comment
Anonymous
#1198569

rural king doesn't have a store number 3103 so I would question this review however disgusting way rural king treats its customers and employees is disturbing and very true !!!!!

Review
#894971 Review #894971 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
This is not acceptable from a customer point of view. When I called the on-line gun store. The reps were not sensitive or open to suggestions or hearing my concerns. Rural King needs more staff. eBay and Amazon has figured this out, Rutal King needs to before it...
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Review
#885817 Review #885817 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King Customer Care Review

3.3
Details
Madisonville KY Location: when you call they put you on hold for an extended period of time. Half of the items are incorrectly priced or do not have a price at all. I paid for a LP gas exchange and waited 45 minutes and had to ask 3 different people for help before anyone came to help me. Parking lot is a disaster due to holes.
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Review
#874009 Review #874009 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
1.0
Details
Was in Rural King early today as we are every Sunday, some young girl tried to help me and she couldn't answer any of my questions and really didn't act as though she cared. I did mention it to the manager all she could say was" I'm sorry and she is new" ok I get that...
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2 comments
Anonymous
#1396132

You expect an employee who makes minimum wage to know everything, then told the manager. You sound like a kind person... Acquire the knowledge yourself, and stop complaining.

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Review
#864437 Review #864437 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
I was behind a family in line who was purchasing a icecream maker.The maker was ringing up around $200 which seemed to cunfuse the lady paying for the item. She said there was a couple diffrent signs stateing it was on sale for $69. Managment was called and all signs...
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Review
#862782 Review #862782 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Pricing issue

Rural King Customer Care Review

2.2
Details
I was at the counter to purchase 100.00 plus in dog foods and supplies but Janice at desk couldn't bother to look up and speak to me. It's ok lots of stores sell dog food and supplies in marion ill
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Review
#847466 Review #847466 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
I went to the Bonita Springs store- which was a drive but I wanted to let my daughter do the craft that was advertised in the paper for Mother's day.We got there and walked around the entire store and saw no craft area set up. There were no employees available to...
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Review
#843840 Review #843840 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.5
Details
does anybody wonder as to why rural king has not resolved any of the complaints on this and other websites, it really makes me wonder after I sent several e-mails to customer service and the owner ceo alex Melvin as to why none of these complaints or reviews has...
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8 comments
Anonymous
#1317478

Probably because no one cares about whiny people like you, when the company makes over a million dollars just in one store a month. :)

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Review
#791518 Review #791518 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Most employees
Cons
  • How management treats employees
  • Poor service
  • Management
Reason of review
Poor customer service
Loss
$100
Preferred solution
company needs to resolve complaints
You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in...
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3 comments
Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display.

After searching for someone to help and finding no one, I went to the customer service desk. They called who I think is the same guy you described. He went to look and said there were 6 in stock. He spent 10 minutes in the back room and came out and said they weren't back there.

I said okay, can you order them? He said no because they were in stock(lol). I said okay, so where are they? He said he had no clue, they must be scattered around the store.

So my husband I said okay, so lets look around, where would they be? The guy just walks away and we look for a while, couldn't find any. We see the guy again a few times while looking and he wasn't looking at all. Each time he see's us he quickly ignores us and tries to look busy doing something else.

We go back to customer service, tell them the deal and they radio the guy. He tells them he can't find any. So we say okay, here is our phone #.

They stick it on a piece of paper on the chair and we tell them to call us when they find the chairs. This was 6 months ago....No call.

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Review
#519150 Review #519150 is a subjective opinion of poster.
Service
Rural King Customer Care
Loss
$50