Product: Rural King Customer Care Clear all filters (99 of 99 reviews match)
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Rural King - Lazy unhelpful employees

1.5
Details
Front royal virginia store Always at least a half a dozen employees hanging Out in the parking Lot , mean while the registers are backed up and theres no customer assistance available. Rarely anyone outside to assist in the garden center
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1276802 is a subjective opinion of poster.
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Rural King - About a refund i am due

2.9
Details
I was told yesterday, June 1, 2018 that customer service was working on my refund. STILL NO REFUND or email about it. I asked, Rob, at the Mattoon store if i was going to get some sort of receipt to show im due a refund. He told me NO because customer service was working on it right then. This is BAD business practice!!! Watch your front area cameras and you will see that i left with NO JEANS last night. Tina Francisco 941-536-5891 2531 IL Rte 16 E Pana Il 62557
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Author
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #1270455 is a subjective opinion of poster.
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1.9
Details
(New Castle indana)Mowed with it a total of two and1/2 times.first time worked great went to start second time battery was dead had to jump it.when I backed out of the shed the reverse made a loud noise,got halfway through the mowing mower it started making noise again...
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Author
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Review #1266061 is a subjective opinion of poster.
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We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1254641 is a subjective opinion of poster.
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Rural King - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
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Author
Location
Plano, Illinois
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1254597 is a subjective opinion of poster.
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The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...
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Author
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1250210 is a subjective opinion of poster.
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Rural King - Hardin County Kentucky

1.0
Details
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
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Author
Location
Elizabethtown, Kentucky
Service
Rural King Customer Care
Reason of review
Poor customer service
Review #1247344 is a subjective opinion of poster.
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Rural King - Pleased customer

I shop at several of the Rural King locations and I enjoy shopping there. The employees are always pleasant and helpful . They have a large selection and I am so glad hey allow pets in their stores. I recommend this company to just about everyone I know
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Author
Service
Rural King Customer Care
Reason of review
Good customer service
Review #1242636 is a subjective opinion of poster.
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3.0
Details
In the Gainesville location we drove from Keystone fl its our first time.We were excited to see great products but freaking prices on them!Everything i wanted had no price on the box or package or on the shelves,I asked other customers is it me of this stuff thrown...
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Author
Location
Gainesville, Florida
Service
Rural King Customer Care
Reason of review
Pricing issue
Review #1237185 is a subjective opinion of poster.
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Rural King - Horrible

I have been waiting two weeks for a rabbit cage!! This is crazy the rabbit will be to big for the cage about time I get it! I’m so upset and will never shop here again. The customer service rep was no help at all she couldn’t even tell me where my package was. I will not recommend this company to no one
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Author
Service
Rural King Customer Care
Reason of review
Problem with delivery
Review #1226670 is a subjective opinion of poster.