Product: Rural King Customer Care Clear all filters (101 of 101 reviews match)
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1.3
Details
We ordered a stock tank, after several weeks we called and asked about it...AGAIN!...after quite some time waiting on the phone we were informed it was there. Now keep in mind that we live 15 miles from there and had waited a L O N G time for this to arrive from...
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#1279689 Review #1279689 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Website nonfunctional
Reason of review
Poor website
Loss
$150
Preferred solution
Let the company propose a solution
3.8
Details
It's been well over a month and I requested for a specific model of gloves. When I was in the location the people were little to no help after they saw that the spot was empty but they were still showing some in stock. They were not able to find any more. I was told...
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#1277427 Review #1277427 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King - Lazy unhelpful employees

1.5
Details
Front royal virginia store Always at least a half a dozen employees hanging Out in the parking Lot , mean while the registers are backed up and theres no customer assistance available. Rarely anyone outside to assist in the garden center
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#1276802 Review #1276802 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - About a refund i am due

2.9
Details
I was told yesterday, June 1, 2018 that customer service was working on my refund. STILL NO REFUND or email about it. I asked, Rob, at the Mattoon store if i was going to get some sort of receipt to show im due a refund. He told me NO because customer service was working on it right then. This is BAD business practice!!! Watch your front area cameras and you will see that i left with NO JEANS last night. Tina Francisco 941-536-5891 2531 IL Rte 16 E Pana Il 62557
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#1270455 Review #1270455 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.9
Details
(New Castle indana)Mowed with it a total of two and1/2 times.first time worked great went to start second time battery was dead had to jump it.when I backed out of the shed the reverse made a loud noise,got halfway through the mowing mower it started making noise again...
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#1266061 Review #1266061 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Return, Exchange or Cancellation Policy
We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...
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#1254641 Review #1254641 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
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#1254597 Review #1254597 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...
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#1250210 Review #1250210 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Hardin County Kentucky

1.0
Details
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
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Review
#1247344 Review #1247344 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Pleased customer

I shop at several of the Rural King locations and I enjoy shopping there. The employees are always pleasant and helpful . They have a large selection and I am so glad hey allow pets in their stores. I recommend this company to just about everyone I know
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Review
#1242636 Review #1242636 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service